Guest Reviews of Hampton by Hilton Shenzhen Bao'an Airport
9.6/10
Excellent
5372 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.5
Service9.6
Cleanliness9.7
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All reviews(5372)
Positive reviews(5315)
Reviews with photos/video(587)
Delicious breakfast(964)
Friendly front desk staff(758)
Offers pick-up/drop-offs(712)
Easy to get around(650)
Close to airport(457)
Many amenities(358)
Perfect for business trips(348)
Awesome gym(170)
Negative reviews(57)
Guest User
Cozy 2-bed Room
Stayed in Feb 2026
Business traveller
14 review
10/10
Outstanding
Posted on Mar 3, 2026
The hotel's location and service were impeccable. The breakfast spread was delicious and varied, and the room was spotless and odor-free. The front desk staff were warm and efficient. It's close to the airport, and the airport shuttle service was punctual. The bedding was soft and comfortable, making it my top choice for business travel!
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Response from Property: 尊敬的賓客,非常感謝您的滿分好評!很高興酒店優越的位置、貼心高效的服務、豐富可口的早餐、整潔舒適的客房以及準時便捷的機場接送服務,能成為您商務出行的安心之選。您的認可就是我們前進的最大動力,期待您再次光臨,我們將繼續用心為您服務!
Guest User
Superior Queen Room
Stayed in Jan 2026
Family
5 review
10/10
Outstanding
Posted on Feb 24, 2026
The hotel's location is excellent and the facilities are comprehensive. The environment is absolutely fantastic. The rooms are clean and tidy, and the breakfast is delicious, with great decor too. Plus, there's a free airport shuttle, which is super convenient, perfect for business travelers! Highly recommend!
Original textTranslated by Google
Response from Property: 感謝您的走心好評與大力推薦!很高興酒店優越位置、齊全設施、優美環境、整潔客房、美味早餐及貼心免費送機,都為您的商旅出行帶來舒心體驗,我們會繼續用心服務,期待您再次光臨!
Guest User
Family-friendly Family Room
Stayed in Jan 2026
Family
7 review
10/10
Outstanding
Posted on Feb 24, 2026
Had a fantastic stay! 🥰 The room was spotless, and the bedding was so soft and comfortable that I slept like a log. The bathroom had a great dry/wet separation, and the toiletries were good quality. The location is also excellent, with convenient transport links nearby. Highly recommend!
Original textTranslated by Google
Response from Property: 親愛的客人,非常感謝您的用心好評!很高興您對房間乾淨整潔、床品舒適以及地理位置都感到滿意,您的認可就是我們最大的動力。我們會繼續用心做好服務,期待您的再次光臨,祝您生活愉快~
Guest User
Cozy 2-bed Room
Stayed in Jan 2026
Family
1 review
9.7/10
Amazing
Posted on Feb 21, 2026
The hotel offers a free airport shuttle every hour, and for early flights, they thoughtfully provided a breakfast bag. The room was spacious and comfortable, and the hotel staff were very friendly. The lobby has an elegant atmosphere, and the breakfast was delicious. The entire place was spotless. It's also quite close to the subway entrance. Choosing this hotel was definitely a top-notch decision.
Original textTranslated by Google
Response from Property: 感謝您對深圳寶安機場希爾頓歡朋酒店的信賴! 太感謝您的滿分認可!能為您提供準時免費機場接送、暖心早餐包、舒適整潔的房間與美味早餐,是我們最開心的事~也很高興您喜歡我們雅緻的大堂和貼心服務,我們會繼續保持品質,期待您每次出行都把這裏當作首選!
Guest User
Cozy 2-bed Room
Stayed in Jan 2026
Family
4 review
10/10
Outstanding
Posted on Feb 14, 2026
The hotel's location is excellent, and the room facilities are brand new. The staff are very friendly and even helped upgrade our room to a larger space with a bigger bed. Yesterday's breakfast was also delicious, and the service and cleanliness were top-notch.
Original textTranslated by Google
Response from Property: 感謝您的用心好評!很高興您喜歡我們酒店的位置和全新設施,也很開心能為您升級更寬敞舒適的房型,讓您住得舒心。您對早餐、服務和衞生的認可,我們都記在心裏啦~我們會繼續用心做好每一處細節,期待您再次光臨!
Guest User
Cozy Queen Room
Stayed in Jan 2026
Family
2 review
10/10
Outstanding
Posted on Feb 14, 2026
This hotel offers free airport shuttle service and free parking. The front desk staff was incredibly helpful and gave us a complimentary room upgrade. The environment is lovely, breakfast has a great variety, and the location is super convenient for getting around. Everything was clean and tidy. This is our second time staying here and we highly recommend it!
Original textTranslated by Google
Response from Property: 很高興您能享受到免費送機、免費停車、舒適環境與豐盛早餐,也特別感謝您對前台同事服務的肯定,能為您免費升級房型、讓您住得舒心是我們最大的心願。您的兩次入住與真心推薦,是對我們最大的鼓勵。我們會繼續保持乾淨衞生、便利位置與貼心服務,期待您再次光臨,祝您旅途愉快,萬事順遂!
Guest User
Cozy 2-bed Room
Stayed in Jan 2026
Family
11 review
10/10
Outstanding
Posted on Feb 13, 2026
The hotel boasts an excellent location, and the room facilities are brand new. They offer free parking, and the front desk staff were incredibly helpful, even upgrading our room type. The breakfast was delicious, and for a business hotel, the complimentary printer was a thoughtful touch. Overall, it's a very convenient place to stay.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您的好評!很高興酒店優越的位置、嶄新的設施、免費停車、貼心的前台服務與房型升級、美味早餐,以及方便的免費打印服務,都為您的出行帶來舒心體驗。我們會繼續用心做好服務,期待您再次光臨!
Guest User
Cozy Queen Room
Stayed in Jan 2026
Family
5 review
10/10
Outstanding
Posted on Feb 13, 2026
This hotel offers free airport shuttle service and free parking. The environment is beautiful, and the transportation is convenient. The breakfast features a great variety of both Western and Chinese options. The rooms are nice, and the front desk staff, especially the ladies, provide excellent service. It's easy to get around from here. The location is great, and the facilities are comprehensive. I highly recommend this hotel.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your positive review and recommendation! We are delighted that you were satisfied with our complimentary airport shuttle, free parking, beautiful surroundings, convenient transportation, our delicious breakfast featuring both Chinese and Western dishes, our excellent facilities, and our attentive front desk service. We will continue to improve our quality and look forward to your next visit!
Guest User
Cozy Queen Room
Stayed in Jan 2026
Other
1 review
10/10
Outstanding
Posted on Feb 10, 2026
The hotel boasts an excellent location, and the rooms are well-equipped with all the necessary amenities. The breakfast is delicious, and they offer a 24-hour gym and laundry facilities. There's even a free printer and computers on the first floor, which is great for business travelers. This hotel is a fantastic choice for those on a business trip.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your thoughtful review! We are delighted that our excellent location, comprehensive facilities, delicious breakfast, 24-hour fitness center, self-service laundry room, and complimentary office equipment made your business trip so convenient. We will continue to provide excellent service and look forward to your next stay!
Guest User
Cozy Queen Room
Stayed in Jan 2026
Business traveller
15 review
10/10
Outstanding
Posted on Feb 10, 2026
The hotel offers free parking and airport shuttle service. The room was very clean, and the front desk staff were super friendly. The environment is beautiful, and the facilities are comprehensive. The breakfast was delicious and had a wide variety of options. There's also a 24-hour gym available. Highly recommend!
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for your detailed and thoughtful review! We appreciate your recommendation and recognition! We are delighted that you were satisfied with the free parking, airport shuttle service, cleanliness, front desk service, delicious breakfast, and 24-hour gym. Your affirmation is our greatest motivation, and we welcome you to stay here again!
Guest User
Superior 2-bed Room
Stayed in Jan 2026
Business traveller
9 review
10/10
Outstanding
Posted on Feb 10, 2026
The hotel was very clean, offered free parking, and even had an airport shuttle service. The lobby had a festive New Year's atmosphere, and there were complimentary printers and computers available for use. This hotel is a good choice for travelers.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您如此細緻用心的好評!很開心乾淨整潔的環境、免費停車、送機服務、免費打印辦公設備,以及充滿新年氛圍的大堂,都讓您出行更舒心。祝您旅途愉快,期待再次相遇!
Guest User
Cozy Queen Room
Stayed in Jan 2026
Solo traveller
2 review
10/10
Outstanding
Posted on Feb 10, 2026
The hotel was very clean, and the room facilities were complete. The front desk staff were very friendly and helpful. They offer a complimentary airport shuttle and parking. The breakfast was also delicious. The lobby on the first floor has an elegant ambiance.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您如此細緻用心的好評!很高興我們乾淨整潔的房間、齊全的設施、貼心的前台服務、美味的早餐、雅緻的大堂環境,以及免費送機、停車便利,都能讓您滿意,我們會繼續用心做好服務,期待您的再次光臨
Guest User
Cozy Queen Room
Stayed in Dec 2025
Solo traveller
18 review
10/10
Outstanding
Posted on Jan 27, 2026
The hotel offers a free airport shuttle. Its location is convenient with easy access to transportation. The breakfast is delicious, the environment is great, and it's clean and tidy, making it easy to get around.
Original textTranslated by Google
Response from Property: 親,非常感謝您給予的全方位好評!能讓您感受到早餐的美味、送機 / 停車的便捷,以及大堂的雅緻、客房的乾淨整潔和便民設備的實用,是我們最開心的事。酒店始終用心打磨每一項服務與設施,衹為給您帶來舒心的入住體驗,誠摯期待您下次再來打卡,祝您生活愉快!
Guest User
Cozy Queen Room
Stayed in Dec 2025
Business traveller
12 review
10/10
Outstanding
Posted on Jan 20, 2026
The hotel offers a complimentary airport shuttle and convenient parking. The rooms are spotless, and the breakfast is delicious. The front desk staff even upgraded my room for free, giving me more space. The room's facilities and design are very stylish, making it perfect for business travelers. I'd definitely stay here again if I have the chance.
Original textTranslated by Google
Response from Property: Wow~ Xiaopeng is so happy! Thank you so much for your support and recognition of the hotel. Everything we do is to bring a unique stay experience to every guest. Seeing your satisfaction and affirmation truly touches us. We will continue to work hard and be ready for your return at any time. — Lovely Xiaopeng
Guest User
Cozy Queen Room
Stayed in Dec 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Jan 12, 2026
The hotel's location is excellent and parking is very convenient. The room facilities are very new, and the subway station is nearby, making transportation very convenient. It's very convenient for business trips.
Original textTranslated by Google
Response from Property: 我想將您寫進譜子中,奏出似三月春風般的温柔,奏出勝過冬日暖陽般的笑容,和滿滿的愛意,詞是您,曲是您,摯愛也是您,等的還是您。功夫不負有心人,終於等來了知心人,客官真是好眼光,一眼識破歡小朋家的優點,希望客官以後常來哦…… 歡小朋家的客房核心產品🈶️:Serta舒達雙專利床墊、生態認證床上用品、互動留言牆、可移動辦公桌、人體工學椅、親子梳化床、城市地標背景牆、Peter Thomas Roth(彼得羅夫)洗浴用品、六大情景模式客控面板、意式掛耳咖啡,每一樣都值得您體驗哦!