Vienna Hotel (Shenzhen Fenghuang)

Vienna Hotel (Shenzhen Fenghuang) Reviews

Vienna Hotel (Shenzhen Fenghuang)

No. 151 Fenghuang Road, Luohu District, Shenzhen, Guangdong, 518003, ChinaView Hotel Details
Vienna Hotel (Shenzhen Fenghuang)
Vienna Hotel (Shenzhen Fenghuang)Vienna Hotel (Shenzhen Fenghuang)Vienna Hotel (Shenzhen Fenghuang)
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Vienna Hotel (Shenzhen Fenghuang) Guest Reviews

4.4/5
878 review
Verified reviews
Location4.5
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(878)
Positive reviews(851)
Reviews with photos/video(86)
Easy to get around(93)
Convenient location(76)
Friendly front desk staff(61)
Many dining options(48)
Close to metro(33)
Large rooms(25)
Average sound insulation(19)
Stayed multiple times(13)
Negative reviews(27)
Alan1007
Deluxe Room (2 beds)
Stayed in Aug 2024
Family
10 review
5.0/5
Outstanding
Posted on Aug 11, 2024
good hotel with well-equipped facilities and lovely services.
Response from Property: Dear customers, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service. Let you feel the warmth of home at Vienna Fenghuang Road Hotel. The hotel is adjacent to Fenghuang Impression Plaza, only 300 meters away from Huangbeiling Subway Station and only about ten minutes' walk from Dongmen Pedestrian Street. The guest rooms strictly implement the system of one-to-one replacement and disinfection, so that you can stay at ease and rest assured, and eat, drink, play, and watch movies. Thank you again for your love and recognition of our hotel. Your favor is our driving force for progress. I look forward to your visit again to review our progress. I wish you a happy day every day.
Brooklyn boys
Business Double Room
Stayed in Feb 2024
Travel with friends
78 review
3.5/5
Posted on Feb 25, 2024
Location is very good and near subway station. Also very close to Eastgate shopping area. Wide varieties of restaurants near the hotel.
Guest User
Superior Double Room
Stayed in Apr 2024
Business travellers
5 review
3.0/5
Posted on Jun 23, 2024
Very good everything is fine
Guest User
Superior Double Room
Stayed in Apr 2024
Couples
2 review
5.0/5
Outstanding
Posted on Apr 21, 2024
good good good goood gopd
jjs020406
Standard Single Room
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 27, 2024
The front desk service is very good. They recommended a new room for us to stay in. It is bright and warm, the bed is very soft, and we slept very well. The transportation here is very convenient, and it is very close to the subway station. There are many snacks downstairs at night. It is worth recommending to stay in.
Original TextTranslated by Google
Response from Property: Dear customers, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service. Let you feel the warmth of home at Vienna Fenghuang Road Hotel. The hotel is adjacent to Fenghuang Impression Plaza, only 300 meters away from Huangbeiling Subway Station and only about ten minutes' walk from Dongmen Pedestrian Street. The guest rooms strictly implement the system of one-to-one replacement and disinfection, so that you can stay at ease and rest assured, and eat, drink, play, and watch movies. Thank you again for your love and recognition of our hotel. Your favor is our driving force for progress. I look forward to your visit again to review our progress. I wish you a happy day every day.
Guest User
Standard Single Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 26, 2024
I have stayed here many times. It is very convenient here, close to Hong Kong, with convenient transportation. The hotel is very clean during holidays. The front desk staff has a good attitude. They recommended a king-size bed room. It was very comfortable and warm. It is worth recommending.
Original TextTranslated by Google
Response from Property: Dear customers, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service. Let you feel the warmth of home at Vienna Fenghuang Road Hotel. The hotel is adjacent to Fenghuang Impression Plaza, only 300 meters away from Huangbeiling Subway Station and only about ten minutes' walk from Dongmen Pedestrian Street. The guest rooms strictly implement the system of one-to-one replacement and disinfection, so that you can stay at ease and rest assured, and eat, drink, play, and watch movies. Thank you again for your love and recognition of our hotel. Your favor is our driving force for progress. I look forward to your visit again to review our progress. I wish you a happy day every day.
Gongdeersihaimulizhi
Superior Double Room
Stayed in Sep 2024
Business travellers
5 review
5.0/5
Outstanding
Posted on Sep 26, 2024
The room is very clean, the facilities are complete, the service attitude is good, the surrounding is very lively, and it is a 5-minute walk from the subway station, which is very convenient. Overall, I am satisfied and the price-performance ratio is very good.
Original TextTranslated by Google
Response from Property: Dear customers, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service. Let you feel the warmth of home at Vienna Fenghuang Road Hotel. The hotel is adjacent to Fenghuang Impression Plaza, only 300 meters away from Huangbeiling Subway Station and only about ten minutes' walk from Dongmen Pedestrian Street. The guest rooms strictly implement the system of one-to-one replacement and disinfection, so that you can stay at ease and rest assured, and eat, drink, play, and watch movies. Thank you again for your love and recognition of our hotel. Your favor is our driving force for progress. I look forward to your visit again to review our progress. I wish you a happy day every day.
Guest User
Standard Single Room
Stayed in Sep 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 25, 2024
Convenient transportation, close to the subway station. There are a lot of snacks downstairs. The hygiene is very clean. The front desk service is very good. I upgraded to a big bed for free. The bed is very comfortable and warm. I came here with friends and will stay here next time.
Original TextTranslated by Google
Response from Property: Dear customers, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service. Let you feel the warmth of home at Vienna Fenghuang Road Hotel. The hotel is adjacent to Fenghuang Impression Plaza, only 300 meters away from Huangbeiling Subway Station and only about ten minutes' walk from Dongmen Pedestrian Street. The guest rooms strictly implement the system of one-to-one replacement and disinfection, so that you can stay at ease and rest assured, and eat, drink, play, and watch movies. Thank you again for your love and recognition of our hotel. Your favor is our driving force for progress. I look forward to your visit again to review our progress. I wish you a happy day every day.
Guest User
Standard Single Room
Stayed in Sep 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Sep 25, 2024
I often stay in this hotel. The front desk service is very good. They changed me to a bigger room. It is very clean and comfortable. It is close to the subway. There are many snacks downstairs at night. They taste good. This brand hotel is worth recommending.
Original TextTranslated by Google
Response from Property: Dear customers, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service. Let you feel the warmth of home at Vienna Fenghuang Road Hotel. The hotel is adjacent to Fenghuang Impression Plaza, only 300 meters away from Huangbeiling Subway Station and only about ten minutes' walk from Dongmen Pedestrian Street. The guest rooms strictly implement the system of one-to-one replacement and disinfection, so that you can stay at ease and rest assured, and eat, drink, play, and watch movies. Thank you again for your love and recognition of our hotel. Your favor is our driving force for progress. I look forward to your visit again to review our progress. I wish you a happy day every day.
Guest User
Superior Double Room
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 5, 2024
The room is clean and hygienic. The front desk gave me a free upgrade to a newly renovated room. It is much more comfortable than the old one. The bed is very soft and the stay is very comfortable. The service of the room lady is very enthusiastic and worth recommending.
Original TextTranslated by Google
Response from Property: Dear customers, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service. Let you feel the warmth of home at Vienna Fenghuang Road Hotel. The hotel is adjacent to Fenghuang Impression Plaza, only 300 meters away from Huangbeiling Subway Station and only about ten minutes' walk from Dongmen Pedestrian Street. The guest rooms strictly implement the system of one-to-one replacement and disinfection, so that you can stay at ease and rest assured, and eat, drink, play, and watch movies. Thank you again for your love and recognition of our hotel. Your favor is our driving force for progress. I look forward to your visit again to review our progress. I wish you a happy day every day.
Guest User
Superior Double Room
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Aug 31, 2024
The front desk service was very good. They recommended a new room for us to stay in. The new room was really nice, bright and warm, and very comfortable to stay in. The bed was very soft and I slept very well. The hygiene was also very clean. The cleaning lady was very enthusiastic. The surrounding area was very convenient, close to the subway station. I will come again next time.
Original TextTranslated by Google
Response from Property: Dear customers, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service. Let you feel the warmth of home at Vienna Fenghuang Road Hotel. The hotel is adjacent to Fenghuang Impression Plaza, only 300 meters away from Huangbeiling Subway Station and only about ten minutes' walk from Dongmen Pedestrian Street. The guest rooms strictly implement the system of one-to-one replacement and disinfection, so that you can stay at ease and rest assured, and eat, drink, play, and watch movies. Thank you again for your love and recognition of our hotel. Your favor is our driving force for progress. I look forward to your visit again to review our progress. I wish you a happy day every day.
Guest User
Standard Single Room
Stayed in Aug 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Aug 28, 2024
This time I heard that it was newly renovated, so I came here to experience it. It is really warm and comfortable, the room is bright and comfortable, the big bed in the room is really soft, the service is as good as always, the surrounding transportation is very convenient, close to the subway, the hotel has free parking, but there are relatively few parking spaces.
Original TextTranslated by Google
Response from Property: Dear customers, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service. Let you feel the warmth of home at Vienna Fenghuang Road Hotel. The hotel is adjacent to Fenghuang Impression Plaza, only 300 meters away from Huangbeiling Subway Station and only about ten minutes' walk from Dongmen Pedestrian Street. The guest rooms strictly implement the system of one-to-one replacement and disinfection, so that you can stay at ease and rest assured, and eat, drink, play, and watch movies. Thank you again for your love and recognition of our hotel. Your favor is our driving force for progress. I look forward to your visit again to review our progress. I wish you a happy day every day.
hoitak
Executive Double Room
Stayed in Aug 2024
Couples
13 review
3.0/5
Posted on Aug 18, 2024
I haven't been back for many years. This time I came to try this hotel. The lobby was being painted. Because I didn't make an appointment with my friend in advance, it was just a coincidence. So my friend had already booked a room, and I just booked it temporarily. When I booked, I thought that the more expensive executive room would be more comfortable, but I regretted it when I saw the room my friend was in. It turns out that the facilities of this hotel are not as good as the cheap rooms. The cheap room is only 298, while the executive room is 398. The TV in the executive room is old and small. Picture 1 is my friend's room, and Picture 2 is my room. The various equipment in the bathroom is also pitifully old, so I will book the cheapest room in this hotel in the future.
Original TextTranslated by Google
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Next time you encounter this problem, you can press 0 to call the front desk to solve it for you immediately. The hotel has nearly 10 room types for you to choose from. Your valuable opinions are very important to us. If you come here next time, I hope you can book this hotel again and give us a chance to apologize.
Guest User
Superior Double Room
Stayed in Aug 2024
Family
1 review
5.0/5
Outstanding
Posted on Aug 15, 2024
The room was very clean and hygienic. It was very quiet at night. The room service staff, number 009, was warm and thoughtful. I will stay here again next time.
Original TextTranslated by Google
Response from Property: Dear customers, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service. Let you feel the warmth of home at Vienna Fenghuang Road Hotel. The hotel is adjacent to Fenghuang Impression Plaza, only 300 meters away from Huangbeiling Subway Station and only about ten minutes' walk from Dongmen Pedestrian Street. The guest rooms strictly implement the system of one-to-one replacement and disinfection, so that you can stay at ease and rest assured, and eat, drink, play, and watch movies. Thank you again for your love and recognition of our hotel. Your favor is our driving force for progress. I look forward to your visit again to review our progress. I wish you a happy day every day.
Xiaofei
Deluxe Double Room
Stayed in Jun 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Jun 28, 2024
The front desk service was very thoughtful. The original reservation date was wrong and the reminder was made to modify it in time. The room was quiet. There were convenient transportation and many delicious foods around. I will stay here again next time👍
Original TextTranslated by Google
Response from Property: Dear customers, hello! Thank you very much for your support and trust in us. We will continue to uphold the service concept of working hard and providing attentive service. Let you feel the warmth of home at Vienna Fenghuang Road Hotel. The hotel is adjacent to Fenghuang Impression Plaza, only 300 meters away from Huangbeiling Subway Station and only about ten minutes' walk from Dongmen Pedestrian Street. The guest rooms strictly implement the system of one-to-one replacement and disinfection, so that you can stay at ease and rest assured, and eat, drink, play, and watch movies. Thank you again for your love and recognition of our hotel. Your favor is our driving force for progress. I look forward to your visit again to review our progress. I wish you a happy day every day.