Atour Hotel shajing International Convention and Exhibition Center shenzhen Reviews

The location of the hotel is easy to find. There are many free parking lots. The aroma in the lobby of the hotel is delicious and faint. The front desk attendant is very enthusiastic. When checking in, tea is delivered. There is a gym and laundry room on the first floor, which are all free to use. Breakfast is delicious, as well as freshly cooked soup powder and noodles. The taste is very good, and the midnight snack is good. There are many kinds. The room is quite large, clean and tidy, with a wide field of vision. The rainy room and bathroom are clean and tidy.

Good place :)

环境：Good 服务：Good

The service of this hotel is very good, which makes people feel very caring and enthusiastic. The room is very clean and the bedding is very comfortable. When checking out, Li Hang at the front desk also handed over warm water. Overall, it was a very satisfactory accommodation experience.

There are no highlights in this experience. First of all, the sanitation is not very good. When I washed my hands after entering the door, I saw curved hair on the sink. Later, I stayed in Guangzhou Yaduo, and the sanitation was OK. The quality of each branch of Yaduo Hotel is obviously different. Secondly, the breakfast here is not rich, so I just had soup noodles. The quality of toiletries is average, but I didn't have too high expectations and brought my own

The hotel upgraded me to a suite, with one bedroom and two bathrooms, which was as big as a maze. It was a waste for me to live there alone. The hardware and software of Atour are impeccable, the bathroom and bedding are very good, but it's a pity that there is no bathtub to take a bath. I didn't give it full stars because there was bridge repair outside at night and early morning, which was very noisy. I didn't complain and the hotel didn't remind me. The service obviously needs to be improved.

The hotel's Wanwan service is professional, the environment is quiet and comfortable, the room facilities are complete, the beds are soft, and the breakfast is good. The lady at the front desk who works the night shift is very good, and I am very satisfied with the experience.

The hotel environment is quiet and comfortable, the rooms are spacious, the beds are comfortable, the sleep quality is good, and the front desk service is friendly.

Title: Comfortable Choice - Atour Hotel Experience Reason: Business Travel A friend strongly recommended Atour Hotel, and this stay did not disappoint me. Location: The location of the hotel is very convenient. I drove from Zhanjiang and found the Shencen Expressway (undersea tunnel, sea bridge, beautiful scenery all the way). It is very convenient to come here without traffic jams. The surrounding transportation is convenient and parking is more convenient. It is very convenient for both traveling and looking for food. Environment: As soon as you enter the hotel lobby, you can feel the warm and elegant atmosphere. The decoration style is simple and elegant, but also fashionable. The room is clean and tidy, and the layout is very careful, and the details show the quality. The bedding is comfortable and soft, which makes people sleep well all night. (The same style as my own) Service: I have to praise Atour's service. From the beginning of checking in, the staff was warm and thoughtful. When we booked, we told them that it was an anniversary, and they also prepared flowers for us💐Fruits🥭Turndown [strong][strong]Super 5-star considerate [strong]Smiling service makes people feel like spring breeze. Any problems can be solved in time, which is truly customer-centric. Facilities: The hotel's facilities are also complete. The room is equipped with high-quality toiletries, free mineral water, biscuits, drinks and tea bags. Gym, laundry room and other facilities also provide great convenience for guests. In short, Atour Hotel is a very recommended hotel. Whether it is a business trip or a leisure trip, it can bring you a comfortable experience. I will choose here next time. #BusinessTravel

Facilities: relatively new, with everything, overall cost-effective, worth staying,, Sanitation: good Environment: convenient for eating around, very quiet, slept well, very comfortable, Service: service is also good

Brother He Wu is so nice! He is so gentle, warm and considerate! He immediately offered to help me change rooms when I said that the backlit room was uncomfortable. He also sent me a room card and took my luggage. Ten thousand compliments! The room upgrade experience is great, and the details show true love. I will choose this place next time!

The hotel has an elegant environment, the service is thoughtful, the room facilities are complete and clean. The front desk staff is friendly and responds to needs quickly, which is impressive. I will choose this place again on my next trip.

This time I stayed in Shenzhen for one day. The location of Atour Hotel is not very convenient and it is not close to the subway station. When you get off the subway, you have to ask for a taxi. If the hotel has a special car to go to the nearby subway station or the airport, it will be more convenient for Trip travelers. ! The service attitude of the hotel staff is first-rate. They are very courteous and kind. They gave me a glass of water to drink as soon as I arrived. The room I was given at first smelled of cigarette smoke. I was about to go down and tell the front desk. Fortunately, my sister who was in charge of the room helped me contact the front desk to change the room without running. Running back and forth; this room is clean and has no odor. The sister who manages the room has a first-class service attitude. The hotel should give a best employee award or a salary increase! The breakfast in the hotel is well worth a try, and there are also very good facilities - the laundry service is very useful and I have to praise it. The lady who does the laundry is also very proactive in helping, and will also explain how to operate and what to pay attention to. You can also directly wash the clothes after washing. Delivered to the room, it is a six-star service. There will be night porridge at night. The big bed and pillows are also very comfortable, with moderate softness/hardness. There is also a charging plug in the room that can provide enough sun. Next time I come to Shenzhen for a trip, I will give it a try. Will stay at Atour Hotel again.

Front desk service performance needs work. When we went back in the evening, the front desk suspected our identity. We politely answered and showed our room card to prove that we were guests, but the front desk still continued to ask questions. We understand that they considered safety issues, but the attitude of the front desk during the entire process was very unfriendly. , and it also cost us a lot of time. Are we paying to stay in hotels just to be annoyed and waste time? When we booked, it was stated that there would be a window with a city view, but when we opened the hotel elevator, it looked like a wall. It felt like it was easy for outsiders to see inside, so we never dared to open the curtains. The whole room felt dark and dull. , the body feeling is not good. In addition, when we made the reservation, we wrote that two breakfasts were included, but the front desk did not give us a breakfast coupon at all and did not inform us. When we had breakfast, we found out that we had to show the breakfast coupon before we could eat it. Fortunately, the waitress at the breakfast shop helped us solve the problem, but also After spending a lot of time, they finally asked us to remember to bring breakfast coupons next time, which really pissed me off! It should have been a problem caused by your hotel's negligence. How can you blame it?  I have always had high expectations for Atour, and I have heard good reviews from friends. However, after this personal experience, I am just so disappointed.