Hilton Shijiazhuang

Hilton Shijiazhuang Reviews

Hilton Shijiazhuang

No. 5 East Street, Chang'an District, Shijiazhuang, Hebei, 050011, ChinaView hotel details
Hilton Shijiazhuang
Hilton ShijiazhuangHilton ShijiazhuangHilton Shijiazhuang
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Guest Reviews of Hilton Shijiazhuang

9.3/10
Very Good
3706 review
Verified reviews
Location9.4
Amenities9.2
Service9.2
Cleanliness9.4
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All reviews(3706)
Positive reviews(3556)
Reviews with photos/video(834)
Friendly front desk staff(267)
Delicious breakfast(207)
Loved the night views(70)
Located in the city centre(69)
Clean pool(65)
Great swimming pool(65)
Luxurious(35)
Negative reviews(150)
Houzong
King Studio
Stayed in Sep 2025
Business traveller
77 review
10/10
Outstanding
Posted on Jan 7, 2026
The hotel has a great location with convenient transportation. This time, we stayed on a high floor, and the view was absolutely fantastic, offering panoramic views of the entire city. It was a really good experience for us.
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Response from Property: 尊敬的賓客：您好，感謝您選擇入住石家莊希爾頓酒店，同時也非常感謝您與我們分享您的入住體驗。以酒店為圓心，步行5分鐘為半徑可輕鬆到達多個商務、休閑目的地，如河北省博物院，圖書館及科技館、先天下購物廣場、河北體育館等。酒店距離石家莊地鐵1號線步行僅5分鐘，到火車站僅有20分鐘車程，到正定機場僅需45分鐘車程，為商務與休閑客人提供旅行出差的最佳選擇。很高興瞭解到您在酒店享受了一次愉快而舒適的入住體驗並再次感謝您對酒店的認可。我們期待您的再次光臨！感謝並致以最誠摯的問候！
jw5872
King Studio
Stayed in Apr 2025
Family
3 review
10/10
Outstanding
Posted on May 20, 2025
Hotel lobby is located on floor 31. There are hotel staff on the ground floor directing you to the lobby upon arrival. Studio room was spacious and suitable for a small family, a baby cot was available and provided upon request.
Response from Property: 尊敬的賓客，您好！非常感謝您選擇並下榻石家莊希爾頓酒店！我們的宗旨是為每一位客人提供始終如一的高品質及多元化服務，以達到您的要求與期望。相信在您的支持下，我們將不斷提升酒店的服務理念和質量，確保您每一次的旅行與入住都是難忘的經歷與體驗。真誠期待您的再次光臨！
Juddin
King Studio
Stayed in Aug 2025
Business traveller
16 review
10/10
Outstanding
Posted on Nov 2, 2025
The room is beautifully designed and impeccably maintained, creating a welcoming and comfortable atmosphere.
Response from Property: Dear Guests, thank you for choosing to stay with us at Hilton Shijiazhuang and also for sharing your hotel experience with us. Staying at our hotel, you can easily reach many business and leisure destinations, such as Hebei Provincial Museum and Library, Xiantianxia shopping plaza, Hebei gymnasium, etc. We are so glad that you have enjoyed a pleasant and comfortable stay in the hotel, and thank you again for your recognition of our hotel. We are really looking forward to seeing you again! Thank you and best regards!
World Traveler 2025
King Hilton Guest Room
Stayed in Jul 2025
Business traveller
17 review
10/10
Outstanding
Posted on Sep 7, 2025
The Hilton Shijiazhuang is very well located in the city centre and not too far from major places and close to metro stations. Will come back to this hotel for sure next time when visiting Shijiazhuang.
Response from Property: Dear Guests, thank you for choosing to stay with us at Hilton Shijiazhuang and also for sharing your hotel experience with us. Staying at our hotel, you can easily reach many business and leisure destinations, such as Hebei Provincial Museum and Library, Xiantianxia shopping plaza, Hebei gymnasium, etc. We are so glad that you have enjoyed a pleasant and comfortable stay in the hotel, and thank you again for your recognition of our hotel. We are really looking forward to seeing you again! Thank you and best regards!
Guest User
King Hilton Guest Room
Stayed in Jun 2025
Business traveller
27 review
10/10
Outstanding
Posted on Aug 3, 2025
Awesome View
Response from Property: 尊敬的賓客：您好，感謝您選擇入住石家莊希爾頓酒店，同時也非常感謝您與我們分享您此次愉快而舒適的入住體驗。酒店地處石家莊中心商業區，緊鄰省博物館和先天下購物中心，為河北省標誌性建築，高達53層，客房均在32層以上，全景落地窗可欣賞城市景緻或遠眺優美山景。我們期待您的再次光臨。 感謝並致以最誠摯的問候！
Guest User
King Studio
Stayed in Aug 2025
Business traveller
7 review
10/10
Outstanding
Posted on Sep 21, 2025
Excellent hotel, very clean, great location, and excellent service. Highly recommended.
Response from Property: Dear Guest: thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We are very delighted that you generally enjoyed our overall image, especially for high value, excellent service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Guest User
Superior 2-bed Room
Stayed in Oct 2025
Family
4 review
10/10
Outstanding
Posted on Jan 21, 2026
Clean, convenient and comfortable stay . Will recommended
Response from Property: Dear Guest, thank you for sharing your stay experience with us and for your overall recognition of our hotel. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
NicD
King Studio
Stayed in Oct 2024
Couple
11 review
8.5/10
Very good
Posted on Jan 4, 2025
Overall a great hotel, and we loved our room and the swimming pool (the changing rooms and showers are amazing!) but there were some issues. Our door cards constantly stopped working even though we told the staff every time we extended our booking. The gym was much too hot, almost too hot to work out in. The shower in the room was not hot enough and the water temperature fluctuated a lot. Breakfast was very disappointing; the breakfast room so freezing that a lot of people had to wear their coats to breakfast and a lot of the food was cold even at 7.30am. The service at breakfast was poor and there was little good western food. Undeniably the view is absolutely stunning though. The worst thing was the internet, which even for Chinese websites was extremely slow, and that more than anything else spoiled our stay.
6/12
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We are very delighted that you generally enjoyed our overall image. We will continue to strive in delivering quality services. And it is an apology that your inconvenient staying at our hotel, our relevant departments have already reviewed all of your feedbacks and made relevant positive improvements depend on your feedback. Welcome you to come back our hotel and if you meet any questions during your stay, please kindly contact with Guest Service at any time, we always sincerely want to provide better service for you. We are really looking forward to seeing you again! Thank you and best regards!
1360270****
King Studio
Stayed in Dec 2024
Business traveller
16 review
10/10
Outstanding
Posted on Jan 6, 2025
Good location and excellent service. Live there next time
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We are very delighted that you generally enjoyed our overall image, especially for our service and clean room. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future!
Alex Eeast
Superior 2-bed Room
Stayed in Feb 2025
Business traveller
21 review
10/10
Outstanding
Posted on Mar 27, 2025
Perfect hotel!
Response from Property: 尊敬的賓客：您好，感謝您選擇入住石家莊希爾頓酒店，同時也非常感謝您與我們分享您的入住體驗。酒店地處石家莊中心商業區，緊鄰省博物館和先天下購物中心，為河北省標誌性建築，高達53層，主體建築高245米。酒店客房均在32層以上，健身房配備城市最高的四季恆温全景空中泳池，酒店全日制餐廳及西餐廳均為最高景觀用餐區，享受世界美食的同時欣賞城區風景。我們期待您的再次光臨！
Amin Nik
King Hilton Guest Room
Stayed in Feb 2025
Business traveller
3 review
10/10
Outstanding
Posted on Mar 18, 2025
Everything was perfect and magnificent breakfast,service bed and pillows were perfect also
Response from Property: 尊敬的賓客，感謝您選擇入住石家莊希爾頓酒店。感謝您對於酒店住宿服務給予的好評，希望您能繼續支持我們，我們會繼續努力為您帶來更優質的服務體驗，您的支持是我們進步的動力，希望不久之後能再次和您相遇，祝您旅途順利，生活愉快。
Guest User
Superior 2-bed Room
Stayed in Jul 2024
Travelling with friends
4 review
9.0/10
Great
Posted on Aug 31, 2024
One of the best hotel in city. Not bad location , good price for this
Response from Property: Dear Guest, thank you for taking the time to share your feedback about your recent stay at Hilton Shijiazhuang. We are very delighted that you generally enjoyed our overall image, especially for our service and location. We will continue to strive in delivering quality services, and hope to welcome you back soon in the future! General Manager Olivia Guan
Guest User
King Studio
Stayed in May 2025
Solo traveller
10 review
10/10
Outstanding
Posted on Jun 18, 2025
Nice hotel with a very usable pool. Comfortable stay
Response from Property: 尊敬的賓客：您好，感謝您及家人選擇入住石家莊希爾頓酒店，同時感謝您如此詳盡的反饋與對酒店泳池的認可，酒店的泳池採用臭氧殺菌的24小時外循環系統，臭氧殺菌能確保在客流量大時和夏季時水質的穩定性。希爾頓一直秉承着熱情好客的價值觀，我們以萬分熱情提供超凡出眾的客户服務，希望不久能夠再次見到您，為您打造衹屬於您的希爾頓體驗。祝您旅途順利，生活愉快！
Louis Idehen
King Hilton Guest Room
Stayed in Apr 2024
Solo traveller
20 review
10/10
Outstanding
Posted on Aug 9, 2024
Amazing experience. Highly recommended. The hotel and staffs are friendly and are very helpful. It’s a place I will love the be again. Home away from home
Response from Property: Dear Guests, thank you for choosing to stay with us at Hilton Shijiazhuang and also for sharing your hotel experience with us. We are so glad that you have enjoyed a pleasant and comfortable stay in the hotel, and thank you again for your recognition of our hotel. We are really looking forward to seeing you again! Thank you and best regards! General Manager Olivia Guan
karim@12
King Studio
Stayed in May 2025
Solo traveller
15 review
10/10
Outstanding
Posted on Jun 2, 2025
The most beautifull hotel in shijiazhuang
Response from Property: 您好，感謝您選擇入住石家莊希爾頓酒店，同時也非常感謝您與我們分享您的入住體驗。酒店地處石家莊中心商業區，緊鄰省博物館和先天下購物中心，為河北省標誌性建築，高達53層，主體建築高245米。酒店客房均在32層以上，健身房配備城市最高的四季恆温全景空中泳池，酒店全日制餐廳及西餐廳均為最高景觀用餐區，享受世界美食的同時欣賞城區風景。我們期待您的再次光臨！感謝並致以最誠摯的問候！