Shanghai Hotel

The hotel's design has an old Shanghai charm. The room was clean, and getting around to attractions was very convenient. For a hotel in Shenzhen's city center, the price and quality are excellent.

Having lived and worked in Shenzhen for many years, Shanghai Hotel is an iconic landmark, yet I'd never stayed there. Today, due to a flight delay from Shanghai, I arrived in Shenzhen at 3 AM. With other plans for the next day, I spontaneously decided to check into Shanghai Hotel. The front desk immediately upgraded me to a south-facing room. The room was clean, tidy, very quiet, and comfortable. The tea setup had a distinct Shanghai feel. It was a truly memorable stay. Shanghai Hotel certainly lives up to its reputation as an established brand. I will definitely be back.

The worst hotel I've ever stayed at in Shenzhen! The staff's service attitude and quality are terrible. When I arrived, the bellboy was playing on his phone, didn't help open the door or with my luggage, let alone greet me. The front desk girl was very unprofessional, spoke rudely, and had no service awareness! The room was old and tiny. The window wouldn't close properly, letting in drafts, and it was very noisy from the road. There was also a loud exhaust fan downstairs! The toilet and shower shared one door – what a 'brilliant' design! Everything in the room was old and dirty, and there were mosquitoes and moths at night!

Surrounded by retro vibes for a day! The hotel itself is a massive photoshoot location; you don't even need to find the perfect angle, just stand anywhere and it looks great. From check-in to check-out, the front desk agent Xiao Zhen was professional and attentive, always with a warm smile! Thanks for this wonderful encounter, I got to experience a touch of old Shanghai charm right here in Shenzhen. Note: The hotel is conveniently located near the Shanghai Hotel bus stop, an underpass, Huaqiang Road subway station, and fantastic shopping centers, offering excellent connectivity.

Excellent! During my stay, Xiao Zhen from the staff actively helped with my luggage, gave clear directions, and responded quickly to my requests. Her attitude was gentle and considerate, and her service was professional and thoughtful, with great attention to detail. The experience was absolutely superb, definitely worth repeat visits, and highly recommended!

Pretty good! The decor is very unique, with a retro style that gives off an old Shanghai vibe. It's just a few minutes' walk from the subway station, so getting around is convenient. I'd definitely consider staying here again next time I'm in Shenzhen.