HOTEL CLOUD SOCIAL
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Shillong
HOTEL CLOUD SOCIAL
Homestay
2nd Floor, Ander's Mansion, Jail Road, Near HDFC Bank, Police Bazar, Shillong, Meghalaya 793001, India
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We Price Match
Amenities
Restaurant
Parking
24-Hour Front Desk
All Amenities
Property Description
At Cloud Social, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Amenities at shuttle offered by Cloud Social simplify the organization of your excursions, tourist activities, and other adventures in Shillong.For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as luggage storage.Always look your best in your preferred attire with the laundromat and laundry service provided at Cloud Social.Desire to unwind? Make the most of your visit at Cloud Social with accessible amenities such as daily housekeeping.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, instant coffee and instant tea.Cloud Social offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. At Cloud Social, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.
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6.8/10
Cleanliness6.8
Amenities6.8
Location6.8
Service6.8
All 54 Reviews
Surroundings
Airport: Shillong Airport
(30.0 km)
Landmarks: Khyndailad Fountain
(<100m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
1
Premier Deluxe Double Room
1 queen bed
Has window
Smoking Permitted
Check Availability
2
Standard Room
Has window
Smoking Permitted
Check Availability
Guest Reviews
6.8/10
54 reviews
Verified Reviews- Cleanliness6.8
- Amenities6.8
- Location6.8
- Service6.8
Average for similar properties in Shillong
AI Summary
Centrally located with modern amenities, the hotel provides convenient access to dining and shopping. Guests appreciate the excellent service, babysitting without extra charge, and consistently praised clean, neat rooms.
Guest User
May 15, 2025
1. Poor management
2. Dirty
3. Worst staffs
4. Manager is not even aware about the MMT booking
5. Not even worth for 3K for 1 room.
6. We spent around 35K+ for 2 families, which actually should have been around 15-18K , considering the standards of the hotel.
7. Complimentary breakfast was way to below standards.
Considering above facts, please don't recommend this hotel to anyone
Guest User
May 5, 2025
There was no basic things are available in bathroom like brush, toothpaste, toiletries. Room was smelling. Waste of money. I want my money back.
Guest User
April 13, 2025
Location is good. Main city. Food is very good. Good for vegetarian people. All amenities and facilities and services are good. Staff is very polite and the manager looks after all the facilities and services impeccably.
Guest User
April 8, 2025
The owner or manager was very kind and supportive. Location is also very good as very near to market. However, night time seemed bit unsave for family at that loaction. Food was not good and rooms were not as expected comparing from the pictures
Guest User
April 1, 2025
staff courteous and food quality is good. room size very small for the tariff paid. Rooms are reasonably maintained
Guest User
March 31, 2025
Very bad service , bed sheet full of stains no proper respond from hotel too , when we told to change they are saying if don’t like check out and leave
Guest User
March 25, 2025
Our experience staying at the cloud social was terrible cos the room was smelly from the stench coming from the toilet.. not sure it was a sewer problem. All the hotel staff did was use an air freshener that was just temporary. The other problem was the hot water from the shower. Apparently we need to inform the hotel before taking a shower so that they can turn on the main switch that controls the heater... silliest thing I heard. And we had to wait for water to be heated. For the price we paid this hotel is not recommended as the breakfast was just basic. Definitely it was unpleasant too when the pillows provided were so horrible and towels were not ready in time.
Guest User
February 24, 2025
I had a terrible experience staying at this hotel. In three days I had to call the customer care as many times to get a proper blanket. The blanket they provide is a better version of bed sheet which is not adequate in Shillong's cold. Then they pressurise you to rent a room heater for 300 rupees. I appreciate their upselling strategy but customer care is pathetic. every simple request replied with negative words.
That was the High moment when they declare that the pastry that I got for my kid needs to be thrown out or else they threaten to force check out my family. We strongly protested this behaviour from Ankit. This *** also verbally abused my family.
If you are going for a holiday, you should avoid this place. This is not only my view but every boarder had the same experience. The breakfast option is a pure scam. Smelly rooms are full of dirt with filthy towels if you can stand with them. Room service was good though thanks to local boys.
Services & Amenities
Most Popular Amenities
Restaurant
Parking
24-Hour Front Desk
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Parking
Parking is available On-site parking.
Parking
Front Desk Services
24-Hour Front Desk
Property Policies
Check-in and Check-out Times
Check-in: 13:00–00:30 the next day
Check-out: 11:00–12:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Please contact the hotel for details about cot and extra bed policies.
Breakfast
TypeVegetarian
| Age | Fee |
|---|---|
Adult | Contact property |
Additional breakfast fees are not included in the total and need to be paid at the property.
Paying at the Hotel
- Cash
Property Description
- Opened: 2023
- Number of Rooms: 15
At Cloud Social, exceptional service and top-notch amenities create a memorable experience for guests. Complimentary internet access is available in the hotel to ensure you stay connected during your visit.Arrange your trips to and from the airport using the hotel's convenient transportation services booking.Amenities at shuttle offered by Cloud Social simplify the organization of your excursions, tourist activities, and other adventures in Shillong.For guests with their own vehicle, parking facilities are provided.Continuously receive the support you require through front desk amenities such as luggage storage.Always look your best in your preferred attire with the laundromat and laundry service provided at Cloud Social.Desire to unwind? Make the most of your visit at Cloud Social with accessible amenities such as daily housekeeping.Accommodations come equipped with all the conveniences required for a restful night's slumber.A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A few chosen rooms are equipped with television and cable TV to ensure guest amusement.In certain rooms, the hotel offers visitors access to a refrigerator, a coffee or tea maker, instant coffee and instant tea.Cloud Social offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations. At Cloud Social, each day commences with a scrumptious breakfast offered at no additional cost. All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it. Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.