Feidong Hotels with Airport Shuttle

"Expectations are high, but actually a bad experience. Originally wanted to stay for 3 nights, take the family to lie down and stroll around, but also look at the evaluation, the surrounding environment is also good, the hotel is relatively new, I feel very suitable for a good rest. Evaluation segment: I. Service 4/10 1. I left Shanghai at 9 am and have been driving. At around 4 pm, I was afraid that the navigation was inaccurate. I called in the car to ask if there was any guidance for parking (because the housekeeper sent a message saying ”the homestay has a parking lot, you can contact the housekeeper customer service in advance before you leave, so that we can guide the parking”). The housekeeper asked me what time I arrived, I said around 7 o'clock, the housekeeper asked me, is it 7 o'clock now (I think, it means I asked so early for what?). I was shocked and from here on, I was already very uncomfortable. 2. After arriving, I found that the two rooms I had set were in two buildings. I have already said in advance that my parents, my wife and I, and a baby, I don't understand why this arrangement is arranged, obviously there are other rooms in one building. 3. I used the free room upgrade and welcome fruit service ( Trip.com benefits provided), and one did not enjoy it. Later, I contacted Trip.com customer service to ask to check out later and make up the fruit. 4. I asked what time the breakfast was, saying that the aunt here was late at work, about 9.30. It was really late, my parents had dinner earlier and were speechless. Later, I checked out and notified that I could eat it at 9 o'clock in the morning. 2. Facilities, health, breakfast 10/10 Breakfast gave full marks, I was very uncomfortable with the service, did not eat breakfast, but the family feedback was good, said that the aunt was also very good; The facilities and sanitation give full marks, very good, it can be seen that the boss really arranged this hotel with care, and the cleaning is also. I won't say anything else. The attitude improved the next morning, and the aunt in the cafeteria I met was also very good, so I didn't give a bad review directly. But for the bad experience I have had since the afternoon, it is not very meaningful to be honest. I want to say that the service is 1 in front of the hotel. If there is no this 1, no matter how good other aspects are, it is also 0. I don't have experience or anything, in short, I feel very bad. To sum up, 3 stars. It took a lot of time to write an objective evaluation for reference."

"Environment: The environment is still very comfortable. There is a large lotus leaf lotus pond at the door. The lotus is very beautiful in the summer. The rooms are one by one. They are very quiet. I especially like the paths in the garden. There is a feeling of winding paths. Service: The front desk brother upgraded us to a larger room type for free. A family of 4 lived in a particularly comfortable room. We also sent fruit and drinks. We also had dinner here at night, which was delicious and affordable. Facilities: The facilities in the room feel very new, the room can lie flat directly, sitting in the sunset is very comfortable. The hotel also has slides and seesaws that children can play, suitable for bringing a baby."

"The room is very clean and there are many small designs. Jay Chou theme and black and white modern minimalist design are refreshing. The room is fully equipped and very new! Praise!"