Qingyu Garden Hotel (Haiya Fun City Tongle South Subway Station Branch) Guest Reviews
4.6/5
Very Good
1022 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.6
Service4.6
Cleanliness4.6
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All reviews(1022)
Positive reviews(992)
Reviews with photos/video(335)
Classy environment(96)
Friendly front desk staff(94)
Quiet & comfortable(67)
Easy to get around(57)
Convenient parking(44)
Close to metro(35)
Delicious breakfast(32)
Stayed multiple times(8)
Negative reviews(30)
Guest User
Quality Queen Bed Room
Stayed in Apr 2024
Couples
1 review
3.2/5
Posted on Apr 9, 2024
the room is good, provide free movie and includong 3 meals, value for money.
Response from Property: Dear family: Hello! ❤️Life is getting sweeter and cuter little by little, and Xiaoqing is getting better with your arrival in January❤️The nearest hotel is Heng Pearl International Financial Center, a commercial food and drink street, which is only a 10-minute walk away, and Haiya Colorful City, a shopping mall with complete food and drink, which is about a 15-minute walk away₍ᐢ •͈ ༝ •͈ ᐢ₎♡We will definitely work hard to do better~Looking forward to seeing you again!
Anonymous User
Garden View Balcony Twin Bed Room
Stayed in Aug 2024
Business travellers
13 review
4.2/5
Very Good
Posted on Aug 10, 2024
Hotel is quite isolated, not much food choices around, have to walk to XingAn metro station for food.
Near to Tongle South metro, Room with balcony is great
Response from Property: 親愛滴客官您好,非常感謝您對酒店的支持,沒有得到您全5分好評,我們心裏還是有點點的失落,可能是酒店還有做的不到位的地方,希望客官您下次的到來能給我們指出我們的不足,我們會努力做到更好,我們用心服務讓到店的每位客官都能感受到家一般的温暖,希望我們的服務能給您帶來更多的驚喜和感動,期待您下次到來!
CharlesErik
Qingyu 2 Double Bed Movie Room(100-Inch Hd Projection + Tencent VIP Cinema Membership)
Stayed in Nov 2024
Other
15 review
5.0/5
Outstanding
Posted on Nov 27, 2024
Room is clean. Free breakfast. Friendly front desk.
Guest User
Quality Queen Bed Room
Stayed in Nov 2024
Business travellers
2 review
3.5/5
Posted on Nov 26, 2024
not really convenient location, service is good
Joseph
Superior Twin Bed Room
Stayed in Nov 2023
Travel with friends
14 review
4.2/5
Very Good
Posted on Dec 5, 2023
Nice and clean.
Convenient location.
Will come back again.
Response from Property: 【Line 12 Tongle South C Exit 5 minutes walk to the hotel~】Thank you for your comments, the hotel advocates attentive service, we are carefully discovering opportunities to provide you with services, to provide you with a more satisfactory and comfortable rest environment. Your satisfaction is our greatest pursuit, thanks to your love and support, "hygiene and clean, warm service" is the most important work of our team, may our intimate service make you feel the warmth of home, look forward to seeing you again, I wish you all the best!
FireddyChow
Quality Queen Bed Room
Stayed in Nov 2023
Business travellers
2 review
5.0/5
Outstanding
Posted on Dec 9, 2023
good environment
very safe
Response from Property: 【Line 12 Tongle South C Exit 5 minutes walk to the hotel~】Thank you for your comments, the hotel advocates attentive service, we are carefully discovering opportunities to provide you with services, to provide you with a more satisfactory and comfortable rest environment. Your satisfaction is our greatest pursuit, thanks to your love and support, "hygiene and clean, warm service" is the most important work of our team, may our intimate service make you feel the warmth of home, look forward to seeing you again, I wish you all the best!
SIEW WEI
Garden View Balcony Twin Bed Room
Stayed in Mar 2024
Family
9 review
3.2/5
Posted on Mar 27, 2024
normal
Response from Property: Dear family: Thank you for choosing Xiaoqing in many hotels, unfortunately we did not bring you a perfect stay experience, we are really guilty. As a service industry, we always implement the importance of service to see the experience you share with us, thank you very much for your willingness to take the time to give us suggestions and feedback, for the beginning of the stay can not bring you a good experience, Xiaoqing on behalf of all colleagues in the hotel to express our deep apologies, but also look forward to your continued attention to us, witness the growth of Xiaoqing, so that we will have the opportunity to serve you in the future! sincerely welcome you to visit again! I wish you a smooth work and a happy life!
Guest User
Deluxe Balcony King Bed Room
Stayed in Nov 2024
Business travellers
4 review
1.0/5
Posted on Nov 29, 2024
How did you rate it on Ctrip? The room was poorly soundproofed and the sheets were torn. What's more exaggerated is that when I went to breakfast at 8 o'clock, I was only given one poached egg. When I tried to cook noodles, they said they were sold out. When I changed it to noodles, there were a few slices of lean meat at the bottom of the bowl, and they said they were sold out. When I finished cooking, they took out the meat again. It's really a fighter among garbage.
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Qiangzhe
Quality Queen Bed Room
Stayed in Nov 2024
Business travellers
29 review
5.0/5
Outstanding
Posted on Nov 28, 2024
The location of the hotel is hard to find, but the room is clean, the facilities are complete, and it's a few minutes' walk to the subway station. It's suitable for business trips and family trips, and the service is okay!
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Guest User
Quality Queen Bed Room
Stayed in Oct 2024
Family
11 review
3.7/5
Posted on Nov 2, 2024
The front desk said to add $10 to upgrade, but because of payment problems can not upgrade the overall room is clean, but the lobby is really big soaked in smoke smell the room is considered clean
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ALINA0519
Garden View Balcony King Bed Room
Stayed in Sep 2024
Travel with friends
11 review
5.0/5
Outstanding
Posted on Oct 4, 2024
I chose a room with a balcony. The refrigerator made a tractor noise in the middle of the night, and it was quiet after unplugging the power. The front desk gave the wrong room card key to another guest, but fortunately the other guest was a girl, so no big problem happened. It was a false alarm. The front desk apologized and sent 2 breakfasts.
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Response from Property: Dear guests: Hello! Thank you very much for your favor and love for our hotel! The pace of progress will never stop. For your trust, we will be more persistent. Qingyu Garden Hotel will always stand in this city, waiting for your arrival! See you there or not! Wish you always smile
Guest User
Superior Twin Bed Room
Stayed in Sep 2024
Family
7 review
4.0/5
Very Good
Posted on Oct 19, 2024
The location is convenient, I like the terrace, and the environment is beautiful. Although the transportation is a bit inconvenient, it is close to the Science and Technology Museum. and Daqianli Shopping Mall. I will choose this hotel again next time.
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Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings next time you come. We will work hard to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. I look forward to your next visit!
Anonymous User
Superior Twin Bed Room
Stayed in Sep 2024
Family
31 review
4.2/5
Very Good
Posted on Sep 16, 2024
The service attitude of the hotel staff is very good, which is commendable.
Breakfast time is from 7:30 to 9:30. When I went to eat at 9:00, the food was already empty. I asked the restaurant waiter if they would replenish it. She said that I had to come early to eat. I didn’t know if it would be replenished. If there was replenishment, I would bring it out. come out. If you arrive later than 9 a.m., please just order breakfast.
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Response from Property: Dear guest, thank you very much for taking the time to share your experience at the hotel. We are sorry for the problems you encountered during your stay. We have also communicated with the relevant departments to thoroughly investigate the matter. The hotel will conduct retraining and ensure that similar issues do not occur again. We will continue to work hard to improve every detail and look forward to your next visit
Guest User
Superior Twin Bed Room
Stayed in Sep 2024
Couples
5 review
2.5/5
Posted on Sep 15, 2024
The appearance is very shabby, not like a four-star hotel at all. The balcony door cannot be locked. After contacting the staff, it took an hour to change rooms. The efficiency is super slow! As a result, the balcony door of the changed room still couldn't be locked. In the end, I was too tired and decided to give up. 
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Response from Property: Please accept our sincerest greetings from Qingyu Garden Hotel. We are deeply sorry for the situation you encountered during your stay. The hotel attaches great importance to the issues you mentioned. We have reported your comments to the relevant departments and will follow up the investigation and coordination to find out the deficiencies and make improvements. We sincerely invite you to visit us again!
lily11666
Quality Queen Bed Room
Stayed in Aug 2024
Couples
17 review
3.7/5
Posted on Aug 6, 2024
The hotel is very close to the subway station. It only takes a few minutes to get there, but if you want to find food, you have to walk a long distance. In addition, the bed in the hotel is very comfortable, soft and smooth, and the daylight penetrates into the room and feels very comfortable. Comfortable
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Response from Property: Dear guest, thank you very much for your support to the hotel. We are still a little disappointed that we did not receive your full 5-point praise. It may be that the hotel still has some shortcomings. I hope that you can point out our shortcomings next time you come. We will work hard to do better. We serve with our heart so that every guest who comes to the store can feel the warmth of home. I hope that our service can bring you more surprises and touches. Looking forward to your next visit!