Huawei Tian'an Yungu Apartment (Shenzhen Xuexiang Subway Station)

Huawei Tian'an Yungu Apartment (Shenzhen Xuexiang Subway Station) Reviews

Huawei Tian'an Yungu Apartment (Shenzhen Xuexiang Subway Station)

40F, Building 4, Phase 6, Kaisa City Plaza, Zhonghao 1st Road, Longgang District, Shenzhen, Guangdong, ChinaView Hotel Details
Huawei Tian'an Yungu Apartment (Shenzhen Xuexiang Subway Station)
Huawei Tian'an Yungu Apartment (Shenzhen Xuexiang Subway Station)Huawei Tian'an Yungu Apartment (Shenzhen Xuexiang Subway Station)Huawei Tian'an Yungu Apartment (Shenzhen Xuexiang Subway Station)
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Huawei Tian'an Yungu Apartment (Shenzhen Xuexiang Subway Station) Guest Reviews

4.2/5
417 review
Verified reviews
Location4.3
Amenities4.1
Service4.2
Cleanliness4.2
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All reviews(417)
Positive reviews(403)
Reviews with photos/video(148)
Easy to get around(39)
Classy environment(28)
Close to metro(23)
Quiet & comfortable(19)
Many amenities(15)
Friendly front desk staff(14)
Perfect for business trips(13)
Loved the view(8)
Negative reviews(14)
Guest User
Creativity Space Double Bed Room (Washing Machine+Fridge+Kitchen)
Stayed in Aug 2024
Business travellers
3 review
4.0/5
Very Good
Posted on Sep 14, 2024
Large room. There’s a small working space with a door inside room. That’s very helpful with a desk. Bed room is a little small but cozy. Cleaning is not detailed. I ask everyday but the cleaner just gave me water and empty trashes. Location is a residential area far from downtown but near the hotel , many restaurants and shops. Washing machine is very helpful.
Response from Property: Thank you for your comments and affirmation. We will continue to work hard to make every guest have a comfortable, pure, romantic, pleasant and wonderful stay experience.
Mohamed Mab
Executive Loft Suite - 2-Room (1 living room, fridge)
Stayed in Oct 2024
Business travellers
5 review
4.0/5
Very Good
Posted on Oct 20, 2024
Is good and clean , helpful reception , it is not a hotel , so do not expect more But they are always fast reply
Response from Property: Dear, thank you very much for your praise. With your praise, we will strive for excellence. It is our original dream to always be favored by you. Only by keeping our original aspiration in mind can we achieve our goals. Therefore, we dare not slack off at all. We sincerely hope that you will have a pleasant stay every time!
GraceDiane
Creativity Space Double Bed Room (Washing Machine+Fridge+Kitchen)
Stayed in Nov 2024
Travel with friends
18 review
5.0/5
Outstanding
Posted on Nov 17, 2024
I had a great stay. The hotel was convenient to the subway and also easy to get by.
Response from Property: 您的滿意是我們最大的欣慰!每一份喜愛,都源自於心靈深處的微笑和感動。始於相識,緣於相知,愛與相惜,讓您滿意和幸福是我們始終如一的極致追求。期待與您的再次邂逅!
CHERRYSIN
Creativity Space Double Bed Room (Washing Machine+Fridge+Kitchen)
Stayed in Nov 2024
Couples
18 review
5.0/5
Outstanding
Posted on Nov 17, 2024
The hotel is nice and the scenery is great. I will stay here again next time I have the chance. There are a lot of delicious food nearby and I will recommend this hotel to my friends. Excellent partitioning, with bedrooms and living rooms clearly separated
Original TextTranslated by Google
Response from Property: 親愛的客人您好!非常開心看到您的評價初相遇,若重逢。提供用心服務,是我的宗旨,擁有您這樣有心的賓客,也是我的福氣。我家公寓一直致力於為每一賓客都帶去優質的入住服務體驗,滿意衹是起點,驚喜和感動才是我們的終極目標,您能感受到最真誠的服務,期待您下次繼續選擇。
Kaiwenzaishenzhendagong
Creativity Space Double Bed Room (Washing Machine+Fridge+Kitchen)
Stayed in Nov 2024
Solo travellers
34 review
3.8/5
Good
Posted on Nov 4, 2024
The room is not bad. It is an apartment with a refrigerator, a sterilizing cabinet, an induction cooker, a refrigerator, a washing machine, etc. The configuration is very good. It is on a high floor and is much quieter. However, the bathroom is really small and the place to brush teeth is also small. Everything else is very good.
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Response from Property: Dear guest, thank you for choosing to stay and giving us your feedback. We are deeply sorry for the unpleasant experience you had. Your suggestion is very important. We have already given it to the housekeeping department and made improvements immediately. We believe that our colleagues will be more attentive in serving guests in the future. We apologize again for your displeasure and look forward to your next stay to experience our better service.
Mouaibing
Starry City View Suite (Washer-Dryer+Fridge+Kitchen)
Stayed in Oct 2024
Business travellers
38 review
5.0/5
Outstanding
Posted on Nov 10, 2024
The hotel has an elegant environment, clean and tidy rooms, and comfortable bedding. The service attitude is superb, and the breakfast is rich and varied. Convenient transportation, high cost performance, I will choose here next time, highly recommended!
Original TextTranslated by Google
Response from Property: Your satisfaction is our greatest comfort! Every love comes from the smile and touch in the depths of the soul. It starts with acquaintance, and ends with knowing each other. Love and cherish each other. Making you satisfied and happy is our consistent ultimate pursuit. Looking forward to meeting you again!
Guest User
Creativity Space Double Bed Room (Washing Machine+Fridge+Kitchen)
Stayed in Sep 2024
Couples
10 review
5.0/5
Outstanding
Posted on Oct 1, 2024
Very satisfied with the service of the apartment housekeeper, the indoor facilities are very complete
Original TextTranslated by Google
Response from Property: Thank you for choosing Xi'an Youyou Homestay. We are honored to serve you. We provide a variety of room types for guests to choose from. All rooms are equipped with smart door locks, and the rooms are cleaned and changed after each guest. We hope that our sincere service can bring you a more comfortable experience, and we sincerely look forward to your visit again!
Guest User
Creativity Space Double Bed Room (Washing Machine+Fridge+Kitchen)
Stayed in Sep 2024
Business travellers
11 review
1.0/5
Posted on Sep 20, 2024
This hotel looked quite clean, but after staying there for two days, I got bug bites on my legs. Luckily I wore clothes when sleeping. I travel a lot on business and have never had any allergies. It's really disgusting.
Original TextTranslated by Google
Response from Property: Dear guest, First of all, we sincerely apologize for the unpleasant experience you had during your stay. We have always been committed to providing every guest with a clean, comfortable and safe accommodation environment. Obviously, we failed to meet your expectations this time, which makes us deeply regretful. Regarding the problem of leg bites and bedding allergies you reported, we attach great importance to it and took immediate action. We immediately recommend that you go to the hospital for examination to ensure that your health is paid attention to in time. At the same time, we also promise you that if the hospital confirms that the problem is indeed caused by the hotel, we will bear full responsibility and provide necessary compensation. Regarding our bedding, we strictly follow the standard of one guest one change for washing and replacement, and use high temperature disinfection measures to ensure hygiene and safety. In addition, we also accept regular inspections by relevant departments and hold test reports that meet national requirements. We understand your high attention to hygiene and will continue to work hard to improve our cleaning and service standards. For the situation that you did not find a direct connection with the hotel after the hospital examination, we still decided to reimburse your medical expenses, which is both a respect for you as our distinguished guest and a reflection of our care for your health. However, we are very sorry that you contacted us again and gave us a malicious negative review. We always believe that through active communication and understanding, we can solve any problems together. But if you insist that there are serious problems with our service, we respect your rights and accept your feedback. Finally, we apologize to you again and sincerely invite you to visit our hotel again when you have the opportunity in the future. We will welcome you with better service and stricter hygiene standards.
Guest User
Starry City View Suite (Washer-Dryer+Fridge+Kitchen)
Stayed in Sep 2024
Business travellers
1 review
3.0/5
Posted on Sep 10, 2024
It's really bad. The toilet was not even cleaned before people could move in. The washing machine was very noisy, but the clothes didn't dry for three hours.
Original TextTranslated by Google
Response from Property: Dear guest, we are deeply sorry for the inconvenience and trouble caused to you. Hygiene is the embodiment of the soul of a hotel, so hygiene is always our focus. We firmly believe that there is no best, only better. We will conduct another inspection after each cleaning. Your comments can only prove that our work is not in place. We will always stick to our promise and do a better job of hygiene under your encouragement, and put the feelings of the guests in the hotel first.
Guest User
Creativity Space Double Bed Room (Washing Machine+Fridge+Kitchen)
Stayed in Sep 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Sep 3, 2024
The environment is very good and the service attitude is also very good and satisfactory. Facilities: very good and new Hygiene: very clean Environment: very good, the air is very smooth Service: the front desk and the auntie have a very good service attitude
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Response from Property: Thank you very much for your support. 100% customer satisfaction is the goal that our partners have always strived for. Your "affirmation" is the greatest support and encouragement to us. We will continue to work hard to make the customer satisfaction surprise better and more meticulous. We serve you wholeheartedly and look forward to your visit again!
SSPP
Executive Loft Suite - 2-Room (1 living room, fridge)
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Sep 1, 2024
The room is on the 15th floor. It is an attic room in the middle of the building. Each room and the living room are air-conditioned. The environment is clean and hygienic, close to Xuexiang subway station, within 5 minutes' walk.
Original TextTranslated by Google
Response from Property: Dear guest, hello! I am very happy to see your evaluation. It is my purpose to provide attentive service. It is also my blessing to have such a thoughtful guest like you. My homestay has always been committed to bringing high-quality stay service experience to every guest. Satisfaction is only the starting point, and surprise and touching are our ultimate goals. You can feel the most sincere service, and look forward to your continued choice next time.
Guest User
Creativity Space Double Bed Room (Washing Machine+Fridge+Kitchen)
Stayed in Aug 2024
Family
18 review
4.0/5
Very Good
Posted on Aug 21, 2024
The room is very good, with air conditioning, refrigerator, washing machine, and induction cooker to meet daily needs. It is close to Gangtou and Xuexiang subway stations, and there are many supermarkets around, which is convenient for shopping and travel. The sanitation can be scheduled for cleaning. Except for the cockroaches, everything else is good. I will stay here again next time I have the chance.
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Response from Property: I am so excited to see the simple yet profound praise from the guests, and they also recognize our service so much~ We strive to provide the most considerate and meticulous service to every guest, and bring a super value experience to every guest. We are a young and energetic hotel, showing our unique charm to the guests with a simple style and warm and considerate service. The encouragement from the guests is the greatest support and encouragement to us. We will serve every family member attentively and look forward to meeting you next time~
Guest User
Creativity Space Double Bed Room (Washing Machine+Fridge+Kitchen)
Stayed in Jul 2024
Other
1 review
5.0/5
Outstanding
Posted on Jul 19, 2024
Wow~~~After moving in, I really feel like home! I didn't expect the hotel I stayed in this time to be so good. I didn't think much when I first booked the room. I just knew where it was convenient. I didn't expect that when I first arrived, I found that the simple designer style of decoration was my favorite style. The color matching in the room was atmospheric, especially every room can see a particularly beautiful night view. The price is not expensive in the city. The accommodation environment and hygiene are much better than the same price of express hotels. The service attitude is standard and worth recommending. [Strong][Strong][Love][Love][Rose][Rose]
Original TextTranslated by Google
6/9
Response from Property: The stream flows slowly, time is soft, thank you for your support, Ruirui will continue the good quality and more perfect service as always, thank you for your support and love, look forward to your visit again, wish you happiness~
Guest User
Creativity Space Double Bed Room (Washing Machine+Fridge+Kitchen)
Stayed in Jun 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Jun 27, 2024
The room is very clean, room card check-in, humanized management, high floor, the handsome guy at the front desk is very reasonable, free upgrade to a room with a dryer, really good, next time I come to Shenzhen I will stay again
Original TextTranslated by Google
Response from Property: Dear guest: Hello! Thank you for your visit. We sincerely thank you for your love and recognition of us. We are very touched that you remember the good times here. It is our unshirkable responsibility to let guests enjoy a good stay experience. We are honored to receive your praise. At the same time, we are more motivated to move forward. We hope to have more opportunities to serve you!
Guest User
Creativity Space Double Bed Room (Washing Machine+Fridge+Kitchen)
Stayed in Nov 2024
Other
25 review
5.0/5
Outstanding
Posted on Nov 4, 2024
Facilities: good Health: good environment: you Service: you Overall very good! Everyone can rest assured! There is a convenience store downstairs, which is very convenient. You can visit Gankeng Ancient Town by taking the subway three or four stops nearby!
Original TextTranslated by Google
Response from Property: Your satisfaction is our greatest comfort! Every love comes from the smile and touch in the depths of the soul. It starts with acquaintance, and ends with knowing each other. Love and cherish each other. Making you satisfied and happy is our consistent ultimate pursuit. Looking forward to meeting you again!