O'Laihua Hotel (Shenzhen Bao'an Subway Station) Reviews

Response from Property: Thank you for your support and recognition of the hotel. Wishing you a pleasant journey!

Response from Property: Dear guest: Hello! When we are all busy chasing life, we don’t realize that life is the little things around us. Thank you very much for stopping in your busy schedule and giving me encouragement and support with sincere words. I will do my best with a grateful heart. I look forward to meeting you again. Have a happy life!

Response from Property: Dear guests, hello! I am Zhan Dixin, the general manager of the hotel. After reading your review, the general manager office of the hotel organized a meeting between the front office department and the guest room department to discuss the matter. Hotel business is booming in October, with rooms often fully booked and no rooms available for replacement. The front office manager reported that since the beginning of October, she had only received feedback from a guest in one room who had slight allergies. At that time, she contacted the guest by phone and asked about her physical condition and whether she needed to be accompanied to the hospital for treatment. The guest said he had drunk some wine and wanted to rest, but did not give any feedback when checking out the next day. Whether there is a lack of information from the hotel or communication problems, since our guests have allergies during their stay, the hotel is willing to take responsibility and looks forward to you getting in touch with the hotel. Have a happy life, thank you!

Response from Property: Dear guest: Hello! When we are all busy chasing life, we don’t realize that life is the little things around us. Thank you very much for stopping in your busy schedule and giving me encouragement and support with sincere words. I will do my best with a grateful heart. I look forward to meeting you again. Have a happy life!

Response from Property: Dear guest, hello! First of all, thank you very much for taking the time to leave your comments here. Thank you for your affirmation and love for the hotel. We will continue to work hard to do better. If there are any areas where we are not good enough, I hope you can give us valuable comments and suggestions at any time. We will continue to improve. With your support, we will create super cost-effective tomorrow. I am Xiao Ou, waiting for you here, love you, come often, and look forward to your stay again! Finally, I wish you good health and good work!

Response from Property: Dear guests: Hello! Thank you for choosing Oulaihua! When traveling, what you want is comfort, intimacy, and warmth. How can we not try our best to meet your wishes? Because this is also our wish. We hope that everyone who comes to Oulaihua will be happy!

Response from Property: Dear guests, hello! First of all, thank you very much for informing us of the problems you encountered when staying in this hotel. Thank you very much for giving us so many valuable suggestions in your busy schedule. I am very sorry that the third floor of the property is under renovation. We must pay more attention to it in the future. We are working hard to improve all aspects and insist on creating a more comprehensive and cost-effective experience for customers. I hope you can understand this time and give us a chance to correct it. At the same time, we will strengthen disinfection and hope to have the opportunity to provide you with a better experience and service in the near future. If you have any questions or suggestions during your stay, please inform the front desk or general manager at any time. We will serve you wholeheartedly and quickly to solve them for you. I apologize to you again and wish you a happy life and smooth work!

Response from Property: "Dear, thank you for your careful review! Xiaoou thinks you are a very tasteful person! We are committed to providing you with a cordial and thoughtful stay experience. At Oulaihua, we believe that guests are neighbors, so we are particularly concerned about everything you do in your room. Oulaihua Hotel is a hotel with fashion culture as its theme. You should feel the cultural and artistic atmosphere different from other hotels. Enthusiasm, care, consideration, care, and warmth are the most sincere gifts from every Oulaihua person to you. Here, we will, as always, welcome you again with a cordial smile. Thank you!"

Response from Property: "Dear guest, I am so excited to see your comprehensive comments! I am honored that our perfect service and room facilities have received such high praise from you. We will continue to maintain this enthusiasm and sincerity to serve our guests and create a cleaner and more comfortable room environment for you to live in! Oulaihua Hotel is a warm hotel, very close to the subway station, with plenty of parking spaces! There are also many delicious and fun places near our hotel. I also hope that you will have a better and better service experience next time you stay! I wish you a happy life!"

Response from Property: "Dear, thank you for your careful review! Xiaoou thinks you are a very tasteful person! We are committed to providing you with a cordial and thoughtful stay experience. At Oulaihua, we believe that guests are neighbors, so we are particularly concerned about everything you do in your room. Oulaihua Hotel is a hotel with fashion culture as its theme. You should feel the cultural and artistic atmosphere different from other hotels. Enthusiasm, care, consideration, care, and warmth are the most sincere gifts from every Oulaihua person to you. Here, we will, as always, welcome you again with a cordial smile. Thank you!"

Response from Property: Dear guest, hello! We are sorry to bring you a bad experience! After seeing your feedback, we tested the intelligent control and air conditioning of the room as soon as possible, and the functions are normal. The hotel uses Xiaodu intelligent voice. You can control the room lights, TV, curtains, and air conditioning through voice commands such as "Xiaodu Xiaodu, turn on the air conditioner/open the curtains/reception mode/air conditioning cooling mode/air conditioning high wind speed". The specific control operation instructions are placed on the desk. If you are not satisfied with the sound insulation of the room, you can call the front desk to arrange a relatively quiet room for you. We have spare low pillows for customers to use. During your stay, if you have any questions, you can contact the hotel staff and we will serve you wholeheartedly. I wish you a happy life!

Response from Property: Dear guests, we disinfected the pipes yesterday. We are sorry that you had a bad experience! During your stay, if you have any questions, please feel free to contact the hotel staff and we will follow up throughout the process. The door locks of the hotel can be locked. Except for the general manager of the hotel who holds the master control card that can be unlocked, the card making system at the front desk cannot make room cards that can be unlocked. All areas of the hotel are monitored and there are people on duty 24 hours a day. There will be staff patrolling the building every 2 hours. The front desk also has a one-button alarm system directly connected to the police station. Please rest assured! Looking forward to your next visit, I wish you good health and a happy life!