Anonymous User
September 14, 2021
The most speechless hotel I have stayed in so far, I have never given a bad review.
After arriving at the store, I put forward that my order has the right to upgrade for free, and then the front desk told me that they don’t have this right and need to be upgraded by the leader, and then I just think about it, it doesn’t matter if I don’t upgrade, it’s just for one night anyway. , There is no too much entanglement.
Later, after entering the room, we checked that the water inlet pipe of the washing machine in the room was missing, which made the washing machine unusable. We informed the front desk that the front desk asked us to go to the laundry room on the fourth floor to wash the clothes. It was already 11:30 in the evening and we refused to go. The laundry room, and asked to change the room, again raised the matter of upgrading the room type, the staff repeatedly pushed, unwilling to change the room, saying that there is no problem will not change the room, but now it is the problem of the room that we need to replace it, otherwise we too I don’t want to bother, and then the upgrade room will tell us that the more advanced room has been booked, and then I asked why I can still place an order online after the reservation is over? The staff replied that it was not closed in time, and said that a more advanced room was almost thousands of dollars. Later, I saw that the Ctrip website showed that the room was full, but the ** can still be booked! I did not bother with this problem! Really speechless! ! ! Later, it was changed to a room of the same type. Since you can't accept this kind of treaty, don't sign this kind of agreement with Ctrip. Don't make all kinds of shirks after signing it.
It’s really speechless, but there is one thing to say that the facilities of the rooms are very good, and very new, but they are a bit small, and then the car is parked on the side of the road when it comes to driving. The roadside has not been developed yet, so you can park without sticking a *****. of.
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