To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.3
Service9.4
Cleanliness9.4
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All reviews(411)
Positive reviews(405)
Reviews with photos/video(148)
Easy to get around(66)
Awesome amenities(47)
Close to metro(44)
Great value for money(34)
Friendly front desk staff(31)
Classy environment(27)
Perfect for business trips(23)
Convenient for shopping(15)
Negative reviews(6)
Guest User
Deluxe Queen Room
Stayed in Oct 2024
Couple
4 reviews
10/10
Outstanding
Posted on Nov 24, 2024
This really was a great place to stay. The staff couldn’t have been more helpful and accommodating. They went over and above what I would have expected. Highly recommended!
Response from Property: 感謝您對我們酒店的支持與美評,我們將會一直保持優質的服務,期待您下次的光臨。
Andrew WWH
Boutique Queen Room
Stayed in Jun 2025
Business traveller
3 reviews
8.0/10
Very good
Posted on Jul 17, 2025
People are nice and easy to access
Response from Property: 尊敬的客人:非常感謝您對我們服務的認可!看到您感受到了團隊的友善與親和力,我們心裏特別温暖。我們一直希望能營造像“回家”一樣輕鬆自在的氛圍,讓每位住客都能卸下旅途的疲憊,感受到真誠的善意。您的反饋是對團隊最大的鼓勵,我們會繼續保持這份熱忱,期待下次能為您帶來更加滿意的入住體驗,祝您生活愉快!
Guest User
Featured Boutique Room
Stayed in Nov 2023
Couple
2 reviews
8.5/10
Very good
Posted on Dec 28, 2023
Good location, 5 mins to railway station. Many restaurants nearby hotel
Response from Property: 感謝您對我們酒店的支持與美評,我們將會一直保持優質的服務,期待您下次的光臨。
Guest User
Cozy Queen Room
Stayed in Sep 2025
Other
1 reviews
10/10
Outstanding
Posted on Oct 15, 2025
The hotel has a great location, a self-service coffee machine in the lobby, and complete room facilities and equipment
Original textTranslated by Google
Response from Property: 感謝您對我們酒店的支持與美評,我們將會一直保持優質的服務,期待您下次的光臨。
Anonymous User
Cozy 2-bed Room
Stayed in Sep 2025
Family
1 reviews
10/10
Outstanding
Posted on Oct 13, 2025
The hotel has a high check-in efficiency, good service, and the room is cleaned carefully. It is a must-see hotel for business trips and is trustworthy.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your positive review! It is our greatest honor to receive your "trustworthy" evaluation. We will continue to work hard to provide every guest with a quality accommodation experience.
Anonymous User
Cozy 2-bed Room
Stayed in Sep 2025
Business traveller
8 reviews
10/10
Outstanding
Posted on Oct 14, 2025
This hotel is very satisfactory in terms of both the room and the facilities. The room has no odor, the corridor is spacious and bright, the whole comfort is full, the price/performance ratio is high, and the surrounding facilities are complete. It is worth recommending
Original textTranslated by Google
6/9
Response from Property: Dear guest, thank you very much for your excellent review! It warms our hearts to see that you are so satisfied with the room, facilities, and surroundings. Your recognition is our greatest motivation, and we look forward to seeing you again!
Guest User
Cozy 2-bed Room
Stayed in Sep 2025
Other
1 reviews
10/10
Outstanding
Posted on Oct 12, 2025
This hotel is really nice. As soon as you enter the corridor, you can feel the quality of the hotel. The hygiene is excellent. It makes you feel safe living here. Disposable items are free and very delicate. The room is also very large, making travel more convenient. It is only a few minutes away from the subway entrance and the price-performance ratio is very high. I highly recommend it!
Original textTranslated by Google
6/9
Response from Property: Dear guest, thank you for your top recommendation! We are delighted that you were satisfied and delighted by every detail of our hotel, from the corridor design to the cleanliness of the rooms and the free disposable toiletries. We will continue to work hard and welcome you to come back often!
Guest User
Boutique Queen Room
Stayed in Sep 2025
Couple
1 reviews
10/10
Outstanding
Posted on Oct 5, 2025
This hotel stay truly exceeded my expectations! It's a fantastic value, the room was spotlessly clean, and it had a huge sink. It was incredibly beautiful.
The best part was that they even upgraded my room for free, which instantly boosted my experience. The room was incredibly soundproof, and I slept soundly.
The location is also fantastic, making it convenient to everything. I'll definitely stay here again next time!
Original textTranslated by Google
6/9
Response from Property: Dear guest, thank you very much for your excellent review! We are delighted to see that you are so satisfied with the cleanliness, upgraded room type, and soundproofing of our room. We look forward to seeing you again and wish you a pleasant stay!
DianLawba
Cozy Queen Room
Stayed in Aug 2025
Solo traveller
2 reviews
5.7/10
Posted on Sep 14, 2025
It's an average small hotel with some good and bad people in it.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for taking the time to share your stay experience. We are deeply sorry that your stay was not satisfactory. We highly value your valuable feedback. Regarding the mixed traffic within the office building, we will accelerate the renovation and upgrade of the hotel area, optimize the flow of guests and office staff, strengthen on-site management during peak hours, and strive to minimize external interference to create a more orderly stay environment for guests. We apologize again for the unpleasant experience you experienced. Your suggestions are a key driver for improving our service. We sincerely look forward to serving you again. If it is convenient, we hope to get in touch to provide us with more details and suggestions. We wish you good luck in your work and a happy life!
Guest User
Cozy 2-bed Room
Stayed in Aug 2025
Business traveller
3 reviews
10/10
Outstanding
Posted on Oct 2, 2025
Good environment, close to the subway entrance, suitable for business trips.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your satisfaction with our hotel's environment and location. It is our honor to bring convenience to your business trip. We look forward to serving you again.
Guest User
Boutique Queen Room
Stayed in Feb 2025
Business traveller
5 reviews
6.5/10
Posted on Mar 16, 2025
The overall cost performance is good, but it is very old, the facilities are very old, and the sound insulation is super, super poor. . .
Original textTranslated by Google
Response from Property: Dear guests: Hello! Thank you very much for choosing to stay with us and taking the time to share your feedback. Your opinion is important to us. We are glad that you appreciate the value for money of our hotel, but we are sorry that we were unable to fully meet your expectations. Regarding the issue of outdated facilities you mentioned, we have developed a gradual upgrade plan and will optimize and renovate based on guests' suggestions in the future. As for the sound insulation issue, we deeply apologize for the bad experience you have experienced due to the Shenzhen Metro construction. If you are a light sleeper, you can tell the front desk to give you priority in arranging a relatively quiet room closer to the inside. Thank you again for your frank suggestions, which have made us more clear about the direction of improvement. We look forward to having the opportunity to serve you again in the near future and present you with a better stay experience! I wish you a happy life!
Anonymous User
Deluxe 2-bed Room
Stayed in Jun 2024
Travelling with friends
3 reviews
10/10
Outstanding
Posted on Jul 28, 2024
The hotel is close to the subway station, the service attitude is also very good, the hygiene is very clean, and the price/performance ratio is very high. Highly recommended.
Original textTranslated by Google
Response from Property: Thank you for your support and favorable comments on our hotel. We will always maintain high-quality service and look forward to your next visit.
Dihaonibaijuyi
Boutique Queen Room
Stayed in May 2024
Business traveller
32 reviews
9.0/10
Great
Posted on Jul 27, 2024
The service attitude at the front desk is very good, and the security is also very good, but parking is not convenient. Roads are being built nearby, and the parking lot is also very small. It is best to park in the nearby parking lot by the creek when driving!
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Shenzhen Milton Hotel. We regret that we did not fully meet your expectations. Please allow us to express our sincerest apologies to you. There is a parking lot in front of the hotel. Now the subway construction has been cancelled. We are sorry for the inconvenience caused to you. Parking is also available in the urban village next to it, which is 2 minutes away from the hotel. You can inform us in advance next time you come to check in. , so that we can better arrange it for you. Finally, I wish you good health and a happy life!
Anonymous User
Boutique Queen Room
Stayed in Oct 2024
Other
1 reviews
2.0/10
Posted on Nov 29, 2024
The hotel's internal environment is not very good, and the subway construction outside is very noisy
Original textTranslated by Google
Response from Property: Dear guests, hello! Thank you for staying at Shenzhen Milton Hotel. We sincerely apologize for the bad experience you have experienced due to the subway municipal construction. You are welcome to stay in our hotel next time so that we can have the opportunity to serve you again. We sincerely look forward to seeing you again. Finally, I wish you smooth work and a happy life!
Guest User
Cozy 2-bed Room
Stayed in Apr 2025
Other
5 reviews
10/10
Outstanding
Posted on Jun 1, 2025
The room is clean, comfortable and satisfactory.
Original textTranslated by Google
Response from Property: Dear guest, hello! Thank you very much for choosing to stay in our hotel and sharing this heartwarming review! Your recognition is encouraging and motivates us to keep improving our service. The front desk team always greets every guest with a sincere smile and attentive service. We are very pleased to know that you recognize them. Your recognition will motivate us to continue to improve our service quality, and we look forward to bringing you a more perfect stay experience next time! I wish you a happy life and look forward to seeing you again!