CM+ Serviced Apartment Shenzhen Hillside

CM+ Serviced Apartment Shenzhen Hillside Reviews

CM+ Serviced Apartment Shenzhen Hillside

No.3 Yanshan Road, Nanshan District, Shenzhen, Guangdong, 518067, ChinaView Hotel Details
CM+ Serviced Apartment Shenzhen Hillside
CM+ Serviced Apartment Shenzhen HillsideCM+ Serviced Apartment Shenzhen HillsideCM+ Serviced Apartment Shenzhen Hillside
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CM+ Serviced Apartment Shenzhen Hillside Guest Reviews

4.7/5
Outstanding
654 review
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(654)
Positive reviews(643)
Reviews with photos/video(126)
Classy environment(86)
Friendly front desk staff(69)
Quiet & comfortable(65)
Delicious breakfast(24)
Perfect for families(12)
Great swimming pool(11)
Stayed multiple times(8)
Close to metro(8)
Negative reviews(11)
Wong
One Bedroom Executive
Stayed in Dec 2024
Family
2 review
5.0/5
Outstanding
Posted on Dec 28, 2024
Tina & Ariana is very amazing and nice. Stayed here so many times. Love it. Really good for family.
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team❤️❤️❤️
Anonymous User
Two-bedroom Deluxe Suite
Stayed in Jun 2024
Family
7 review
5.0/5
Outstanding
Posted on Jun 27, 2024
Great place for a family! The room is spacious and well maintained. It’s a serviced apartment so the room comes with pots, pans, cutlery, and all that you need including the washing machine. We stayed here for 4 nights in room 5203 after returning our apartment as we are relocating elsewhere, and the staff made sure we’re taken care of. I can’t praise the service team enough, from the front desk to the restaurant, as well as the cleaning team. They are excellent and very accommodating. What a great value for money for the service and comfort you receive.
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Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Guest User
Studio Executive
Stayed in Dec 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Dec 16, 2024
Tina and Arina have enriched the good experience in Ascott, taking care of my daughter and wife like a big Family! Thanks 🙏🏼
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Guest User
Studio Executive (Twin)
Stayed in May 2024
Other
1 review
5.0/5
Outstanding
Posted on Jun 3, 2024
firstly the room i lived was really makes comfortable, it this located in the mid-levels, And the receptionists : Tina and Arina was really nice services, it worth to come again!
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Guest User
Studio Executive (Twin)
Stayed in Oct 2024
Solo travellers
3 review
5.0/5
Outstanding
Posted on Oct 27, 2024
This is my third time staying at the property, whose cleanliness and service has maintained since they changed names. Receptionists Tina and Gina were great, friendly, professional--they helped make my stay pleasant. I also rate the breakfast, which is mostly Chinese style, for the freshness of ingredients and also staff service.
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Guest User
One Bedroom Executive
Stayed in Oct 2024
Travel with friends
3 review
5.0/5
Outstanding
Posted on Oct 29, 2024
Tina and lucy are very friendly. This place its so especial. All staffs are so kind. I really appreciate. Stay in my good memory
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Y
Two-bedroom Deluxe Suite
Stayed in Oct 2024
Family
5 review
5.0/5
Outstanding
Posted on Oct 25, 2024
I had a wonderful stay at this hotel! The front desk staff Tina and Arina were outstanding—friendly, professional, and always ready to help. They made check-in smooth and provided great recommendations for local spots. Their warm welcome set the tone for a fantastic visit. In addition, aspecial shoutout to the housekeeping ladies, who kept my room spotless and were always so polite and attentive. Their attention to detail made my stay even more comfortable. Highly recommend!
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Lorena C
Studio Executive
Stayed in Mar 2024
Travel with friends
24 review
4.7/5
Amazing
Posted on Mar 24, 2024
Although we are very familiar with the Ascott, I was a super happy to have earned an upgrade! The two bedroom, two bath was everything. Private, clean, quiet, well stocked with kitchen supplies, dishwasher, living/dining room, desk, wash/dry with a koi pond view off the balcony. I can't wait to host my family there.
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
stadler
Studio Executive
Stayed in Nov 2024
Travel with friends
2 review
4.5/5
Great
Posted on Nov 4, 2024
Friendly and helpful staff. Beautiful apartment, very clean and well maintained.
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Guest User
One Bedroom Executive
Stayed in Mar 2024
Solo travellers
2 review
4.5/5
Great
Posted on Mar 10, 2024
The location was ideal, in that it was not far from major activities new SeaWorld. Amenities at the apartment was very good and appropriate. Cleaniliness inside bedside lamps were a little dirty, but otherwise the apartment was clean.
Response from Property: Dear guest,Thank you for taking the time to share your stay experience at Ascott Aden Shenzhen. I note that improvements need to be made regarding the housekeeping cleanliness. I sincerely apologize for the inconvenience caused. Your comment is highly appreciated and please rest assured that I will coordinate the plans for these enhancements with the respective team members. We look forward to welcoming you again to stay with us.Guest Service Manager
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Guest User
Studio Premier Executive
Stayed in Nov 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 3, 2024
@Leslie and Tina at the front desk thank you for your excellent service.
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Balasaheb Hajare
Studio Executive
Stayed in May 2024
Business travellers
65 review
5.0/5
Outstanding
Posted on Jun 20, 2024
The staff at this property are all great! They all go above and beyond to make your stay comfortable.”
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
MissCGoesPlaces
Studio Executive
Stayed in May 2024
Solo travellers
36 review
5.0/5
Outstanding
Posted on May 26, 2024
Everything about this hotel is wonderful! The service provided-from Tina and Wilson at the front desk, to the cleaners and bellman, to the restaurant-is top notch. Each time I visit the food at the buffet is getting better and better, and it was already excellent! The dinner and breakfast buffets are incredible, with something to satisfy every taste. The apartment (with my upgrade!) has everything one needs to have a relaxing, clean, lovely stay, and the proximity to all the Sea World attractions is fantastic. This is definitely my upscale hotel of choice, and when I have business in Shenzhen it is in my top two places to stay. Simply the best!
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Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
Trovon Ankiah
Studio Executive
Stayed in Oct 2023
Solo travellers
17 review
5.0/5
Outstanding
Posted on Oct 24, 2023
Wow, this hotel is so cool. It has a beautiful reception area and it has a gym restaurant and a pool. The hotel rooms are nice and spacious. I wouldn't even call it a hotel. Because its more like serviced apartments rather than a hotel. It is a little expensive price wise but the stay was worth every penny. I am definitely coming back to stay there again
Response from Property: Dear guest,Thank you very much for taking the time to tell us about your recent stay and we are delighted to know that your stay with us is an excellent one. Your feedback will be shared with the entire team at Ascott Aden Shenzhen. We look forward to welcoming you again to stay with us.Guest Service Team
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Bozzy21
Two-bedroom Deluxe Suite
Stayed in Mar 2024
Family
11 review
5.0/5
Outstanding
Posted on Apr 5, 2024
The service at these serviced apartments was phenomenal. We came with our 7 week old baby and the staff came and set up a lovely crib for her to sleep in. The apartment itself was really lovely and clean, and the location is perfect right by Sea World.
Response from Property: Dear guest, Thanks for staying with us again. We appreciate your feedback and thank you for your valued patronage. We look forward to welcoming you again to stay with us. Guest Service Team
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