No.66 Fuhai 2nd Road, Xiashiwei Village, Bao'an District, Shenzhen, Guangdong, 518128, ChinaView Hotel Details
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Guest Reviews of Jinjiang Inn (Shenzhen Bao'an Airport)
9.4/10
Outstanding
1443 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.4
Amenities9.4
Service9.3
Cleanliness9.5
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All reviews(1443)
Positive reviews(1405)
Reviews with photos/video(270)
Offers pick-up/drop-offs(313)
Close to airport(207)
Easy to get around(200)
Convenient location(193)
Friendly front desk staff(85)
Delicious breakfast(54)
Perfect for business trips(44)
Small room size(35)
Negative reviews(38)
Guest User
Xingyue Standard Double Bed Room
Stayed in Nov 2024
Solo travellers
5 review
10.0/10
Outstanding
Posted on Dec 29, 2024
A short walk from Airport East metro station, room equipment are all very new, and there is free bus service to the airport.
Response from Property: Dear guest, thank you for your affirmation! Our team has always been committed to creating a comfortable living environment for guests. We look forward to serving you again and witnessing more beautiful moments!
Jay
Xingxuan Standard Twin Room
Stayed in Jan 2025
Couples
4 review
10.0/10
Outstanding
Posted on Feb 16, 2025
the only thing I don't like is.. I can only give 5 stars to this hotel. we are foreigners who can't speak Chinese. the owner came to pick us up 2 times at the airport but we couldn't find each other. the hotel was clean and neat. the room was beyond our expectations, small but well-established. Great service. Great value. Highly recommended.we were delighted with our stay. see you next time!!
Response from Property: Dear guests: Hello! Thank you very much for your stay and appreciation! It's a pleasure to bring you a wonderful time during your trip. Your appreciation is a great encouragement to the hotel and the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We eagerly look forward to your visit again! Welcome to come back and experience it again, and wish you a happy life!
Chin Wah
Xingxuan Standard Twin Room
Stayed in May 2024
Family
10 review
10.0/10
Outstanding
Posted on Jun 17, 2024
New, and good for a day rest before next morning flight. Walking distance to airport east mrt is around 15 mins. Can take mrt to bao an zhong Xin mrt where there are mall. Breakfast is available from 4am and the spread is sufficient for a good meal before the flight. The hotel provide bus service every hour to shenzhen International Airport. Overall it is a good price package.
Response from Property: (The hotel provides free airport pick-up and drop-off service) Dear guests: Dear! Thank you for staying at Jinjiang Inn Shenzhen Airport Hotel! Jinjiang Inn Shenzhen Airport provides guests with morning and evening flight pick-up and drop-off services. From 04:00 to 15:00 every day, there is a free airport drop-off service every hour; from 17:00 to 03:00 (the next day), there is a free airport pick-up service every hour. All employees of Jinjiang Inn Shenzhen Airport Hotel look forward to providing you and your family with warm and thoughtful service again!
Guest User
Xingyue Standard Double Bed Room
Stayed in Dec 2024
Couples
1 review
10.0/10
Outstanding
Posted on Feb 7, 2025
We got upgraded since the originally booked room was too small. Very good service.
Response from Property: 尊貴的客人,您的好評如春日暖陽,讓我們倍感温暖!酒店全體員工定不負所望,持續為您打造極致舒適、整潔如新的居停環境,盼您常回 “家” 看看 。
Guest User
Xingyue Standard Double Bed Room
Stayed in Oct 2024
Couples
1 review
4.5/10
Posted on Jan 16, 2025
We booked this to make our long airport layover more pleasant and were promised an airport pick up. We were delayed a bit on the border and they then said they wouldn't provide pick up anymore, and suggested taking a taxi, but we didn't have the local currency. The hotel is not reachable by walking or public transport from the airport, so hardly an airport hotel! We then asked for even a partial refund as we weren't able to come at all, which they completely refused.
Can't speak to cleanliness or amenities, so neutral rating.
Response from Property: (The hotel provides free airport pick-up and drop-off service) Dear guests: Dear! Thank you for staying at Jinjiang Inn Shenzhen Airport! Jinjiang Inn Shenzhen Airport provides guests with morning and evening flight pick-up services. From 04:00 to 15:00 every day, there is a free drop-off service every hour. From 17:00 to 03:00 (the next day), there is a free pick-up service every hour.
Zosimo Jr
Xingyue Standard Double Bed Room
Stayed in Nov 2024
Solo travellers
4 review
9.5/10
Amazing
Posted on Feb 9, 2025
Clean and close to the airport. Checking in and out is fast and without hassle
Response from Property: 感謝您對我們的認可!您的滿意是我們最大的動力,期待您下次光臨,我們會繼續為您提供更優質的服務!祝您生活愉快!
Guest User
Xingyue Standard Double Bed Room
Stayed in Mar 2024
Solo travellers
58 review
8.0/10
Very Good
Posted on May 16, 2024
The room is small but clean. I arrived at 11am and was very tired and the reception let me checked in early. It was a definitely a big deal to me . The location is near to airport and it has a free shuttle to airport which made it convenient
Response from Property: Dear guest: Hello! Thank you for staying and sharing! As long as you are satisfied, we will be happy no matter how much effort we put in! Looking forward to your next stay! !
Federico di nuzzo
Xingyue Standard Double Bed Room
Stayed in Aug 2024
Couples
2 review
7.5/10
Posted on Sep 16, 2024
Good stay for overnight in Shenzhen! 15min taxi from airport. Don’t know schedule of shuttle as I did not want to waste time.
80% of breakfast is chinese food. They do have bread with jam, donuts and coffee.
Response from Property: Dear guests, we are sorry that we did not get your five points of praise, we are very grateful for your sincere sharing and stay experience, Jinjiang Hotel, a warm hotel, has been adhering to the original intention of providing guests with quality service, to provide every customer with the warmest service experience. We look forward to your coming again.
From BKK
Xingyue Standard Double Bed Room
Stayed in Mar 2025
Business travellers
7 review
10.0/10
Outstanding
Posted on Apr 17, 2025
It was nice and opposite to the train station.
Response from Property: 親,感謝您對我們酒店的青睞與好評,您的滿意是我們不懈追求的目標。我們珍視每一位賓客的體驗,您的認可是對我們工作最大的鼓勵。期待在不久的將來,能再次為您提供温馨舒適的住宿體驗。
DanielTheTraveler
Xingyue Standard Double Bed Room
Stayed in Jul 2024
Business travellers
55 review
9.0/10
Great
Posted on Aug 24, 2024
A very convenient hotel to catch an early morning plane. The room was clean and the staff very friendly.
Response from Property: 尊敬的賓客您好,很抱歉沒有給您帶來滿意的入住體驗,在您入住酒店期間,房間有任何設施設備方面的問題您可以隨時呼叫服務員,我們24小時待命為您解決問題,希望能再次預訂本酒店,給我們一個機會致歉。
Yanfei
Xingxuan Standard Twin Room
Stayed in May 2024
Family
1 review
10.0/10
Outstanding
Posted on Jun 19, 2024
Super clean, super comfortable. Very friendly help from the staff. Easy to get access to the main places to go. Free shuttle bus to Shenzhen airport T3 terminal. I Will recommend it to my friends and family.
Response from Property: (The hotel provides free airport pick-up and drop-off services) Dear guests: Dear! Thank you for staying at Jinjiang Inn Shenzhen Airport! Jinjiang Inn Shenzhen Airport provides guests with early and late flight pick-up and drop-off services, from 04:00 to 15:00 every day, and provides free airport drop-off service every one hour; from 17:00 to 03:00 every day (the next day) Departs every hour and provides free pick-up service. All staff at Jinjiang Inn Shenzhen Airport look forward to providing you and your family with warm and thoughtful service again!
Guest User
Xingyue Superior Double Bed Room
Stayed in Oct 2024
Family
2 review
10.0/10
Outstanding
Posted on Nov 9, 2024
Hotel provides transportation to airport, very convenient.
Response from Property: 親愛的賓客您好,感謝您對錦江之星深圳機場店的喜愛和認同。小錦一直努力為旅客打造舒適 舒服的體驗,希望我們能為您的假期增添喜悦和感動。酒店期待您的再次入住!
Zheng Feng
Xingyue Standard Double Bed Room
Stayed in May 2024
Solo travellers
8 review
8.0/10
Very Good
Posted on Jun 12, 2024
The room and the facilities were complete and spacious.
The pickup service was terrible. Although the shuttle was supposed to pick up from the airport every hour, I encountered a no-show and a waste of 40+ min of my time, despite double checking the vehicle number and patrolling the airport pick-up location. (I only saw shuttles for other hotels.) Fortunately, return transport to the airport was provided on the said vehicle. Overall, service was poor because the hotel staff did not even apologize for failing to deliver. It might have been better not to advertise the complimentary pickup service.
Response from Property: I am very sorry to bring the dear trip unhappy! Pro in the store when there is any problem can be the first time to call the reception feedback, any problem we will be the first time for you to deal with the solution, give you a satisfactory answer, looking forward to pro visit again to witness our growth! Wish you a happy life!
Anonymous User
Xingyue Standard Double Bed Room
Stayed in Feb 2025
Solo travellers
1 review
9.0/10
Great
Posted on Apr 4, 2025
Value for money, will book again
Response from Property: 親!感謝您下榻錦江之星深圳機場酒店!錦江之星深圳機場店為賓客提供早、晚班機接送服務,每天04:00—15:00,每1小時一班提供免費送機服務;每天17:00--03:00(第二天)每小時一班,提供免費接機服務。錦江之星深圳機場店所有員工期待能夠再次為您以及您的家人提供熱情周到的服務非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Xingyue Superior Double Bed Room
Stayed in Sep 2024
Solo travellers
4 review
9.0/10
Great
Posted on Oct 31, 2024
Very comfortable space, clean and neat! Quick transit stay !
Response from Property: 親愛的賓客您好,感謝您對錦江之星深圳機場店的喜愛和認同。小錦一直努力為旅客打造舒適 舒服的體驗,希望我們能為您的假期增添喜悦和感動。酒店期待您的再次入住!