Ratingen Hotels with Shuttle Service

I stayed in this hotel for about 3 weeks, and I can say that I had a goodtime. I can say that the rooms are a bit outdated, but with great pleasure I can say that the staff is very available to requests and to offer the best solutions available. Reception staff are very courteous and professional. The restaurant staff is always available and with a smile on their faces, and ready to welcome guests. The breakfast offers a wide range of food, and the menu with dishes is varied. I conclude by saying that it was a nice stay, and I would like to compliment the staff for their professionalism.

Travelling west from Poland, I chose the hotel for its location close to the autobahn; there are also two service stations a minute away to the south. On arrival, I was disappointed to be told the bar and restaurant were both closed for the evening, with no explanation given. Fortunately there is a good restaurant, Gasthaus Pont, just a hundred metres away. Breakfast was good, though quite expensive.

We booked this hotel at the last minute for 2 nights mid November. After reading some reviews, we asked for a room around the back, away from the road. That turned out to be unnecessary as the whole hotel is quite quiet due to quality double glazing and solid construction. Yes, it is under the flight path of Dusseldorf Airport, but that has a curfew from 11pm - 6am and most of the time the flights going overhead are landing (and therefore quieter). We wore earplugs anyway but we probably didn't need to. The view outside our room (#210) was sublime with yellow autumn leaves on all the trees and ground. There is a beautifull park out the back, with a walking trail for several kms. We found the room extremely spacious, with an excellent and supportive King Size Bed. There was so much room for our large suitcases, and the storage options with cupboards and shelving are thoughtfully designed. The large and bright bathroom has a really big bathtub! The hot water is fast and very hot, and the fittings are solid but tasteful. We found the branded bath towels to be super thick and comfy, great work! The bathroom has a good door, so we left the bathroom light on all night with just a sliver of light underneath to help us see our way in the dark. The checkin staff were helpful and patient with our German upon arrival. We would like to commend Herr Dievernich for his warm welcome and Frau Hartmann for her friendliness. The bus stop (Bus #751)is directly outside to get you to the local station called Hosel. We would like to commend this hotel for employing some more mature staff who we found to be warm and patient and seemed genuinely interested in us.

The hotel is very close to the airport the rooms are very clean and upscale, staff are very friendly. My suitcase was lost and transferred to me the next day so the staff had toothbrush and shaving equipment for me. . The rooms where cleaned every day I got a complimentary bottle of water and some sweets. Breakfast is very up class and worth the extra money . The only reason I gave it 4 stars and not 5 are too small issues. The first one is none of the staff speak English so you can communicate only by a translation app, and also my suitcase has arrived in the afternoon but I wasn't informed by the front desk even though I asked them to inform me when it arrives so I only found out about it the next day after I call the airline. Except for those two issues great hotel next time I'm going to the dusseldorf I'll be sure to book it again.