DoubleTree by Hilton Shiyan Reviews

Excellent hotel staff very helpful went out of their way to be of assistance

This Hilton took very good care of us. Very satisfied.

I really like this hotel, one of the best if not the best in Shiyan, the staff is really kind and helpful all rhe time, the gym and pool are really good, the food is delicious, have all kind of food in the breakfast and in buffet.

Good hotel , staff is friendly. Very comfortable stay

Great hotel, friendly staff and had no issues at all, gave free cookies too!

Great place to stay in Shiyan...wonderful breakfast and fitness facilities!

Very good hotel. I will come again. It’s really good team and good service.

Pretty good 👍

Dennis

Great

Quiet, comfortable and convenient. Suitable for business trips. The coffee on the first floor is also good. The front desk lady gave me freshly baked snacks and breakfast. I had a very happy stay.

The room is clean and has a swimming pool, which is not too big! The breakfast is very rich, waffles and hot dry noodles are very delicious! The hotel is located in the downtown area, and it is only 100 meters away from the barbecue! Very convenient!

I went there because it was ranked first on the luxury list, but the bathroom didn't have a ventilator, the room window was too small, it was stuffy without the air conditioner, and it was very noisy when it was turned on. At 7 o'clock in the morning, there were children shouting, running and playing in the corridor. The sound insulation of the room was too poor, and the door slammed loudly, so I couldn't rest well at all. The breakfast was even more exaggerated. It was said to end at 10:30, but there were almost no dishes, cold dishes, hot dishes and fruits, and they were not replenished. The waiters were busy collecting the meals. In the kitchen, there were people who could make noodles except for the noodle shop, and no one else was there. I could only eat noodles and bread. I have stayed in so many five-star hotels, but this is the first time I have seen this situation. I think I have stayed in many five-star hotels, and I have always been reminded to pick up the dishes and collect the meals at the end point. This is the first time I have encountered a situation where there is nothing to eat. Overall, the service and price do not match. I will not stay there again and I don't recommend it.

The hotel front desk service is quite enthusiastic. The free biscuits tasted very good. Facilities: The overall facilities are good, the parking lot will be tight during holidays, and the air conditioner in the room is a little loud Environment: The environment inside the hotel is not bad, but the surrounding environment is average. It is close to the highway, and the room type on the road side has a bad experience of car noise in the early morning. Dining: For this price level, the breakfast variety is pretty good. There are many restaurants around the hotel, most of which are barbecue.