T4 OneFlight Hotel, Xin Rui Road No.15, Hou Rui community, Bao an District, Bao'an District, Shenzhen, Guangdong, 515100, ChinaView Hotel Details
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1 night
One Apartment (Shenzhen Airport) Guest Reviews
4.4/5
407 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
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Location4.4
Amenities4.3
Service4.4
Cleanliness4.3
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All reviews(407)
Positive reviews(374)
Reviews with photos/video(33)
Easy to get around(53)
Convenient location(46)
Great value for money(37)
Offers pick-up/drop-offs(34)
Friendly front desk staff(31)
Close to airport(29)
Excellent room layout(4)
Good views(3)
Negative reviews(33)
xinxintraveling
One Business Twin Room
Stayed in Mar 2024
Travel with friends
7 review
5.0/5
Outstanding
Posted on May 28, 2024
Hotel close to metro ,very convenient
reception can’t speak English so have to use google translate
Not bad for safe cost 💖💖💖💖💖
Response from Property: Thank you for your recognition of our hotel. We are committed to providing you with a convenient, fast, comfortable, and warm service experience, bringing more joy to your journey. We look forward to your next visit!
TheFSDAD
Apartment Double Room
Stayed in Sep 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Sep 10, 2024
Love this, stayed twice. This time I booked an apartment (recommend over the room) comes with a kitchenette and sliding door separating the kitchen from the room. It’s not quite the ritz but it sure is comfortable and convenient. Will book again and again for sure!
Response from Property: Thank you very much for your 5-star backhand, which has given us the motivation to move forward. Xiaoyi will definitely not disappoint your support. We look forward to your next visit and wish you a happy life with a smile on your face!
Kim
Budget Double Bed Room With Fresh Air System
Stayed in May 2024
Business travellers
3 review
3.5/5
Posted on May 24, 2024
Location is good for airport transit travellers. Very near to MRT Station, surrounding services is good.
Response from Property: Thank you for meeting the right person. Satisfaction is just the beginning. We hope our environment and warm service can bring you comfort. Thank you for our hotel's silent support, and we wish you a happy smile! Looking forward to your next visit!
Guest User
Budget Double Bed Room With Fresh Air System
Stayed in Apr 2024
Family
3 review
3.0/5
Posted on May 1, 2024
The only bright side is its proximity to the airport. First, let's talk about the building itself (ie hardware). There's no lobby. Anyone can enter through a stair to the lift then to your level. While you need a room card to use the lift, people can always sneak in. Another thing is you cannot check in without going to the other hotel few blocks away. It made me feel unsafe.
For the room, while it looks nice on photos, please be mentally prepared. The basin in not in the bathroom, and the toilet and shower are not separated.
Second, service is meh. If you cannot speak Chinese, remember to prepare a translator friend (over the phone). Because of stress from the amount of visitors/complaints, it's noticeable that they were losing patience.
Third, the smoking problem. At that time, we booked a non-smoking room, and it was confirmed by the staff. When we got in, we immediately sensed the smell. And we found an ashtray. There's also no window or ventilating fan, so basically the air has no way out except our lungs. Isn't it a non-smoking room? Despite this, the staff helped us change to another room right away (though it's next door).
Staying here for one night is more than enough for me.
Response from Property: Dear guest, we apologize for any inconvenience caused to your stay. We have received your feedback and value it very much. We will take it seriously and continuously optimize and improve it. Thank you very much for your support. We will also work hard to make better products and services. We hope you can give us an opportunity to apologize and look forward to visiting again!
xrazydave
Budget Double Bed Room With Fresh Air System
Stayed in Apr 2024
Solo travellers
3 review
3.0/5
Posted on May 21, 2024
Huge room, far from town, cigarette smell, only stay if you need to be at the airport at odd hours
Response from Property: Thank you for meeting the right person. Satisfaction is just the beginning. We hope our environment and warm service can bring you comfort. Thank you for our hotel's silent support, and we wish you a happy smile! Looking forward to your next visit!
Khurram Tahir
Apartment Double Room
Stayed in Sep 2023
Business travellers
6 review
5.0/5
Outstanding
Posted on Sep 20, 2023
It was not bad , the room was big and clean , it was good experience , just there was no slippers for washroom .
Response from Property: Dear guests, thank you for letting us meet the right you. Satisfaction is just the beginning. I hope our environment and warm service will bring you a comfort. Thank you for the silent support of our hotel. I wish you a good laugh! Looking forward to your
Ben Hodgson
Budget Double Bed Room With Fresh Air System
Stayed in Aug 2023
Couples
11 review
4.2/5
Very Good
Posted on Aug 15, 2023
The hotel is pretty conveniently located near the airport. It requires a taxi ride however, at least from domestic arrivals.
The hotel is very affordable, and the room is good value considering.
The only downside was that check-in is done in one building, but the other building is 100m away down the road. This means check-out also requires returning to the original building, and as they know this is annoying then they take a random deposit to be returned only when the card is.
It’s a small downside really, but stands out from anywhere else I’ve stayed before. Otherwise the room was large with a decent shower and big bed (hard type of mattress for those that know both!).
If I was in a similar situation again I’d consider staying here in the future.
Response from Property: Dear guests, thank you for your comments, so that we can have more motivation to move forward. We are also constantly improving and changing. Thank you for letting us meet the right you. Satisfaction is just the beginning. I hope our environment and warm service will bring you a comfort. Thank you for your silent support of our hotel. I wish you a smile! I hope your next stay can bring you a better experience!
Thakorn
Budget Double Bed Room With Fresh Air System
Stayed in Aug 2023
Business travellers
4 review
2.5/5
Posted on Sep 21, 2023
Reality and room photo is huge different. It’s a budget hotel and suit for very short stay.
Response from Property: Dear guests, I'm sorry for the inconvenience caused to your stay. We have received your comments and attach great importance to it. We will take it seriously and constantly optimize and improve. Thank you very much for your support. We will continue to work hard to make better products and services.
(陈启金 Chen Qijin)
Budget Double Bed Room With Fresh Air System
Stayed in Aug 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Aug 7, 2024
It’s good and clean
Response from Property: Thank you very much for your 5-star backhand, which has given us the motivation to move forward. Xiaoyi will definitely not disappoint your support. We look forward to your next visit and wish you a happy life with a smile on your face!
Guest User
Apartment Twin Room
Stayed in May 2023
Solo travellers
21 review
2.7/5
Posted on Jul 9, 2023
The room was big but very very simple. I did not have a feeling of much cleanness. Also the mattress was very hard and not comfortable (i know, this is a chinese thing but I want to mention it) i would probably find a different hotel next time
Response from Property: Dear guests, I'm sorry for the inconvenience caused to your check-in. Regarding the mattress problem you reported, if the mattress is too soft, most guests will feel backache. There is really no way to meet the needs of all guests in this regard. If you have hard requirements for the mattress, It is recommended that you can consult the front desk of the hotel before checking in the future. I wish you a pleasant journey and all the best. Looking forward to seeing you again!
Dolgoon
Apartment Double Room
Stayed in Jul 2023
Business travellers
4 review
4.5/5
Great
Posted on Jul 16, 2023
Very thoughtful people to serving getting good community with their client.
Response from Property: Dear guests,thank you for letting us meet the right you. Satisfaction is just the beginning. I hope our environment and warm service will bring you a sense of comfort. Thank you for the silent support of our hotel. I wish you a smile! Looking forward to your next visit!
Guest User
Apartment Double Room
Stayed in Apr 2023
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 10, 2023
The location is very convenience. The only issue is there is no specific instructions for pickup at the airport.
If one does not have heavy luggage, one can take the No 1 subway and get off at Hourui (后瑞)station. If from the airport, for ¥5 yuan take the No 11 subway (actually the only one 😢) and change at 前海Station for the No. 1 train. The trip by subway by No 1 train to Lowu 羅湖 is only ¥8 yuan 😄compared to the ¥150-¥180 by taxi😢
There are many many restaurants available. Almost at night, there is a food street market for the locals. Room and amenities are great.
I also loved their SHOWER with great water pressure. That is what an exhausted traveler needs after a long day in the airplane or car. The shower is better than most 5-star hotels I stayed at.
Highly recommended !
Response from Property: Dear guests, thank you very much for your praise of our hotel. It's also a great honor to be liked by you~ We are located on Bao'an Avenue. Whether you want to go to the city, science and technology park, or Shenzhen International Convention and Exhibition Center, the transportation is extremely convenient. The hotel is seamlessly connected to Metro Line 1. Entrance B of Hourui Metro Station is a 1-minute walk away. You can get to Qianhai Bonded Area and Happy Harbor in 15 minutes by subway. There is no need to transfer to Science and Technology Park and Fukuda Central District. The hotel also provides free drop-off service! Looking forward to your visit again. I wish everyone a happy life and a happy family!
Guest User
Budget Double Bed Room With Fresh Air System
Stayed in May 2024
Solo travellers
5 review
3.2/5
Posted on Jul 5, 2024
Not baf
Kaylin Nicole
Budget Double Bed Room With Fresh Air System
Stayed in Dec 2021
Couples
14 review
1.0/5
Posted on Dec 31, 2021
We walked around for 30 minutes trying to find this hotel. We ended up just going down the street and staying at the Vienna Hotel instead. No pictures on the site of the front of the hotel or any instructions on how to find it and Didi dropoff location is incorrect. Never made it inside to rate the rest.
Response from Property: Sorry to give you a bad experience, during your stay you have any questions can call the front desk, hope next time you can stay in our hotel, let us apologize to you.
Anonymous User
Budget Double Bed Room With Fresh Air System
Stayed in Aug 2024
Solo travellers
10 review
3.0/5
Posted on Aug 22, 2024
The apartment type has everything it should have, but after all, you get what you pay for. There are noise issues, both inside and outside the room, and the toilet is leaking.
There is free pick-up and drop-off service, but there are time slots. When I asked about it, I said that I would pick up the airport from 7pm to 3am, but in fact, the pick-up service is only after 9pm...
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Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us. If you have any questions about your room, you can call the front desk at any time, and the front desk will definitely handle and solve them for you! I am very sorry to bring you a bad stay experience. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. Looking forward to visiting again!