Xiayatu Hotel (Shenzhen Pingshan Kengzi Branch) Guest Reviews
4.7/5
Outstanding
539 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.7
Service4.8
Cleanliness4.7
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All reviews(539)
Positive reviews(524)
Reviews with photos/video(97)
Friendly front desk staff(72)
Classy environment(36)
Perfect for business trips(16)
Easy to get around(16)
Convenient parking(8)
Average sound insulation(7)
Stayed multiple times(2)
Many dining options(2)
Negative reviews(15)
Guest User
Special Queen Room
Stayed in May 2024
Business travellers
1 review
4.7/5
Amazing
Posted on Jul 10, 2024
Overall, great and comfortable hotel for non Chinese speaking foreigners. Friendly hotel staff. Nice stay. Amenities can improve further with Dryer, has washing machine.
Response from Property: 尊敬的賓客:您好!感謝您對 酒店的信賴!更感謝您的不吝誇獎與強烈推薦!真是愛在 , 難以離開,希亞途是您在 坑梓最美、最温暖的家,您也記得有時間常回家看看喲!我們這邊臨近的景點有1.馬巒山郊野公園;2.坪山客家村;3.大萬世居;4.聚龍山濕地公園;5.大山陂主題公園;6.金龜村;7.燕子嶺生態公園;8.坪山美術館;9.東江縱隊紀念館;10.坪山新區中心公園;11.坪山新區圖書館;12.深圳坪山小童公園,閑暇之餘可以看看山川看看風景哦!祝:安好!
RLSW
Special Queen Room
Stayed in Nov 2023
Solo travellers
31 review
4.5/5
Great
Posted on Jan 2, 2024
The reception staffs are very friendly, the location is very good as there are a lot of good food downstairs, the aircon thermal heater is not working, I hope that it can improved, overall I would say given the price that I paid, it’s very valuable for money, good choice.
Response from Property: Dear guest, thank you very much for choosing Xiatu hotel, our aim is to provide consistent high quality service for every guest, your feedback problem we master immediately rectification, thank you for your feedback, look forward to your next visit, I wish you a happy life.
Deutschkraft
Special Queen Room
Stayed in Nov 2024
Solo travellers
4 review
5.0/5
Outstanding
Posted on Jan 16, 2025
Amazing place
Response from Property: 尊敬的賓客,非常感謝您對我們酒店的好評,我們會再接再厲不辜負您的好評。再次感謝您對酒店的肯定,期待再次光臨,祝旅途愉快!
Guest User
Elegant Charm Executive Family Room
Stayed in Apr 2023
Business travellers
4 review
5.0/5
Outstanding
Posted on Aug 5, 2023
Very good hotel
Response from Property: 尊敬的客人,非常感謝您選擇 希亞途酒店,我們的宗旨是為每一個客人提供始終如一的高品質服務。相信在您的建議和支持下,我們將不斷提升衞生和服務質量,確保您每一次的旅行與入住都是難忘的經歷和體驗,真誠期待您再次光臨!
I arrived at around five in the morning yesterday. There were only two double beds left. I came to this hotel late at night. The guy at the front desk was very enthusiastic to help me check in. The overall feeling was good. The facilities were quite new and the sanitation was also very clean. I didn't find any dirty places. At night, I am used to watching TV and sleeping, and I don't know how to adjust it. I called the front desk and the guy came up quickly to help me solve it. Overall, the hotel is very cost-effective and the price is right. I can also experience these services. The front desk is more enthusiastic than the front desk of the previous hotel I stayed in. I have nothing to say. I must give a big thumbs up to the guy at the front desk and the hotel!
Original TextTranslated by Google
Response from Property: Thank you for your recognition and support of our store. Night Shift Brother welcomes you to visit next time!
Guest User
Special Queen Room
Stayed in Mar 2024
Business travellers
6 review
5.0/5
Outstanding
Posted on Apr 29, 2024
I come to this hotel every month. The front desk clerk arranges everything clearly every time. There is free mineral water in the room, free parking space downstairs, and it is very convenient nearby.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your good comments on our hotel. We will continue to work hard to live up to your praise. Thank you again for your affirmation of the hotel. I look forward to visiting you again. I wish you a pleasant journey! The nearby attractions here are 1. Maluanshan Country Park; 2. Pingshan Hakka Village; 3. Dawanshiju; 4. Julongshan Wetland Park; 5. Dashanpi Theme Park; 6. Jingui Village; 7. Yanziling Ecological Park; 8. Pingshan Art Museum; 9. Dongjiang Column Memorial Hall; 10. Pingshan New District Central Park; 11. Pingshan New District Library; 12. Shenzhen Pingshan Children's Park. You can see the mountains and rivers and the scenery in your spare time! Wish you well
Anonymous User
Elegant Double Bed Room (hotel Provides Self-service Laundry)
Stayed in Jun 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jul 15, 2023
The room has no peculiar smell, it is very clean and tidy, I am quite satisfied with it overall, the price/performance ratio is good, and the service of the front desk guy is good!
Original TextTranslated by Google
Response from Property: Dear, thank you very much for taking the time to share your stay experience in your busy schedule. It is our honor to solve your problem to the best of our ability. We look forward to your visit to our store next time!
Guest User
Special Queen Room
Stayed in Dec 2023
Other
79 review
5.0/5
Outstanding
Posted on Feb 22, 2024
The room is clean and hygienic, recommended to stay
The room is clean and hygienic, recommended to stay
The room is clean and hygienic, recommended to stay
The room is clean and hygienic, recommended to stay
The room is clean and hygienic, recommended to stay
Original TextTranslated by Google
Response from Property: Xiaoxi makes you feel at home wherever you go, and you can feel the warmth! We will continue to work hard to continuously improve our services, and we strive to provide the best services. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey!
Guest User
Elegant Double Bed Room (hotel Provides Self-service Laundry)
Stayed in Jun 2023
Solo travellers
8 review
5.0/5
Outstanding
Posted on Jul 14, 2023
The price-performance ratio is relatively high, and it is very nice, very good, the same as the picture, satisfied. The front desk lady is beautiful and has a very good service attitude. The environment is particularly good. Now, for me, who is more picky, I think this store is very good.
Original TextTranslated by Google
Response from Property: Dear, thank you very much for taking the time to share your stay experience in your busy schedule. It is our honor to solve your problem to the best of our ability. We look forward to your visit to our store next time!
The hotel's service is very friendly, the room is very clean, and the sound insulation is good. I came here to take the exam and review at night without being affected.
Original TextTranslated by Google
Response from Property: Xiaoxi makes you feel at home wherever you go, and you can feel the warmth! We will continue to work hard to continuously improve our services, and we strive to provide the best services. Thank you again for your affirmation of the hotel, and look forward to visiting again. I wish you a pleasant journey!
Guest User
Elegant Double Bed Room (hotel Provides Self-service Laundry)
Stayed in May 2023
Other
1 review
5.0/5
Outstanding
Posted on Jun 7, 2023
The hotel is clean, the bed is comfortable, and the front desk service is good
Original TextTranslated by Google
Response from Property: Dear customer, thank you very much for your five-star review of our hotel. We strive to create a comfortable and warm stay experience for every guest. Welcome to visit us again.
Pulageyenacitutiemuer
Special Queen Room
Stayed in Oct 2023
Business travellers
60 review
5.0/5
Outstanding
Posted on Nov 8, 2023
The service staff is very attentive. The room is quite big. All aspects are good. But it takes a long time to get hot water. I really hope the hotel can change this.
Original TextTranslated by Google
Response from Property: It's great that you are satisfied! If you have any good suggestions for us, you can contact our housekeeper at any time! We are looking forward to your valuable suggestions. We also look forward to your visit again! I wish you a pleasant journey and a happy life!
Anonymous User
Elegant Double Bed Room (hotel Provides Self-service Laundry)
Stayed in Jun 2023
Travel with friends
2 review
5.0/5
Outstanding
Posted on Jul 16, 2023
Very good. The room is clean and tidy
Original TextTranslated by Google
Response from Property: Dear, thank you very much for taking the time to share your stay experience in your busy schedule. It is our honor to solve your problem to the best of our ability. We look forward to your visit to our store next time!
Guest User
Elegant Double Bed Room (hotel Provides Self-service Laundry)
Stayed in Feb 2023
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 26, 2023
The hotel front desk service attitude is very good, the room is nice, and it is convenient to travel. It deserves five-star praise
Original TextTranslated by Google
Response from Property: Dear guests, thank you very much for choosing Xiyatu Hotel. Our aim is to provide every guest with consistent high-quality services. Your satisfaction is the motivation of our hotel staff. Thank you for your support and welcome home next time.
Anonymous User
Special Queen Room
Stayed in Aug 2023
Solo travellers
27 review
3.5/5
Posted on Sep 17, 2023
I didn’t take a picture, but it was generally as mild as the picture. The smell of smoke was very strong. I am quite sensitive to smells, especially the smell of smoke in the toilet. The floor is old and creaks when you wake up. The soundproofing effect of the hotel is not very good. There is an umbrella rental service at the front desk. It is very convenient to eat around. The service attitude at the front desk is quite good. I like it.
Original TextTranslated by Google
Response from Property: Qinqin’s valuable suggestions are very precious to us. It may have rained recently and the windows have not been opened, resulting in poor air circulation. We will actively improve the shortcomings and look forward to Qinqin’s visit again! I wish you a happy journey and a happy life!