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Location8.0
Amenities8.0
Service8.3
Cleanliness8.2
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Guest User
Standard Double Bed Room (Fresh Air System + Self-Service Laundry In Hotel Public Area)
Stayed in Apr 2026
Couple
1 reviews
10/10
Outstanding
Posted on May 10, 2026
The service was warm and polite, check-in was fast, and the room was cozy and comfortable. The internet speed was great, and there was plenty of hot water. Definitely worth a five-star review!
Original textTranslated by Google
Response from Property: 尊敬的賓客,您的五星好評如同温暖的陽光,照亮了我們的服務之路,期待再次為您帶來愉悦的體驗。
Guest User
Standard Double Bed Room (Fresh Air System + Self-Service Laundry In Hotel Public Area)
Stayed in Apr 2026
Other
2 reviews
10/10
Outstanding
Posted on May 7, 2026
The room had no strange odors and was very clean. The facilities were excellent, with reliable hot water and stable Wi-Fi. The staff were warm and polite, and the price was great. Highly recommended!
Original textTranslated by Google
Response from Property: 您好!尊敬的貴賓,非常感謝您百忙中對我們酒店的好評,我們會再接再厲不辜負您的點評。再次感謝您對酒店的肯定,期待再次光臨,祝您生活愉快!
Guest User
Superior Double Bed Room (Fresh Air System + Hotel Provides Self-Service Laundry)
Stayed in Apr 2026
Family
2 reviews
10/10
Outstanding
Posted on May 6, 2026
The hotel room was very clean, and the front desk service was excellent. Downstairs was super convenient, with a whole street full of snacks – amazing! The room even had free bottled water. The price was also very reasonable. Overall, it was a great stay!
Original textTranslated by Google
Response from Property: 親愛的客人,非常感謝您給予我們五星好評!您的滿意與信任是我們酒店最大的追求。感謝您在入住期間對我們的支持和鼓勵,我們會繼續努力,為您提供更加優質的服務和舒適的住宿體驗。
Guest User
Standard Double Bed Room (Fresh Air System + Self-Service Laundry In Hotel Public Area)
Stayed in Apr 2026
Booked for others
20 reviews
10/10
Outstanding
Posted on May 3, 2026
Spotlessly clean, quiet environment, smooth check-in, and well-equipped facilities. Had a great experience, definitely coming back again!
Original textTranslated by Google
Response from Property: Hello! Dear valued guest, thank you so much for taking the time to give us your positive feedback. We will continue to strive for excellence and live up to your expectations. Thank you again for your recognition of our hotel, and we look forward to your next visit. We wish you a pleasant stay!
🐢 zaizhe💈
Standard Double Bed Room (Fresh Air System + Self-Service Laundry In Hotel Public Area)
Stayed in Mar 2026
Family
1 reviews
10/10
Outstanding
Posted on May 1, 2026
The room is elegant and clean. The new Chinese style is quiet and comfortable, and the facilities are complete. It was a great stay.
Original textTranslated by Google
Response from Property: 您好!尊敬的貴賓,非常感謝您百忙中對我們酒店的好評,我們會再接再厲不辜負您的點評。再次感謝您對酒店的肯定,期待再次光臨,祝您生活愉快!
Guest User
Standard Double Bed Room (Fresh Air System + Self-Service Laundry In Hotel Public Area)
Stayed in Mar 2026
Other
25 reviews
10/10
Outstanding
Posted on Apr 23, 2026
Impeccably clean with great attention to detail, fully equipped facilities, and incredibly friendly staff. Highly recommended!
Original textTranslated by Google
Response from Property: Dear Guest, we are honored to receive your five-star review. Your affirmation gives us even more confidence and motivation to improve our service quality and provide you with an even better hotel experience. Thank you again for your support and appreciation. If you have any suggestions or comments, please feel free to contact us, and we will do our best to resolve them for you.
Guest User
Standard Double Bed Room (Fresh Air System + Self-Service Laundry In Hotel Public Area)
Stayed in Feb 2026
Business traveller
1 reviews
10/10
Outstanding
Posted on Apr 16, 2026
What truly impressed me about my stay at the Leigaden Hotel was the incredibly attentive service. From the moment I walked in, the front desk staff was warm and polite, checking me in quickly and efficiently, and even proactively pointing out important details, which made me feel very welcome. Any requests I had throughout my stay were promptly addressed with a gentle and patient demeanor.
The room itself was clean, tidy, and cozy, with soft, comfortable bedding that ensured a good night's sleep. The housekeeping staff was thorough and meticulous, cleaning the room perfectly every day, showcasing their attention to detail. The hotel's overall environment was quiet and elegant, and its convenient location combined with great value for money made it an excellent choice.
Both the service attitude and the living experience were outstanding, truly making me feel at home. I will definitely choose to stay here again next time I'm in need of accommodation.
Original textTranslated by Google
6/10
Response from Property: Hello! Dear valued guest, thank you so much for taking the time to give us your positive feedback. We will continue to strive for excellence and live up to your expectations. Thank you again for your recognition of our hotel, and we look forward to your next visit. We wish you a pleasant stay!
Guest User
Standard Double Bed Room (Fresh Air System + Self-Service Laundry In Hotel Public Area)
Stayed in Feb 2026
Travelling with friends
1 reviews
1.5/10
Posted on Mar 24, 2026
This stay was absolutely terrible, avoid at all costs!!!
The room was incredibly small, making movement cramped and oppressive. The bathroom was equally tiny, and there was no separate wet and dry area, so shower water splashed everywhere, leaving the floor constantly wet.
The shower water pressure was ridiculously strong, the force of the water hitting my body was painful and uncomfortable; showering was pure torture. There wasn't even a hook to hang clothes in the bathroom, leaving nowhere to put my change of clothes, which was extremely inconvenient.
The air conditioning buttons were highly unresponsive; I had to press them forever just to get a reaction, making it incredibly difficult to turn on the AC or adjust the temperature.
On top of that, the soundproofing was abysmal. I could clearly hear conversations in the hallway, doors closing, and footsteps all night, leading to constant noise disturbance and making it impossible to get any decent rest.
The hotel is in a remote and rather sketchy area. The living experience was utterly dreadful, offering extremely poor value for money. I won't be returning, nor do I recommend anyone else stay here and make the same mistake.
Original textTranslated by Google
Response from Property: We are truly sorry that your stay was so unpleasant! We understand every detail you mentioned. The cramped room, inconvenient showering, difficult-to-use air conditioning, and poor soundproofing severely impacted your experience, which is a direct result of our shortcomings. We have already shared your feedback with the operations and engineering departments and will immediately implement specific improvements to address issues such as shower water pressure, air conditioning buttons, and soundproofing. We will also reassess the room layout and bathroom design, and strengthen security management in the surrounding area. If you would like to give us a chance to make amends, please feel free to contact us at any time to discuss the specific details. Thank you again for your honest feedback; we will definitely strive to improve and prevent more guests from experiencing the same problems.
Casarole
Multi-level Room
Stayed in Feb 2026
Family
6 reviews
10/10
Outstanding
Posted on Mar 30, 2026
The location was great! The staff were super friendly and helpful, which is really reassuring to me. Only thing is you have to refresh your card daily in order to enter your room. You also have to request for room cleaning daily otherwise the default is no cleaning. Lastly, they only cleaned the bottom floor which I don’t mind but I thought it was a bit funny to note😂
Response from Property: 感謝您的好評!很高興位置和服務讓您住得安心又舒心~ 房卡和清潔預約是出於安全與環保考慮,給您帶來小不便還請多多包涵。針對客房清潔細節,我們會及時優化提升,期待您的再次光臨。
Guest User
Superior Hotel Room (2 Beds)
Stayed in Jan 2026
Family
3 reviews
1.0/10
Posted on Mar 11, 2026
This was an absolutely abysmal experience, so bad that even five 'very's aren't enough to describe it. This is a genuine review, hoping to warn others not to make the same mistake. I stayed here with my family during our vacation. Let's start with the room – it was incredibly small, even the family room was tiny. The website advertised bottled water, but upon arrival, we were told we'd only get one bottle per person. Then, after arriving at the check-in time, the front desk said our room wasn't ready and made us wait over an hour. During this time, the front desk staff did nothing to actively resolve the issue. Instead, they were incredibly rude, yelling at us and even saying things like, 'If you don't want to stay here, you can go find another hotel right now.' All these actions made the experience absolutely terrible. On top of that, there's a sign on the elevator outside the hotel that says if the elevator gets stuck, just press the button again from the outside, which makes me question its safety. In short, for anyone looking to book a hotel, please read this. I'm sharing this to help more people avoid this place.
Original textTranslated by Google
Response from Property: We are truly sorry that you and your family had such a poor experience during your trip; this was a serious oversight on our part! We have thoroughly rectified and implemented solutions to address issues such as room size, insufficient water supply, check-in wait times, front desk service, and elevator safety, strictly standardizing service procedures and hardware safety. Thank you very much for your honest feedback, which helped us identify the problem in time. We will take concrete actions to improve our service quality. We apologize again to you and your family and hope to have the opportunity to make amends!
Xiaohandeshimianye
Standard Double Bed Room (Fresh Air System + Self-Service Laundry In Hotel Public Area)
Stayed in Feb 2026
Business traveller
26 reviews
10/10
Outstanding
Posted on Mar 30, 2026
Great location, excellent service, clean rooms, and really good value for money.
Original textTranslated by Google
Response from Property: 您好!尊敬的貴賓,非常感謝您百忙中對我們酒店的好評,我們會再接再厲不辜負您的點評。再次感謝您對酒店的肯定,期待再次光臨,祝您生活愉快!
Guest User
Superior Hotel Room (2 Beds)
Stayed in Dec 2025
Family
7 reviews
10/10
Outstanding
Posted on Mar 21, 2026
The soundproofing is really poor; I could hear the person next door watching videos. The room is tiny, and there's a foot massage parlor right outside. The lady at the front desk was very helpful though! The room was too small to even put my luggage down.
Original textTranslated by Google
Response from Property: Dear Guest, thank you so much for choosing us and taking the time to leave a review. We sincerely apologize for any inconvenience caused by the room's soundproofing, size, and surrounding environment. We have carefully noted your feedback and will promptly make improvements. We also appreciate your recognition of our front desk staff. We will continue to strive to improve our service and accommodation quality, and we look forward to your next visit. We wish you a pleasant stay!
Guest User
Standard Double Bed Room (Fresh Air System + Self-Service Laundry In Hotel Public Area)
Stayed in Dec 2025
Travelling with friends
1 reviews
9.7/10
Amazing
Posted on Jan 22, 2026
My stay here was quite good. The hotel's location is excellent, within walking distance to the subway and shopping areas, making getting around super convenient. The room was cleaned thoroughly every day, the bedding was soft and comfortable, and all the essential facilities were complete and functional. The front desk staff were very friendly and enthusiastic, and check-in and check-out were super fast. Apart from the average soundproofing, everything else was really good and it was very budget-friendly.
Original textTranslated by Google
Response from Property: Dear Guest, we are honored to receive your five-star review. Your affirmation gives us even more confidence and motivation to improve our service quality and provide you with an even better hotel experience. Thank you again for your support and appreciation. Regarding the soundproofing issue you mentioned, please let us know in advance during your next stay so we can arrange a quieter room for you. Your valuable feedback is very important to us, and we will pass it on to the relevant departments to improve our service quality. We wish you a pleasant stay!
Xiaoyuailvxingna
Superior Hotel Room (2 Beds)
Stayed in Dec 2025
Travelling with friends
6 reviews
10/10
Outstanding
Posted on Jan 16, 2026
Seriously, you guys! This hotel completely stole my heart! The front desk staff, especially the lady, was incredibly friendly and helpful, answering all my questions so patiently. It’s just a 7-8 minute walk to the subway station, making it super convenient to get anywhere. Downstairs, there's a snack street with tons of hidden culinary gems – I couldn't stop myself from slurping noodles and devouring skewers! The room decor is super stylish, and even the bathroom has a smart toilet. It was such a comfortable stay. I'll definitely choose this place again next time!
Original textTranslated by Google
6/9
Response from Property: Dear Guest, thank you so much for your five-star review! Your satisfaction and trust are our greatest pursuit. Thank you for your support and encouragement during your stay. We will continue to strive to provide you with even better service and a more comfortable stay.
Y0-00
Superior Double Bed Room (Fresh Air System + Hotel Provides Self-Service Laundry)
Stayed in Dec 2025
Couple
2 reviews
10/10
Outstanding
Posted on Jan 14, 2026
I have to give a huge thumbs up to my stay this time! I was initially worried that a hotel at such an affordable price wouldn't be great, but it truly exceeded my expectations. The lady at the front desk spoke very softly. When I booked, I called ahead to request a room of this type with a window. They said they'd try their best to accommodate, and on check-in day, they indeed arranged a room with a window for me. It was incredibly comfortable. The room was so well-equipped, I really didn't expect to find a hotel like this at this price in Futian. Touchscreen light switches! The room even had a tea set with small mugs, which was just delightful. The owner really has excellent taste! The tea selection was great, and the room design was beautiful. The hotel service was absolutely top-notch. The staff mentioned there wasn't a restaurant, so no meal service, and at first, I thought I'd have to find food myself. But the front desk lady enthusiastically recommended some great restaurants and local snacks nearby. Following her suggestion, I went to a hot pot place, and the food was absolutely fantastic, really great! Next time I'm in Futian, I'll definitely stay here again!
Original textTranslated by Google
Response from Property: Dear Guest, Thank you for your stay and appreciation! We are delighted that you had a wonderful time. Your praise is a great encouragement to the hotel and a driving force for our improvement. We will continue to be enthusiastic and dedicated to making every guest feel at home. We eagerly look forward to your next visit! Welcome back! Have a wonderful day!