REALJOY HOTEL

REALJOY HOTEL Reviews

REALJOY HOTEL

Tai Bang Technology Building No.16, Hi-Tech Park (South) 6, Nanshan District, Shenzhen, Guangdong, ChinaView Hotel Details
REALJOY HOTEL
REALJOY HOTELREALJOY HOTELREALJOY HOTEL
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REALJOY HOTEL Guest Reviews

4.6/5
Very Good
2231 review
Verified reviews
Location4.6
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(2231)
Positive reviews(2174)
Reviews with photos/video(424)
Friendly front desk staff(263)
Classy environment(198)
Easy to get around(132)
Perfect for business trips(96)
Delicious breakfast(73)
Average sound insulation(60)
Would stay again(56)
Close to metro(48)
Negative reviews(57)
Ras Al’Ghul
Comfortable King
Stayed in Oct 2024
Couples
5 review
5.0/5
Outstanding
Posted on Oct 6, 2024
amazing hotel in excellent location, had some issues with hot water for the bathtub but they fixed it in no time. Definitely coming back, special thanks to the staff member with red hair she was very nice and accommodating.
Response from Property: Dear guest, Thank you for taking your time to share your experience regarding your recent stay with us.Thank you for your recognition and liking of our service.Sincerely look forward to your coming again！
Ststst
Standard King
Stayed in May 2024
Couples
27 review
5.0/5
Outstanding
Posted on May 12, 2024
Nice atmosphere and nice service for the staff, we like the design of the room
Response from Property: Dear guest, Thank you for taking your time to share your experience regarding your recent stay with us.Thank you for your recognition and liking of our service.Sincerely look forward to your coming again！
Jennifer234
Standard King
Stayed in Sep 2024
Couples
12 review
3.7/5
Posted on Nov 3, 2024
The location is a bit remote with a lot of office building nearby The lobby is ok The room is ok with upgrade for 100 per night
Response from Property: Dear guest, Thank you for taking your time to share your experience regarding your recent stay with us.Thank you for your recognition and liking of our service.Sincerely look forward to your coming again！
Guest User
Comfortable King
Stayed in Aug 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Sep 1, 2024
"The housekeeping staff was incredibly attentive and went above and beyond to ensure my comfort. The room was spotless and equipped with new, modern amenities. The breakfast spread was satisfying and offered a good variety of options. I was very pleased with my stay and would definitely consider staying here again. Unfortunately, there were a few drawbacks. As a foreign guest, I encountered significant communication difficulties due to the staff's limited English proficiency. It was necessary to rely on translation tools to convey my requests. Moreover, the hotel was unable to provide a formal, internationally recognized receipt, which is essential for business travelers seeking reimbursement from their companies. This oversight caused some inconvenience when trying to claim expenses."
Response from Property: Dear guest, Thank you for taking your time to share your experience regarding your recent stay with us.Thank you for your recognition and liking of our service.At the same time, regarding the invoice you mentioned, if you choose to pay at the front desk, the invoice can also be issued directly at the front deskSincerely look forward to your coming again！
Srinivasan
Standard King
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 4, 2024
I am very much happy with the service been provided by the staff and they are really so kind and helpful and especially Aiden and Lucy helped us a lot . Thank you so much and the hotel accommodations is really nice place to stay and enjoy your trip . I would definitely recommend everyone to this hotel .
Response from Property: Dear guest, Thank you for taking your time to share your experience regarding your recent stay with us.Thank you for your recognition and liking of our service.Sincerely look forward to your coming again！
Katy Cheng
Standard King
Stayed in Mar 2024
Couples
11 review
4.0/5
Very Good
Posted on Mar 25, 2024
Convenient location, nice staff, quick check-out process Not much restaurants and convenient store near the hotel The building is not soundproof so you can hear noise from the next room and the corridor
Response from Property: Dear guest, Thank you for taking your time to share your experience regarding your recent stay with us.We deeply regret the bad experience brought to you by the sound insulation problem, and we will continue to improve the facilities,Sincerely look forward to your coming again！
Guest User
Comfortable King
Stayed in Mar 2024
Business travellers
7 review
4.7/5
Amazing
Posted on May 29, 2024
they are not English speakers, communication is a bit difficult
Response from Property: Dear guest, Thank you for taking your time to share your experience regarding your recent stay with us. we will improve the English skills of our staff，Sincerely look forward to your coming again！
Guest User
Superior King
Stayed in Apr 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on Apr 29, 2024
Very nice hotel, staff should speak english
Response from Property: Dear guest, Thank you for taking your time to share your experience regarding your recent stay with us.Thank you for your recognition and liking of our service.Sincerely look forward to your coming again！
Guest User
Standard King
Stayed in May 2024
Business travellers
1 review
5.0/5
Outstanding
Posted on May 10, 2024
Lucy is nice and with good service.
Response from Property: 感謝親寶貴的評價! 小霽會把親的認可轉化為更積極的行動、提供更好的服務，讓親的入住更加舒心、放心、愜意，祝親一切順利 ！
Guest User
Standard King
Stayed in Jul 2023
Travel with friends
2 review
4.2/5
Very Good
Posted on Aug 7, 2023
The environment and location are quite good, all the staff are very helpful and nice. Also the facilities like gym and laundry room are very clean.
Response from Property: Dear guest, Thank you for taking your time to share your experience regarding your recent stay with us.Thank you for your recognition and liking of our service. Sincerely look forward to your coming again！
Guest User
Standard King
Stayed in Jun 2024
Solo travellers
33 review
3.7/5
Posted on Jul 31, 2024
Good and value for money
Response from Property: 感恩親選擇小霽，親的分享和建議是小霽最大的收穫，小霽地處科技園中心泰邦科技大廈，毗鄰高新園地鐵站、萬象城、創維大廈、TCL大廈，真誠期待每一位客人能在小霽這裏獲得滿意的休憩體驗，親3.7分的評價讓小霽深刻認識到自身還存在很多不足，小霽一定不負您期盼，不斷完善自身，以最好的面貌來迎接您的下次光臨，願親工作順利，旅途愉快！
Guest User
Standard King
Stayed in Jan 2024
Business travellers
24 review
4.7/5
Amazing
Posted on Jan 21, 2024
Pretty nice service with good manners
Response from Property: Dear guest, Thank you for taking your time to share your experience regarding your recent stay with us.Thank you for your recognition and liking of our service.Sincerely look forward to your coming again！
GM007
Standard King
Stayed in Oct 2022
Business travellers
83 review
4.0/5
Very Good
Posted on Oct 11, 2022
Optimal for business trip around Shenzhen Bay Area . In the middle of technology district . New opening this year very clean .. no coffee in the room
Response from Property: Dear guest, Thank you for taking your time to share your experience regarding your recent stay with us. Please accept my most sincere apologies for the shortfalls your encountered, mainly from our services‘ failure. It is clear that we did not live up to your expectations! Now，the improvements for these shortcomings are being carried out,Sincerely look forward to your coming again！
Thomas1789
Standard King
Stayed in Dec 2022
Business travellers
21 review
3.5/5
Posted on Jan 1, 2023
Good location, although a little difficult to find. All basic amenities.
Response from Property: Dear guest,thank you very much for staying .Real Joy Hotel Shenzhen is located inTaibang technology Building No.16 ，Hi-Tech Park（south）6th Road，YueHai Street ,NanShan District .I forward to welcoming you again hopefully soon.
Charles
Comfortable King
Stayed in Oct 2022
Business travellers
64 review
3.7/5
Posted on Nov 13, 2022
Ok hotel in a building office Main issue is that there isn't any restaurant or cvs around
Response from Property: Dear guest, Thank you for taking your time to share your experience regarding your recent stay with us. Please accept my most sincere apologies for the shortfalls your encountered, A five-minute walk away from the hotel is a large shopping mall where you can eat, or you can order take-out food delivered by the hotel robot.Looking forward to your coming again！