I've never given a bad review before, but this hotel was truly indescribable. My expectations for a three-star hotel weren't high to begin with, but I was extremely dissatisfied, especially with the service. First, during check-in, the front desk was practically unable to resolve any issues. They'd tell me to wait a moment, and when I asked how long, they'd say 60 minutes 🥹. There were twin beds available that day, and I wanted to change from a king-size bed to a twin bed. They said I'd have to pay the difference between the displayed price for a king-size bed and a twin bed. Fine, but I clearly saw that the king-size bed was cheaper than the twin bed. Their reply was that the price varied daily. Check-out time was 2 PM, but even before 2 PM, my room key was no longer working. In the evening, I wanted to borrow a bottle opener, and they immediately told me they didn't have any, even though there was a karaoke room on the 3rd and 4th floors. They said it was a department the hotel didn't need and they might not be willing to lend it. We finally managed to borrow one after insisting. However, the hotel cleanliness was acceptable, and the breakfast was simple and quite clean.
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