Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch)

Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch) Reviews

Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch)

No.1098 South Yanhe Road, Changhu Building, Luohu District, Shenzhen, Guangdong, 518001, ChinaView Hotel Details
Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch)
Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch)Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch)Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch)
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Shanshui Fashion Hotel (Shenzhen Luohu Port International Trade Branch) Guest Reviews

4.3/5
970 review
Verified reviews
Location4.3
Amenities4.2
Service4.4
Cleanliness4.4
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All reviews(970)
Positive reviews(921)
Reviews with photos/video(221)
Friendly front desk staff(81)
Great value for money(69)
Easy to get around(58)
Delicious breakfast(39)
Average lighting(8)
Close to train station(7)
Stayed multiple times(6)
Negative reviews(49)
Anonymous User
Superior 2-bed Room
Stayed in Oct 2023
Travel with friends
2 review
3.2/5
Posted on Nov 26, 2023
The location is about 20-30mins walk if u are dragging a luggage but it gets faster if you don’t have a luggage. The hotel is next to convenience stores but there are not much food options in the immediate vicinity. Overall is a basic hotel which is clean, but the hotel needs to be stricter on guests who smoke in the public areas. The corridors are filled with smoke and cigar smell and there’s no ventilation for the smell to escape. When i asked the manager why they allow the guests to smoke in the corridor she said they talked to the guests but can’t do anything else. This is not only a nuisance to other guests but also a major fire hazard. Other minor things, they have a fridge in the room but it does not work. I can only say I will not return again.
Response from Property: Dear guest, thank you very much for choosing to stay at our hotel and sharing your stay experience. We apologize for any inconvenience you may have encountered during your stay. We will inspect and maintain the facilities in the room to ensure that every guest can enjoy a comfortable accommodation experience. We attach great importance to your feedback and will carefully consider your suggestions and suggestions, continuously improving and enhancing our service quality. If you have the opportunity to stay at our hotel again, we will definitely provide you with better service and experience. Thank you again for your support and understanding.
Sweet cream
Elegant Queen Room
Stayed in Nov 2023
Business travellers
72 review
5.0/5
Outstanding
Posted on Jan 18, 2024
Good good good ✨✨✨✨✨✨🌙🌙🌙🌙🌙🌙🌙🌙🌙🌙🌙✨✨✨🌙🌙🌙✨🌙🌙🌙🌙🌙🌙
Response from Property: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們非常高興聽到您對我們的酒店表示滿意,並感謝您對我們的工作給予了肯定。我們將繼續努力提供更好的服務和設施,讓每一位客人都能感受到我們的誠意和關懷。期待您的再次光臨!
Guest User
Superior Queen Room
Stayed in Feb 2023
Solo travellers
1 review
3.7/5
Posted on Mar 16, 2023
Service is good. Relatively close to the port. However, it doesn't have much amenities and restaurants around the area. The hotel is clean.But the staff's understanding English is just fair.
Response from Property: Dear Guest: Hello! Thank you for your recognition of all aspects of the hotel! But we know that there is still a certain gap between the full five point standard in your mind, and we will continue to work hard! Wish: Have a good day!
Suresh Datta
Superior Queen Room
Stayed in Jan 2023
Business travellers
16 review
2.7/5
Posted on Mar 10, 2023
The hotel location is 10 mins walking distance but with a heavy luggage you have to take a taxi. Some taxis don't want to go to a suck close-by hotels. I extended my stay by 1 day and to get the another days' fare the staff knocked at my door at 9 pm asking to pay asap immediately though they did not speak a word of English and used their phone to translate. I asked them if I could pay the next morning when I check out and they refused as if not trusting me. My Intl credit card did not work in this hotels so I had to pay cash. I will not stay in this hotel next time., my stay with the above argument was not happy. There are better hotels in Luohu area.
Response from Property: Hello, dear guests! First of all, you mentioned that there is no way to delay the payment of the room fee for a one-day extension, because the staff was also a new employee at that time, and could not guarantee you the problem of delayed payment. After all, this payment risk still needs to be borne by the individual. For a new employee There is no way to take this kind of risk, and we will optimize your questions in the future and solve such problems in time. Thank you!
Guest User
Superior Queen Room
Stayed in Aug 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Sep 6, 2024
very good112
Response from Property: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們非常高興聽到您對我們酒店的肯定。我們一直致力於為每一位客人提供舒適、温馨的住宿體驗,您的滿意是我們最大的動力。期待您的再次光臨,我們將繼續為您提供更好的服務。祝您生活愉快!
Guest User
Romantic Round-bed Room
Stayed in May 2023
Business travellers
4 review
3.5/5
Posted on Jun 12, 2023
Old room wich damage floor,hair Around washbasin and floor
Response from Property: Dear guest: Hello, thank you for staying and sharing your stay experience with us. Sorry for the unpleasant experience you had during your stay. The hotel is constantly developing and the facilities you see will continue to improve. At the same time, we will strengthen the management of hotel hygiene and strive to provide you with better service. Please believe that we want to do more for our guests.
Guest User
Special Queen Room
Stayed in Jun 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Jul 23, 2023
Nice hotel with good amenities and service.
Response from Property: 尊敬的賓客:您好,感謝您的點評!酒店提倡“用心服務”,我們正在用心發現可以給您提供服務的機會, 給您提供更滿意、更舒適的休息環境! 您的滿意就是我們的追求! 期待您的再次光臨。
Anonymous User
Special Queen Room
Stayed in Feb 2023
Business travellers
57 review
5.0/5
Outstanding
Posted on Apr 29, 2023
excellent Hotel in a quiet accessible location, highly recommended
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Jaysamnani
Romantic Round-bed Room
Stayed in Feb 2023
Business travellers
14 review
4.2/5
Very Good
Posted on Mar 13, 2023
Very nice hotel
Response from Property: 感謝您選擇入住羅湖山水時尚酒店,您對我們支持與滿意,是我們前進的動力。希望您在羅湖有個美好的回憶。您的肯定是我們最大的動力。我們在大堂準備了熱茶和糖果等候您。期待下次相聚!
鬍子
Superior Queen Room
Stayed in Jan 2025
Family
8 review
2.7/5
Posted on Feb 27, 2025
Sitting bathrooms are connected together, after bathing water skimmed to the toilet floor, easy to slip, no new toilet paper, only half of the toilet paper in the toilet cubicle, outside the corridor smoke smell is very heavy, the advantage is washing hands and toilet cubicle separate
Original TextTranslated by Google
Response from Property: 尊敬的賓客: 您好!非常感謝您與我們分享了您的入住感受並給我們的工作提出了寶貴的意見和建議!我們已經及時作出改進,此次沒能給您留下完美回憶,期待下次能夠全都補上 (要給機會呀!)我們在努力,期待您見證!祝:一切順利!
Guest User
Special Queen Room
Stayed in Jan 2025
Other
1 review
5.0/5
Outstanding
Posted on Feb 20, 2025
The room is very comfortable. The front desk 246 service is very good. This is the fifth time I have stayed here. It feels like home. It is very close to Luohu Port. Everything in the room is clean and hygienic.
Original TextTranslated by Google
Response from Property: 感謝您選擇入住我們的酒店並分享您的入住體驗。我們非常高興得知您對我們的服務印象深刻.我們一直致力於為每一位客人提供優質的服務和舒適的住宿體驗,您的肯定是我們最大的鼓勵和動力。期待您的再次光臨,我們將繼續為您提供更好的服務。祝您生活愉快!
Lipangpangbuyaochitaiduo
Elegant Queen Room
Stayed in Jan 2025
Couples
6 review
5.0/5
Outstanding
Posted on Feb 11, 2025
Very good hotel, clean rooms, very good service, very humane, very cost-effective, complete surrounding facilities, very convenient, will come again next time
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們非常高興聽到您對我們酒店的肯定。我們一直致力於為每一位客人提供舒適、温馨的住宿體驗,您的滿意是我們最大的動力。期待您的再次光臨,我們將繼續為您提供更好的服務。祝您生活愉快!
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Business travellers
1 review
5.0/5
Outstanding
Posted on Feb 7, 2025
This stay at Shanshui was full of surprises! From the moment I stepped into the lobby, the warm reception from the front desk staff 245 made me feel warm. The room design is simple and elegant, clean and comfortable, and the bedding is soft! Every detail is carefully considered - high-quality bathroom products and excellent sound insulation! I especially thank [employee name] for his thoughtful service and proactively helped me plan the itinerary, making the trip easy and safe. Whether it is the convenience of location, the quality of facilities or the service attitude, it can be said to be full marks
Original TextTranslated by Google
Response from Property: 感謝您選擇入住我們的酒店,並在此留下您的寶貴點評。我們非常高興得知您對我們的服務和員工的評價,這也是我們一直以來努力追求的目標。我們將繼續保持優質的服務水準,為每一位客人提供舒適愉悦的住宿體驗。再次感謝您的支持和信任,期待您的下次光臨。祝您生活愉快!
Guest User
Superior 2-bed Room
Stayed in Jan 2025
Family
1 review
5.0/5
Outstanding
Posted on Feb 4, 2025
The family came to Shenzhen to play and bought a lot of things. They had a great time. The girl at 246 in this hotel had a very good service attitude. She helped us introduce food and book attractions for us. It was highly praised.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for choosing to stay in our hotel and sharing your experience. We are very happy to hear your affirmation of our hotel. We have been committed to providing every guest with a comfortable and warm accommodation experience. Your satisfaction is our greatest motivation. We look forward to your visit again and we will continue to provide you with better service. I wish you a happy life!
Guest User
Elegant 2-bed Room
Stayed in Dec 2024
Family
9 review
5.0/5
Outstanding
Posted on Jan 28, 2025
A very good hotel, with a subway nearby and a self-service visa machine next to it. It's about ten minutes' walk to the east gate of the hotel, which is very convenient for going out. The front desk staff 246 lady is very nice and enthusiastic, and she introduced Amway in various ways. Thank you very much!
Original TextTranslated by Google
Response from Property: 尊敬的客人,感謝您選擇入住我們的酒店並分享您的入住體驗。我們非常高興聽到您對我們酒店的肯定。我們一直致力於為每一位客人提供舒適、温馨的住宿體驗,您的滿意是我們最大的動力。期待您的再次光臨,我們將繼續為您提供更好的服務。祝您生活愉快!