Pengke Boutique Hotel (Shenzhen Science Park Coast City)

Pengke Boutique Hotel (Shenzhen Science Park Coast City) Reviews

Pengke Boutique Hotel (Shenzhen Science Park Coast City)

Intersection of Houhai Avenue and Chuangye Road, Coastal City, Nanshan District, Shenzhen, Guangdong 518000, ChinaView hotel details
Pengke Boutique Hotel (Shenzhen Science Park Coast City)
Pengke Boutique Hotel (Shenzhen Science Park Coast City)Pengke Boutique Hotel (Shenzhen Science Park Coast City)Pengke Boutique Hotel (Shenzhen Science Park Coast City)
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Guest Reviews of Pengke Boutique Hotel (Shenzhen Science Park Coast City)

9.1/10
Good
2707 reviews
Verified reviews
Location9.1
Amenities9.0
Service9.1
Cleanliness9.2
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All reviews(2707)
Positive reviews(2622)
Reviews with photos/video(381)
Friendly front desk staff(342)
Delicious breakfast(237)
Easy to get around(232)
Many amenities(173)
Convenient parking(145)
Perfect for business trips(90)
Awesome gym(51)
Close to metro(42)
Negative reviews(85)
weldon
Deluxe Double Room
Stayed in Jul 2026
Family
19 reviews
10/10
Outstanding
Posted on Aug 11, 2026
The room was spacious and quiet at night. Breakfast was decent, nothing special but good enough. It's very convenient for getting around, close to the subway station, and within walking distance to Coastal City and Shenzhen Bay Park. I'll definitely stay here again next time I visit Shenzhen!
Original textTranslated by Google
Response from Property: 承蒙您的喜愛與誇讚，我們會守住衞生和服務底線，用心對待每一位客人，祝您旅途愉快，有緣再會呀。
Marco06
Duplex Suite
Stayed in Jun 2026
Family
18 reviews
5.0/10
Posted on Jul 20, 2026
The location is great, within walking distance to the subway station and shopping area. However, the facilities and service were really poor. When we arrived in the afternoon, we found the TV set-top box wasn't working. We asked to change rooms, but the front desk refused, saying it could be repaired. As a result, the set-top box broke down again in the middle of the night while we were watching the World Cup final. We went to the front desk at around 4 AM, and they gave us another card to temporarily watch it in a different room. If there weren't many people, why couldn't they just let us switch rooms directly?
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay at Pengke Boutique Hotel (Shenzhen Bay MixC Branch). We also appreciate your positive feedback regarding the hotel's convenient location, within walking distance of the subway station and shopping area. We sincerely apologize for the issues you encountered during your stay, including a malfunctioning set-top box, disruption to your late-night gaming experience, and the lack of a proper response to your request for a room change. Such instability in facilities and service handling has indeed caused you inconvenience and disappointment. We will take your feedback seriously and continuously improve our facilities and service experience. Thank you for your candid feedback, and we look forward to providing you with a more pleasant stay in the future.
LotusO.O
Queen Room
Stayed in Jun 2026
Couple
37 reviews
10/10
Outstanding
Posted on Jul 19, 2026
I had a satisfying stay this time! The hotel's location is super convenient, with great transport links nearby and close proximity to the business district. The front desk staff were warm and attentive, and check-in was very efficient. I slept soundly at night. The facilities are comprehensive, the Wi-Fi is fast, the shower pressure is excellent, and the toiletries are of good quality. However, the delivery robot was out of order.
Original textTranslated by Google
Response from Property: We are delighted that you enjoyed your stay. We take great care of every detail in the hotel. We wish you all the best and welcome you to stay here again on your next trip.
Ken_kong
Queen Room
Stayed in Jun 2026
Business traveller
16 reviews
10/10
Outstanding
Posted on Jul 14, 2026
The room was spotless, and the mattress was just right—slept soundly. The front desk staff were gentle and polite, and check-in was quick. The housekeeping auntie was meticulous with her work. Getting around the area is convenient, and the breakfast tasted great. The facilities were complete and clean, offering excellent value for money. My stay was super satisfying; I'll definitely come back next time.
Original textTranslated by Google
Response from Property: Seeing your review warmed my heart. We always strive to provide a comfortable living experience and wish you all the best. We look forward to your next stay.
Guest User
Luxury Twin Room
Stayed in Jun 2026
Family
10 reviews
10/10
Outstanding
Posted on Jul 13, 2026
The hotel lobby's aesthetic is absolutely stunning! The Chinese ink wash style design creates such a captivating ambiance. The marble flooring looks incredibly elegant, and the oversized floor vases add a touch of grace. The whole place is clean and tidy, with soft lighting, and a quiet, comfortable environment. My stay was fantastic, and it offers great value for money. Definitely worth checking out!
Original textTranslated by Google
Response from Property: Seeing your review warmed my heart. We always strive to provide a comfortable living experience and wish you all the best. We look forward to your next stay.
ANDIYANI
Queen Room
Stayed in Jun 2026
Family
6 reviews
10/10
Outstanding
Posted on Aug 4, 2026
The hotel very clean ,the staff also very nice 😍the hotel near everywhere and mall
Response from Property: 承蒙您的喜愛與誇讚，我們會守住衞生和服務底線，用心對待每一位客人，祝您旅途愉快，有緣再會呀。
Guest User
Queen Room
Stayed in Jul 2026
Travelling with friends
4 reviews
10/10
Outstanding
Posted on Aug 16, 2026
Good hotel voor the price. Location is good and easy to acces with didi.
Response from Property: 看到您的評價心裏格外温暖，我們始終盡全力給到舒適的居住體驗，也祝您生活事事如意，期待您下次再來入住。
Guangzhoudetingting
Queen Room
Stayed in May 2026
Solo traveller
45 reviews
10/10
Outstanding
Posted on Jun 24, 2026
The hotel is conveniently located, just a few hundred meters from Poly Grand Shopping Mall and Poly Theatre. The room was clean, tidy, and comfortable. The only downside was the poor signal. Overall, it was a very satisfying stay!
Original textTranslated by Google
Response from Property: We are delighted to receive your positive review. The surrounding area is very convenient for travel and sightseeing. We will continue to improve our facilities and look forward to your next stay to relax and unwind.
Yiweimingzihenchangdejingzi
Queen Room
Stayed in May 2026
Business traveller
158 reviews
8.7/10
Very good
Posted on Jun 16, 2026
Booked this hotel for a business trip to Shenzhen. The location is excellent, right next to Dilian Community, and very close to the CBD and China Resources Centre. For the price, it offers great value. The only downside is that the room didn't have a window.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing to stay and for your feedback. We sincerely apologize for the unpleasant experience. Our comfortable rooms with windows are available for your next stay; please feel free to book one. We believe our staff will be even more attentive to our guests in the future. We apologize again for your dissatisfaction and look forward to your next stay to experience our improved service.
Guest User
Business Queen Room
Stayed in May 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Jun 16, 2026
Overall, everything was excellent, and the breakfast was also plentiful. It's great value for money, and I'll definitely stay here again on my next business trip.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for choosing to stay at Pengke Boutique Hotel and sharing your experience. Our hotel is located at No. [Number], at the intersection of Houhai Avenue and Chuangye Road, Coastal City, Nanshan District, Shenzhen. It's just minutes away from Coastal City, and the surrounding area offers a wide variety of dining and entertainment options, with convenient transportation. Your satisfaction is our greatest responsibility and honor. Pengke Hotel is committed to providing guests with excellent service; your visit and affirmation are the driving force and direction for our continuous improvement. Thank you very much for your recognition and support of the hotel, and we sincerely look forward to your next visit.
Guest User
Queen Room
Stayed in Apr 2026
Solo traveller
10 reviews
10/10
Outstanding
Posted on May 11, 2026
The room was spacious and comfortable, and the hygiene was excellent. The service was attentive and friendly. The hotel's location is fantastic, close to the subway station, Vientiane City, and Talent Park, all within walking distance. The breakfast is definitely the highlight! There's a wide variety of dishes, and everything tastes great!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing our hotel. Our mission is to provide every guest with consistently high-quality service to meet your expectations. With your support, we will continuously improve our service quality to ensure that every trip and stay is a memorable experience. We sincerely look forward to your next visit!
Guest User
Queen Room
Stayed in Apr 2026
Travelling with friends
5 reviews
10/10
Outstanding
Posted on May 6, 2026
It was a convenient location the rooms were very clean and it was also very comfortable
Response from Property: 親愛的顧客：您的滿意，如同夏日裏的一縷清風，讓人心曠神怡。您的誇讚，如同璀璨星辰，照亮了我們前行的道路。每一句好評，都是我們不斷進步的動力。我們會將這份肯定化作實際行動，用心服務好每一位客人。期待您再次光臨，給予我們五星好評
Guest User
Panda Themed Parent Child Family Suite
Stayed in Mar 2026
Family
41 reviews
10/10
Outstanding
Posted on Jun 8, 2026
The room was great and parking was super convenient. The subway station isn't very close, but the area is lovely. Their buffet downstairs was also delicious. We'll definitely stay here again next time we visit, and the kids loved it too! Highly recommended.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for staying at Pengke Boutique Hotel and for taking the time to share your experience with us. We are always committed to providing better service to every guest. Regarding the soundproofing issue you mentioned, we will pass it on to the front desk and arrange a quiet room for your next stay. Thank you again for choosing Pengke Boutique Hotel, and we hope this experience will not affect your trust in us. We look forward to serving you again on your next stay.
Vendredi_w
Deluxe Single Room
Stayed in Mar 2026
Business traveller
10 reviews
9.0/10
Great
Posted on Apr 23, 2026
Stayed here for a business trip. It's a bit of a distance from Coastal City Shopping Center. The room and service were just okay.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for choosing our hotel. Our mission is to provide every guest with consistently high-quality service to meet your expectations. With your support, we will continuously improve our service quality to ensure that every trip and stay is a memorable experience. We sincerely look forward to your next visit!
Guest User
Luxury Twin Room
Stayed in Feb 2026
Travelling with friends
45 reviews
10/10
Outstanding
Posted on Mar 25, 2026
Although it's a bit of a walk from the subway station to the hotel, it's manageable if you hop on a bike right after exiting the station. The bathroom has a separate wet and dry area, and the room itself is quite spacious. However, the lighting controls for the twin room aren't independently adjustable, which is a bit inconvenient. It's very close to the plaza, making it easy to find food, and ordering delivery is also convenient, though it's delivered by a robot.
Original textTranslated by Google
Response from Property: Dear Customer: Your satisfaction is like a refreshing breeze on a summer's day, bringing joy and tranquility. Your praise is like twinkling stars, illuminating our path forward. Every positive review is the driving force behind our continuous improvement. We will transform this affirmation into concrete actions, serving every customer with our hearts. We look forward to your next visit and sharing wonderful moments together.