StarChain Hotel (Shenzhen Bay Port Branch) Reviews

Response from Property: Dear guest, thank you for choosing Star Hotel. I am very sorry that I did not bring you a comfortable stay this time. Due to changes in the group, the door lock system needs to be replaced. When the project disturbed you for the first time, we moved you to the room farthest from the elevator. When you found the project for the second time to ask about the renovation time, we had already stopped the work. Because the elevator control has not been changed, the front desk gave you two cards. The front desk wanted to negotiate with you to change the room (far away from the sound of installing the door lock). I knocked on your door and you did not respond. I am sorry to bother you. Because the door lock needs to be cleaned manually after it is changed, the sign is put. The front desk also looks at the front desk monitoring when cleaning. I am very sorry. We will strengthen the training of the front desk, including the room attendants, and will definitely strengthen the service and hygiene. I am deeply sorry for the troubles caused to you. I wish you all the best in your life. Dear guests, thank you for choosing Star and Chen Hotel. I'm very sorry that I didn't bring you a comfortable check-in experience this time. Due to the group change, the door lock system needs to be replaced. When the project disturbs you for the first time, we will transfer you to the room farthest from the elevator. When you found the project for the second time and asked about the decoration time, we had already stopped working. Because the elevator control has not been changed, the front desk gave you two cards. The front desk wants to negotiate with you to change the room (far away from the sound of installing the door lock). You didn't respond to your door. I'm sorry to disturb you. Because the door lock needs to be cleaned by someone's hand, the sign is placed. The front desk also looks at the front desk monitoring when cleaning. I'm very sorry. We will strengthen the training of the front desk, including the room service staff, and we will definitely strengthen service and hygiene. I apologize for the trouble you have caused. I wish you all the best in your life.

Response from Property: Dear guests, your satisfaction is the best encouragement for us. It is our responsibility and direction to provide every guest with comfortable and home-like service quality. Stars and Stars Hotel hopes to find a piece of pure land for people who are busy in the bustling and noisy city, and convey the sincerity and friendliness between people, so that everyone who comes to Stars and Stars can find a home for their soul. If you want to know more about our story, you are welcome to join "Stars and Stars Hotel". We look forward to traveling with you all the way, sharing this joy together, and looking forward to your stay again.

Response from Property: Dear guests, I am very sorry that I could not bring you a comfortable stay experience this time. I regret that I did not get your five points of praise. All our rooms have projections. If you need a TV, please choose another room type. You can call the front desk to change to other room types. We look forward to seeing you again in Qiuguo!

Response from Property: Dear guest, thank you for choosing Stars and Stars Hotel. I am very happy to see your detailed comments. I believe you are also a person who is good at observing life and likes to enjoy life. Stars and Stars are working hard to create a better urban humanistic boutique hotel. We attach great importance to the comfort of the room and detailed services. Our intention is to bring comfort to you who are tired from running around. Remember to pay attention to us and recommend us to your friends. The sincere, friendly and simple Stars and Stars look forward to becoming friends with you! I wish you a happy life

Response from Property: Thank you for your comments, we will check the project to air conditioning, looking forward to your visit again

Response from Property: 尊敬的賓客您好，感謝您選擇星與辰酒店，非常開心看到您這麼細緻入微的點評，相 信您也是一位善於觀察生活並喜歡享受生活的人，星與辰正在努力打造更好的都市人 文精品酒店，我們非常重視房間的舒適度及細節服務，我們的用心就是希望能給奔 波勞累的您帶來舒心，記得常關注我們並把我們推薦給您身邊的朋友哦，真誠、友 善、樸實的星與辰期待與您成為朋友！祝您生活愉快

Response from Property: 尊敬的賓客您好，感謝您選擇秋果酒店，對於您的建議我們會上給領導好好處理並解決，再次感謝您對我們酒店提出的批評和建議，願您生活事事順心，事事如意~~~

Response from Property: 親，非常感謝您對“星與辰”的認可和表揚， 與您相見在星與辰是緣分，能夠為您服務是我們最幸運的事，我們會更加用心的為在旅途中奔波勞累的您們帶來舒心，星與辰正在努力打造更好的都市人文精品酒店，喜歡我們記得常常關注我們並把星與辰推薦給您身邊的朋友哦~期待我們再次相約星與辰！

Response from Property: Dear guest, thank you for choosing Qiuguo Hotel and for your support and recognition of us. The hotel has a variety of room types, each of which has its own unique characteristics and incorporates a variety of different elements. It will definitely give you a You bring different feelings. After you book a room, you can tell us the style you like at any time. We will arrange the room for you in advance and look forward to your arrival.

Response from Property: 尊敬的賓客您好，您的滿意是對我們最好的鼓勵，為每一位來賓提供舒適如家的服務品質是我們的責任和努力的方向，秋果酒店希望為在繁華、喧囂的都市中奔 波的人們尋得一片凈土，傳遞着人與人之間的真誠、友善，讓每一位來秋果的人都 能找到心靈的居所，如果您想了解更多關於我們的故事，歡迎您加入“秋果酒店”， 我們期待與您一路同行，一起分享這份喜悦，期待您的再次入住。

Response from Property: Dear guests, your satisfaction is our best encouragement, to provide every guest with comfortable and homely service quality is our responsibility and the direction of our efforts, Qiuguo Hotel hopes to find a pure land for people rushing in the bustling, noisy city, conveying the sincerity and friendliness between people, so that everyone who comes to Qiuguo can find the abode of the soul, if you want to know more about our story, welcome you to join "Qiuguo Hotel", we look forward to walking with you all the way and sharing this joy together, Looking forward to your return stay.

Response from Property: Dear, thank you very much for your recognition and praise of "Autumn fruit", meeting you in autumn fruit is fate, to be able to serve you is our luckiest thing, we will pay more attention to bring you comfort in the journey, Autumn Fruit is trying to build a better urban culture boutique hotel, Like us remember to pay attention to us often and recommend Xiaoqiu fruit to your friends Oh ~ Look forward to our meeting again!

Response from Property: 親，非常感謝您對“秋果”的認可和表揚， 與您相見在秋果是緣分，能夠為您服務是我們最幸運的事，我們會更加用心的為在旅途中奔波勞累的您們帶來舒心，秋果正在努力打造更好的都市人文精品酒店，喜歡我們記得常常關注我們並把小秋果推薦給您身邊的朋友哦~期待我們再次相約秋果！

Response from Property: 尊貴的賓客您好，感謝您入住秋果酒店並對我們的服務滿意，也非常感謝您對我們的支持與厚愛，我們一定會更加努力，竭誠為您提供更為優質的服務，期待您下次光臨！謝謝！