Guest Reviews of BoMan Hotel (Shenzhen BaMan Fanshen Subway Station)
9.0/10
Good
4087 reviews
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.9
Amenities9.0
Service9.0
Cleanliness9.0
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All reviews(4087)
Positive reviews(4004)
Reviews with photos/video(688)
Classy environment(152)
Friendly front desk staff(137)
Great value for money(119)
Easy to get around(32)
Perfect for business trips(30)
Delicious breakfast(27)
Stayed multiple times(15)
Awesome gym(8)
Negative reviews(83)
Anonymous User
Boutique Double Room (No Window)
Stayed in Dec 2025
Other
18 reviews
10/10
Outstanding
Posted on Feb 3, 2026
The hotel environment is great, and the front desk staff are warm and attentive. They even offered complimentary breakfast, which made our stay very comfortable. The room was quiet and clean. It was a pleasant stay, and I would definitely come again.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Boutique Room (2 Beds) (No Window)
Stayed in Dec 2025
Solo traveller
77 reviews
2.0/10
Posted on Jan 19, 2026
If you can't offer a 3 PM checkout, then don't advertise it. It was marked 3 PM on Ctrip, yet the phone was broken and they kept rushing me. I explained the situation when they finally called back, but they rushed me again five minutes later, and then sent someone to knock on the door. Is this how you operate? Do you understand what integrity means? The room didn't even have a decent table. I do not recommend staying here.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for your review! We are deeply sorry for your experience during your stay. Your valuable feedback is very important to us, and we hope you will book our hotel again if you wish to stay here again. Please give us another opportunity to apologize. We look forward to your next visit!
Guest User
Executive Suite with Smart Guest Control & Zero Pressure Mattress
Stayed in Apr 2026
Business traveller
1 reviews
3.0/10
Posted on May 12, 2026
The Aircon system is soooo Bad!! I was sleeping in sweat. There’s no coffee, very limited breakfast selection, the sofa is covered with dust. Frankly the only thing I liked is the slippers. One of the worst if not the worst I’ve been to.
Response from Property: Hello, we are very sorry that your stay was unpleasant! We have addressed the air conditioning and hygiene issues you mentioned immediately. The air conditioning has been repaired. Please feel free to call the front desk if you have any further questions; we will resolve them for you as soon as possible. Breakfast is subject to different dietary differences from different countries, and hygiene standards have been strengthened. Thank you for your feedback. We will continue to improve and look forward to your next visit!
Nikzz
Boutique Double Room (No Window)
Stayed in Apr 2026
Couple
8 reviews
5.0/10
Posted on May 4, 2026
Very bad experience no one took My luggage and made my check in smoothly. No robotic delivery service as mentioned . Check in was very tough. Staff was extremely fast in replying .
Response from Property: Dear beautiful guest, thank you for your feedback. You didn’t place an order when you arrived at the hotel because the foreign software is different from ours. Therefore, your check-in process was delayed. Also, regarding the luggage issue you mentioned, during the May Day holiday, the number of visitors increased. We informed you that we could help you with the luggage retrieval. But if you didn’t mention it, would it be reasonable to say that our hotel didn’t provide the service for you? Thank you for your feedback. Wish you a pleasant life.
Anonymous User
Deluxe Double Bed Room with Smart Guest Control & Zero Pressure Mattress
Stayed in Jun 2025
Business traveller
1 reviews
2.0/10
Posted on Jul 22, 2025
The room's decor and layout are poor; it doesn't even have a closet. The guest flow is very poorly designed: you have to exit the elevator, walk down a corridor, pass *through* the restaurant, and then navigate several long internal corridors to reach many rooms. Moreover, the carpets in the corridors have a strong, unpleasant odor. Overall, the planning and layout are seriously flawed. The toilet flush button is too stiff, making it particularly difficult for women with long nails to operate. Also, note that it's about a kilometer walk to the subway station.
Original textTranslated by Google
Response from Property: Dear guest, thank you for your review of our hotel! We are deeply sorry for your poor experience during your stay. Your feedback is very important to us. If you visit us again next time, we hope you will book with us again and give us an opportunity to apologize. We look forward to seeing you again!
Guest User
Boutique Double Room (No Window)
Stayed in Jun 2025
Business traveller
1 reviews
4.5/10
Posted on Jul 20, 2025
I was doing my laundry in the laundry room when, to my absolute horror, I found that someone had pranked me by throwing a very dirty pair of women's underwear into the dryer along with my clothes. It was utterly disgusting! The overall condition of the laundry room is terrible. There's no access control, no CCTV, and the management is clearly lacking. I hope they will make improvements in the future. However, I did report the issue, and they promptly brought me disinfectant.
Original textTranslated by Google
Response from Property: Dear guest, hello! We are very sorry for the unpleasant experience you have had. We will strengthen the management of the laundry room. Your feedback is very important to us. We hope you will give us a chance to book this hotel again. We look forward to visiting you again.
Sheimxem
Boutique Room (2 Beds) (No Window)
Stayed in Dec 2025
Travelling with friends
6 reviews
6.0/10
Posted on Mar 9, 2026
The entire bedroom smells cigarette and even the blankets. Location is good enough when you’re in Oh Bay, it’s about 10mins drive.
Breakfast buffet serves dim sum and western food, not much option but good enough for those non picky eater.
Response from Property: 尊敬的賓客您好,感謝您的點評。經核實,您的評價內容與本店實際情況不符,應該是給錯酒店啦。我們非常重視每一位客人的體驗,若您有任何問題,歡迎隨時聯繫我們,祝您一切順利!
Anonymous User
Boutique Room (2 Beds) (No Window)
Stayed in Nov 2025
Travelling with friends
4 reviews
9.0/10
Great
Posted on Dec 27, 2025
The Hotel is located as to multiple metro stations are available to be reached on foot within 15mins. The staff is friendly and polite, especially the 24h reception is very convenient. I asked for a non-smoking room and they complied easily. Overall I'm very happy with this stay as it was very easy and comfortable.
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Superior Double Bed Room with Smart Guest Control & Zero Pressure Mattress
Stayed in Sep 2025
Solo traveller
2 reviews
9.5/10
Amazing
Posted on Oct 29, 2025
Good place! Very organized and clean!
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Boutique Double Room (No Window)
Stayed in Nov 2025
Solo traveller
25 reviews
6.0/10
Posted on Dec 28, 2025
It's ok
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的點評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Boutique Double Room (No Window)
Stayed in Jun 2026
Business traveller
24 reviews
10/10
Outstanding
Posted on Jul 16, 2026
This hotel is quite good. The price is reasonable and it offers good value for money. We had a great experience with our family. The rooms were spacious, meticulously clean, and had excellent soundproofing. The front desk staff were patient, and the hotel is close to various shopping areas, offering a one-stop shop for dining, entertainment, and more.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Anonymous User
Deluxe Double Bed Room with Smart Guest Control & Zero Pressure Mattress
Stayed in Apr 2026
Other
3 reviews
1.2/10
Posted on Jun 7, 2026
This hotel in Shenzhen was an extremely poor experience overall. The layout was chaotic, safety hazards were obvious, and the cleanliness and facilities in the rooms were completely substandard – a truly disastrous stay.
Firstly, the hotel's overall layout was illogical, and the environment was generally rudimentary. The biggest flaw was the single elevator, resulting in extremely low waiting times. Furthermore, the elevator was located next to a billiards room, leading to a noisy and chaotic atmosphere, completely compromising privacy and tranquility. The hotel building was divided into multiple sections (A, B, C) all on the same floor, making the room layout extremely convoluted and confusing. For example, rooms in section B required passing through the cafeteria, a complex and winding route.
Secondly, the hotel had serious safety flaws. There were no clear safety exit signs throughout the stay, and the fire safety facilities and escape routes were poorly planned, completely failing to meet fire safety standards for accommodation. This raised serious questions about the hotel's fire safety inspection qualifications, making the stay feel unsafe. There also appeared to be a building merger and renovation, as the name inside section B did not match the hotel's official name, indicating a chaotic system and extremely poor management.
The guest rooms themselves were riddled with problems. The soundproofing of the walls is practically nonexistent; noise from the corridor and next door can be heard clearly, making it impossible to get a good night's rest. The room has extremely poor ventilation, a pungent musty smell, and the bedding feels damp and sticky to the touch; hygiene is severely substandard. The interior facilities are old and dilapidated, with aging issues visible everywhere on the cabinets and walls. There's even a shelf selling pornographic items next to the TV, which is unsightly. Even more chilling is that geckos crawled directly across the mattress while I was sleeping at night; the hygiene is utterly repulsive.
In short, this hotel has an absurd layout, fails to meet fire safety standards, has outdated facilities, and its management is a complete mess. It is utterly unfit to be a legitimate accommodation, and I sincerely advise everyone to avoid it.
Original textTranslated by Google
Response from Property: Dear Guest, thank you for taking the time to provide your honest feedback on your stay. We sincerely apologize for the issues you raised regarding layout, safety, and hygiene, and we acknowledge all shortcomings. Regarding the specific issues you raised, concerning the low efficiency and confusing layout of the elevators, we have worked with our engineering team to maintain and improve their speed. We have also optimized the route through the cafeteria in Zone B, adding a separate passageway with clear signage. Regarding fire safety hazards, we have completed a compliance inspection of all fire safety facilities in the entire hotel, supplemented safety exit signs in all areas, and have designated personnel responsible for daily inspections to ensure compliance with fire safety regulations. Regarding the room hygiene and facilities issues, we have conducted a comprehensive inspection of the room in Zone B where you stayed. Rooms with musty smells or dampness were ventilated, dehumidified, and thoroughly disinfected. Walls with poor sound insulation were soundproofed. We also removed the vending shelves in the room and replaced aging facilities. The shortcomings of this experience reflect oversights in our management and service. We have taken your feedback as an important basis for rectification and will continue to optimize service quality. We apologize again and welcome your feedback on our future improvements.
pui morris
Boutique Room (2 Beds) (No Window)
Stayed in Apr 2026
Couple
16 reviews
8.5/10
Very good
Posted on May 24, 2026
The room was very spacious, and the two single beds felt like double beds. There was no street view, and the mattresses were excellent. There was relaxing music while showering, and the showerhead was very good. The breakfast had a wide selection of Chinese dishes, and there was a pool table on the floor. It was easily accessible by public bus.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
fee1er
Boutique Room (2 Beds) (No Window)
Stayed in Apr 2026
Family
3 reviews
9.2/10
Great
Posted on May 15, 2026
It's pretty good in all aspects. Located in Bao'an District, a taxi to the concert costs 25 yuan, which is very convenient. It's a bit far from the subway station. The hotel offers breakfast, and it's best to go early; by 9:30, it's basically sold out. An auntie is replenishing one or two kinds of steamed snacks. Customer service, breakfast, and laundry are all on the second floor. There's only one washing machine and one dryer, so the queue can be a bit long if there are many people. There are also two paid dryers, costing 10 yuan for half an hour. I chose the paid option, but I was still only partially dry.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!
Quanwen
Boutique Room (2 Beds) (No Window)
Stayed in Apr 2026
Business traveller
25 reviews
10/10
Outstanding
Posted on May 13, 2026
The hotel boasts a prime location, making it convenient for sightseeing and dining. The overall environment is quiet and elegant, with a clean and spacious lobby. The rooms are bright and well-ventilated, and impeccably clean, free of odors and clutter. The bedding is soft and comfortable against the skin. The front desk service is warm, attentive, and efficient, and the facilities are comprehensive. Excellent value for money, a particularly pleasant stay, highly recommended, and I would definitely stay here again.
Original textTranslated by Google
Response from Property: Dear guest, thank you very much for your favorable comments about our hotel. We will continue to work hard to live up to your favorable comments. Thank you again for your affirmation of the hotel. We look forward to visiting again and wish you a pleasant journey!