Scalloway Hotel

Visited twice for dinner during our week on Shetland. Staff were super lovely. Great local food, lovely ambience, a must visit whilst in Scalloway. Great range of food - lighter bites on bar menu, right through to three course posh nosh. Tuna steak was particular highlight, along with the sticky toffee pudding. Staff really made the experience the best, thank you xx

I booked a table for Sunday lunch for five people. I had seen the restaurant menu online and thought it sounded great. When we arrived, we were taken to the bar and I was told that the restaurant wasn’t open. Our drinks arrived promptly and we were given time to look at the menus. I was very disappointed that it was all very basic pub food, not really what I had been looking forward to! We were told there would be a wait because the regular chef wasn’t there and there was only one stand in chef in the kitchen. We had quite a long wait and because we were near the door and the back door was open I was freezing. The food eventually arrived and it was edible, mostly. However I thought for what you actually got it was overpriced. Sorry but I wouldn’t come back. Such a shame because I arrived with high hopes that it would be like it used to be! The young waitresses were pleasant but not very knowledgeable about the food.

Stayed 8 days here to visit family. Room was lovely spotless clean, over looking the sea. Plenty of tea/ coffee and very peaceful at night. All the hotel was spotless breakfast was lovely all fresh cooked produce Fair play couldn't ask for anything better

This was our first visit to Shetland and we were not disappointed. The Hotel was in a beautiful historical location in the centre of Scalloway with Parking facilities and was exactly what we wanted. The staff were very friendly and helpful making us feel welcome on arrival and throughout the duration of our stay, making our experience the best. Nicky in particular did everything possible to make our stay comfortable and memorable. Nothing was too much trouble for her and she gave us a lot of information about the area and places of interest to visit. As a party of 5, we had three rooms booked One sea view, one double and one single Our Sea View room was spacious and very comfortable. All rooms were spotless with en-suite facilities, internet access, TV, and complimentary Tea and Coffee. A comfortable and peaceful nights sleep was enjoyed by us all. Breakfast was a choice of Continental or freshly cooked Full English. The Continental had a really good selection of cereals, fruit, pastries, yoghurt and toast along with fruit juices and Tea and coffee which was more than enough for us. The restaurant and bar on the ground floor offered a great selection of drinks and food Menu offering very generous portions of delicious, freshly cooked food, prepared by the hotel Chef Mark. We will definitely return and would certainly recommend it. Good value for money. Thank you all.

This hotel is let down by a young male member of staff who appeared under the influence of alcohol and/or *****. We decided to have a 'quiet' drink in the bar one night only to find the male and a group of young drunk (? high) female 'banshees' at the bar drinking. The following morning at breakfast the male was extremely loud, unprofessional and still appeared under the influence. Nice, clean hotel but basic and expensive for what you get.

The restaurant is humorously poor: avoid.. Booking times inaccurate, waitress knew nothing about the food or drink in the bar. Restaurant room plain and forbidding. No condiments or ornamentation. My main course - a large yorkshire pudding filled with unidentifiable shredded vegetables, a few slices of turkey (the waitress again did not know what meat it would be) and lots off gelatinous saline gravy. Cost of they plateful: £17.00. Needs management and a new start. Ged to be great a few years ago.