Xilin Hotel (Shenzhen Bao'an International Convention and Exhibition Center)

Xilin Hotel (Shenzhen Bao'an International Convention and Exhibition Center) Reviews

Xilin Hotel (Shenzhen Bao'an International Convention and Exhibition Center)

1st Floor, Xihai'an Comprehensive Building, Xinsha Road, Shajing Subdistrict, Bao'an District, Shenzhen, Guangdong, ChinaView hotel details
Xilin Hotel (Shenzhen Bao'an International Convention and Exhibition Center)
Xilin Hotel (Shenzhen Bao'an International Convention and Exhibition Center)Xilin Hotel (Shenzhen Bao'an International Convention and Exhibition Center)Xilin Hotel (Shenzhen Bao'an International Convention and Exhibition Center)
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Guest Reviews of Xilin Hotel (Shenzhen Bao'an International Convention and Exhibition Center)

9.0/10
Good
3611 reviews
Verified reviews
Location9.0
Amenities8.9
Service9.1
Cleanliness9.1
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All reviews(3611)
Positive reviews(3580)
Reviews with photos/video(1665)
Awesome stay(210)
Classy environment(137)
Friendly front desk staff(101)
Many amenities(73)
Delicious breakfast(55)
Easy to get around(39)
Convenient parking(28)
Close to metro(10)
Negative reviews(31)
Anonymous User
Mini Double Room
Stayed in Jun 2026
Business traveller
4 reviews
10/10
Outstanding
Posted on Aug 9, 2026
The room was quite small, but the bathroom was spacious. It had air conditioning and a TV (though the TV wasn't working). There was also a washing machine and breakfast was provided. It's about 1.2km from the Hai Shang Tian Yuan subway station, so transportation isn't very convenient, and I had to wait a long time for a bus. The sheets and duvet covers were torn, but the bed itself was pretty clean. The price wasn't great. I wanted to book for a week, but they didn't provide disposable towels or bath towels. The hotel's shampoo and body wash were poor quality, so I always have to buy my own. I end up carrying a lot of stuff every time I stay at a hotel, which made the already small room feel even smaller.
Original textTranslated by Google
6/7
Response from Property: Dear Guest, Thank you for your stay and appreciation! We are delighted that you had a wonderful time. Your praise is a great encouragement to the hotel and a driving force for our improvement. We will continue to be enthusiastic and dedicated to making every guest feel at home. We eagerly look forward to your next visit! Welcome back! Wishing you a happy life.
Anonymous User
Mini Double Room
Stayed in Jul 2026
Business traveller
10 reviews
8.0/10
Very good
Posted on Aug 29, 2026
Shampoo and Soap are good. Bathroom was nice especially the shower. Very little option for Breakfast. Near Train Station.
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Special Queen Room
Stayed in Mar 2026
Other
4 reviews
10/10
Outstanding
Posted on Apr 9, 2026
24-hour parking is a plus, and breakfast is convenient.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and appreciation! We are delighted that you had a wonderful time. Your praise is a great encouragement to the hotel and a driving force for our improvement. We will continue to be enthusiastic and dedicated to making every guest feel at home. We eagerly look forward to your next visit! Welcome back! Wishing you a happy life.
Jay-zwj
Mini Double Room
Stayed in Dec 2025
Other
31 reviews
10/10
Outstanding
Posted on Mar 4, 2026
Had a very pleasant stay, the room was spotless. Looking forward to my next visit.
Original textTranslated by Google
Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快
ALI MUHAMMAD HUZAIFA
Mini Double Room
Stayed in Jul 2025
Business traveller
8 reviews
6.5/10
Posted on Aug 23, 2025
It’s was Good experience but location is really far away from main area’s
Response from Property: Dear guest, Hello! Thank you very much for your stay and your compliments! We are delighted to have enjoyed your visit. Your appreciation is a great encouragement to the hotel and a driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to seeing you again! We welcome you back to experience our stay and wish you a happy life.
Guest User
Mini Double Room
Stayed in Sep 2025
Business traveller
5 reviews
6.0/10
Posted on Nov 9, 2025
I stayed 2 times here a year before this place was good but now they have rude staffs at the front desk and even if we ask water in the front desk they are telling you have 2 bottles at the room you can go there and drink and, rooms are not clear as like before.. a okie ish hotel to stay for the price
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Special Queen Room
Stayed in Sep 2025
Solo traveller
6 reviews
10/10
Outstanding
Posted on Oct 29, 2025
The location is great. The environment is nice. Really liked it
Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快
Brett Kho
Special Queen Room
Stayed in Aug 2024
Business traveller
122 reviews
4.5/10
Posted on Sep 19, 2024
One of the filthiest hotels I have ever stayed in Shenzhen. The rooms are not like the pictures at all and fully stained walls and bedding. Worst, the stench of cigarette smoke immediately upon entering the room, is overbearing, it was necessary to keep the door open nearly the entire time. and this is with signs everywhere banning smoking. Why don't you punish the sleazy men who smoke constantly in your rooms? You could make a lot of money from that, and your rooms would not be filthy.
Response from Property: Dear guest: Hello! Thank you very much for your stay and praise! I am very happy to bring you a wonderful time. Your praise has given the hotel great encouragement and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home. We look forward to your visit again! Welcome to come back and experience again, and wish you a happy life
Naante Nasike
Special Queen Room
Stayed in Sep 2025
Solo traveller
22 reviews
10/10
Outstanding
Posted on Jan 13, 2026
Great customer service
Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快
BIMLESH DEVI
Mini Double Room
Stayed in Feb 2025
Business traveller
6 reviews
10/10
Outstanding
Posted on Mar 11, 2025
All perfect
Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快
Guest User
Mini Double Room
Stayed in Mar 2025
Solo traveller
32 reviews
10/10
Outstanding
Posted on Apr 13, 2025
Very good
Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快
pelipour groups & Tourism Inc.
Special Queen Room
Stayed in Mar 2025
Family
12 reviews
10/10
Outstanding
Posted on Apr 26, 2025
Clean
Response from Property: 尊敬的賓客: 您好! 非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞, 也是我們進步的動力, 我們會繼續保持熱忱, 致力讓每一位賓客享有賓至如歸的入住感受, 熱切期待您的再次光臨! 歡迎您再回來體驗, 祝生活愉快
Enkhchimeg Namsraijav
Special Queen Room
Stayed in Mar 2024
Couple
3 reviews
9.0/10
Great
Posted on Apr 12, 2024
Comfortable place
Response from Property: 尊敬的賓客,感謝您對酒店的點評!對於您在酒店入住期間的經歷,我們深表遺憾。您的寶貴意見對我們非常重要,我們會將意見告知相關部門以提高服務質量。若您下次至此,希望能再次預訂本酒店,給我們一個機會致歉。期待再次光臨!
Guest User
Special Queen Room
Stayed in Feb 2026
Business traveller
13 reviews
10/10
Outstanding
Posted on Mar 26, 2026
The room was clean and well-equipped, offering great value for money. The bed was comfortable, not too soft, just right for me! There's a shopping mall not too far away, and plenty of food options nearby! A great choice.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and appreciation! We are delighted that you had a wonderful time. Your praise is a great encouragement to the hotel and a driving force for our improvement. We will continue to be enthusiastic and dedicated to making every guest feel at home. We eagerly look forward to your next visit! Welcome back! Wishing you a happy life.
Guest User
Mini Double Room
Stayed in Feb 2026
Solo traveller
17 reviews
8.0/10
Very good
Posted on Mar 22, 2026
The front desk service was excellent, breakfast was included, the air conditioning was adequate, the cleanliness was normal, the soundproofing was decent, and it's very close to Huafa Ice and Snow World. There are also many late-night food options downstairs. I would definitely book again next time.
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and appreciation! We are delighted that you had a wonderful time. Your praise is a great encouragement to the hotel and a driving force for our improvement. We will continue to be enthusiastic and dedicated to making every guest feel at home. We eagerly look forward to your next visit! Welcome back! Wishing you a happy life.