Sangkat Sala Kamreuk, Krong Siem Reap, KH, Krong, Siem Reap, Siem Reap Province, 17252, CambodiaView Hotel Details
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Guest Reviews of The Embassy Angkor Resort & Spa
9.4/10
Amazing
182 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.3
Amenities9.3
Service9.7
Cleanliness9.4
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All reviews(182)
Positive reviews(180)
Reviews with photos/video(99)
Delicious breakfast(40)
Great swimming pool(38)
Quiet & comfortable(27)
Offers pick-up/drop-offs(20)
Well designed(11)
Garden view(9)
Excellent afternoon tea(8)
Clean pool(7)
Negative reviews(2)
Z I N
Suite With Pool View
Stayed in Mar 2025
Couples
1 review
9.0/10
Great
Posted on May 1, 2025
Everything is great. All of the Staff are really kind and sweet. The food and service are also very good. We also had a free dinner service for long term stay. We really enjoyed staying at The Embassy Angkor Resort & Spa.
Response from Property: Dear ZIN,Thank you for your heartfelt feedback. We're thrilled to hear that you experienced great service from our kind and sweet staff, and that you enjoyed the food and overall service during your stay. We're also pleased that you appreciated the complimentary dinner for long-term guests.It was a pleasure having you at The Embassy Angkor Resort & Spa, and we truly hope to welcome you back again in the future for another wonderful stay.Warm regards,Soung KeyOperation Manager
kellyy56
Classic Twin Suite With Pool View
Stayed in Feb 2025
Travel with friends
4 review
6.0/10
Posted on Apr 7, 2025
Didn't enjoy the facilities as it felt generally more aged. Stayed on ground floor which had quite a lot of mosquitoes too. But might be lovely if you enjoy Bali-resort style stays.
Response from Property: Dear kellyy56,Thank you for taking the time to share your experience with us. We're sorry to hear that you found the facilities to be aged and that you had issues with mosquitoes during your stay on the ground floor. We appreciate your honest feedback, as it helps us identify areas for improvement. We strive to provide a comfortable experience for all our guests, and we understand that certain elements may not meet everyone’s expectations. If you’re looking for a more Bali-resort style stay in the future, we hope you will consider giving us another chance. Thank you once again for your comments, and we wish you all the best on your future travels! Warm regards,Soung KeyOperation Manager
Calvt
Suite With Pool View
Stayed in Feb 2025
Travel with friends
4 review
6.5/10
Posted on Apr 7, 2025
The resort is a little old, while the room was comfortable, some parts such as the bathroom door could not be closed. The water also smelled rusty which wasn't a pleasant experience.
Response from Property: Dear Calvt,Thank you for sharing your thoughts regarding your recent stay with us. While we're pleased to hear that you found your room comfortable, we sincerely apologize for the issues you encountered with the bathroom door and the water quality. Your experience is important to us, and we appreciate you bringing these matters to our attention. We are continuously working to update our facilities and address any maintenance concerns to improve our guests' experiences. Your feedback is invaluable in helping us identify specific areas that need attention. We hope you will consider staying with us again in the future, as we would love the opportunity to provide you with a better experience. Warm regards,Soung KeyOperation Manager
Keira M.
Classic King Bed Pool View
Stayed in Jan 2025
Travel with friends
8 review
10.0/10
Outstanding
Posted on Feb 25, 2025
We had the most amazing time at Embassy Angkor and can’t wait to go back! Everything about our stay was wonderful—from the incredibly comfortable bed and spacious room to the peaceful pool area. We absolutely love the hotel's layout; it creates such a serene and quiet atmosphere. The library area was a personal favourite.
And the food—oh my God! We’ve been to so many international hotels, and it’s rare to find a place that nails every single dish. Seriously, kudos to the chefs and kitchen staff! We were so impressed that we were already making plans to return specifically to this resort because we loved it so much.
A huge shoutout to the staff for being so polite and helpful, especially Savit from the restaurant and kitchen, Barang from the front office, and Polin, Sokhim, and Sa from the breakfast team. Also the girl from the bar, so sorry we didn't get her name. Thank you all for making our stay unforgettable!
6/10
Response from Property: Dear Keira M,Thank you so much for your incredibly kind words! We are absolutely thrilled to hear that you had such an amazing time at Embassy Angkor and that you can't wait to return. It’s wonderful to know that you found your bed comfortable, enjoyed the spacious room, and appreciated the peaceful atmosphere around the pool.We’re especially pleased that the library area captured your heart and that you enjoyed our dining options. Our chefs and kitchen staff will be overjoyed to hear your wonderful compliments about the food!A huge thank you for recognizing our team members, especially Savit, Barang, Polin, Sokhim, and Sa. We will make sure to pass along your kind remarks to them. We genuinely appreciate your support and can't wait to welcome you back for another unforgettable stay. Best Regards, Soung KeyOperation Manager
Bobby Song
Classic Twin Suite With Pool View
Stayed in Dec 2024
Solo travellers
23 review
10.0/10
Outstanding
Posted on Jan 22, 2025
It’s a nice place to stay after visiting Angkor. Here you can enjoy a leisure time. The people here are very friendly and anytime can see the khmer smile on their face… full of peace and happiness. The girls named Sa and Keen are kind and warm! I love here and recommend the tourists who pursue a special comfortable experience in Siem Reap.
Response from Property: Dear Bobby Song,Thank you for your wonderful review! We are so pleased to hear that you found our hotel a great place to relax after visiting Angkor and that you enjoyed the leisure time here. Your comments about our friendly staff and the "Khmer smile" are very much appreciated – we believe this reflects the genuine warmth of our team. We are especially grateful for your kind words about Sa and Keen, and we will be sure to share your feedback with them. Thank you for recommending us to those seeking a "special comfortable experience" in Siem Reap. We hope to have the pleasure of welcoming you back in the future!Best Regards,Soung KeyOperation Manager
Gelasenliqingzhao
Suite With Private Pool
Stayed in Dec 2024
Family
2 review
10.0/10
Outstanding
Posted on Jan 4, 2025
Thanks to Mr. Ran for his enthusiastic service. Everything is good, especially the massage here is very comfortable.
Response from Property: Dear Gelasenliqingzhao,Thank you for your kind words. We are delighted to hear that you enjoyed your experience with us and appreciated Mr. Ran’s enthusiastic service. It’s wonderful to know that the massage was particularly comfortable and contributed to your overall satisfaction.We will be sure to pass along your appreciation to Mr. Ran and the team. We look forward to welcoming you back for another relaxing stay.Best regards, Soung Key Operation Manager
Guest User
Classic King Bed Pool View
Stayed in Nov 2024
Family
1 review
8.5/10
Very Good
Posted on Dec 24, 2024
The hotel was great, small tropical oasis with very clean rooms and nice views. Would have been better if the breakfast food had more flavour, choices and everything prepared before guests arrived (7am) as we waited a long time for food.
We stayed 3 nights and the internet was extremely slow (not able to log onto anything - hotmail, Agoda etc) during our stay.
If the hotel improves this, we would come back.
Response from Property: Dear Valued Guest, Thank you for taking the time to share your feedback about your stay with us. We’re delighted to hear that you enjoyed our small tropical oasis, the cleanliness of our rooms, and the lovely views.We sincerely appreciate your constructive comments regarding the breakfast offerings and the speed of the internet. Your feedback about the breakfast will be shared with our culinary team to improve flavor, variety, and preparation timing. Regarding the internet, we understand how important reliable connectivity is and will look into ways to enhance our internet service for a smoother experience.We truly value your suggestions and hope to have the opportunity to welcome you back in the future once these improvements are implemented. Your comfort and satisfaction are our top priorities.Thank you again for your review.Best regards, Soung Key Operation Manager
Jacob Parker Bowles
Suite With Private Pool
Stayed in Nov 2024
Couples
8 review
10.0/10
Outstanding
Posted on Dec 19, 2024
Peaceful and luxurious hotel in Siem Reap. Staff are very helpful and friendly. Spa offers amazing treatments and and rooms are very spacious and clean.
Response from Property: Dear Jacob Parker Bowles,Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay at our peaceful and luxurious hotel in Siem Reap. It’s great to know that our staff’s helpfulness and friendliness made your experience memorable. We’re also glad you appreciated our spa treatments and found the rooms to be spacious and clean.Your kind words motivate us to continue providing excellent service. We look forward to welcoming you back in the near future!Warm regards, Soung KeyOperation Manager
Meahj28
Classic King Bed Pool View
Stayed in Oct 2024
Family
12 review
7.5/10
Posted on Dec 2, 2024
Here’s a polished sample hotel review based on the details provided:
I had a great stay at this boutique hotel! The property is lovely, but it’s located quite far from town, making it not walkable and a bit intimidating to navigate at night. However, the complimentary one-way tuk-tuk service offered daily was a thoughtful touch and made me feel safe.
The free breakfast buffet was absolutely delicious, and I appreciated the packed breakfast provided for my early-morning flight—such a thoughtful gesture. The staff were friendly, accommodating, and always ready to assist.
One highlight for me was the gym, which is well-equipped with boxing equipment—a rare find! The pool was also fantastic, offering a refreshing break after long walks visiting nearby temples.
While the food was mostly good, I found the tempura and shakes underwhelming, especially given that they were priced double compared to similar offerings in town. There’s definitely room for improvement in this area.
Overall, the hotel deserves a 5-star rating, thanks to its spacious rooms, extremely comfortable bed and pillows, and exceptional service. I would highly recommend it for a relaxing getaway!
PS: i enjoy the free high tea at 3pm to 4pm! Didn’t try the spa but seems decent
Response from Property: Dear Meahj28, Thank you for sharing such a detailed and thoughtful review! We're delighted to hear you enjoyed your stay and appreciated the amenities, friendly service, and the special touches like the complimentary tuk-tuk, breakfast, and high tea. We also appreciate your constructive feedback regarding the location and dining options. Your comments about the tempura and shakes are noted, and we'll work on enhancing our culinary offerings to better meet guest expectations.It's wonderful to know that the spacious rooms, comfortable beds, and well-equipped gym contributed to a relaxing and enjoyable experience. We look forward to welcoming you back in the future and hope you get a chance to try our spa next time.Thanks again for recommending us and for your valuable insights!Warm regards,Soung Key Operation Manager
MARIA CZR
Classic King Bed Pool View
Stayed in Oct 2024
Solo travellers
2 review
10.0/10
Outstanding
Posted on Nov 30, 2024
I travelled to Siem Reap alone and as a solo female traveller, I cannot stress enough how safe and wonderful my experience was staying at this hotel. Here's some info to consider if you decide to stay here:
1. Service: The best ever! Although, I would say this for absolutely every local I met, such beautiful people. Mr. Key and team certainly deserve 5 stars, very attentive, polite, friendly and hands-on...you made my stay worth every penny. Thank you for your kind hospitality 🙏🏻
2. Facilities: The hotel is beautiful and elegant and has such a peaceful energy as you walk in. The room I stayed in was incredible, squeaky clean, tidy, spacious, harmonious and the bed/pillows felt like a cloud after a long day, it has a mini bar and I don't think I've ever cared much about the robes...but I gotta say, the softest robes ever! Not to mention that I do appreciate that the bed linen, towels and robe smell good and clean. The pool is very clean and surrounded by a well kept garden. There's a gym and the spa service is not to be missed, the masseuse is very skilled, strong yet gentle, I came out of the session feeling refreshed and my skin was so silky, do get the scrub!
3. Breakfast: There's a little cozy restaurant that offers a variety of food. Breakfast is buffet style with a delicious western and local menu to choose from. They also prepare fresh omelettes, yum. The staff in the restaurant are very courteous and friendly, I personally enjoyed talking to Sa and Sokhim.
4. Location/transportation: The hotel is located at about 10mins from the city centre and places of interest like Pub Street and the Markets, and about 20mins from Angkor Wat. They offer free tuk tuk rides and can arrange airport transportation from/to the airport.
My only complaint is that I didn't stay long enough...but that's on me 😁 Oh and because the atmosphere of the hotel is all natural, do expect to see some friendly lizards and other garden pets while walking around the facilities🦎 So, be careful not to hurt them. This is now my go-to place to stay in Siem Reap!
6/9
Response from Property: Dear MARIA CZR,Thank you so much for sharing such a heartfelt and detailed review. We are absolutely thrilled to hear that your solo trip to Siem Reap was both safe and wonderful, and that our hotel contributed positively to your experience.Your kind words about our team, especially Mr. Key and his staff, truly warm our hearts. We take pride in providing attentive, friendly, and genuine hospitality, and it’s wonderful to know it made your stay memorable.We’re glad you enjoyed our peaceful and elegant facilities, from the comfortable, beautifully maintained rooms to the relaxing pool and spa services. It’s fantastic to hear that the massage and skincare treatments left you feeling refreshed—our therapists will be delighted to know their skills made such an impact.Thank you for highlighting our breakfast offerings and the courteous service from Sa and Sokhim. We’re also pleased that our location, along with the complimentary tuk-tuk service, was convenient for exploring Siem Reap.Your note about the friendly garden pets is appreciated—our natural surroundings are indeed part of the charm, and we always encourage guests to be mindful and gentle with our little garden friends.It’s an honor to be your go-to place in Siem Reap, and we can’t wait to welcome you back for another memorable stay. Safe travels and warm regards,Soung KeyOperation Manager
Sam Harry
Classic King Bed Pool View
Stayed in Mar 2025
Solo travellers
18 review
10.0/10
Outstanding
Posted on Apr 3, 2025
Absolutely world class
Response from Property: Dear Sam Harry,Thank you so much for your wonderful compliment! We are thrilled to hear that you found our service to be absolutely world-class. It’s our goal to exceed our guests’ expectations, and your feedback is incredibly validating for our team. We appreciate you taking the time to share your thoughts, and we look forward to welcoming you back for another exceptional experience in the future! Warm regards,Soung KeyOperation Manager
Kim23
Classic King Bed Pool View
Stayed in Oct 2024
Family
21 review
10.0/10
Outstanding
Posted on Nov 22, 2024
Despite the fewer choices for breakfast, we like the stay here. Friendly and helpful staff and services.
6/7
Response from Property: Dear Kim23,Thank you for your kind feedback! We're glad to hear that you enjoyed your stay with us and appreciated our friendly and helpful staff and services. We note your comment about breakfast options and will consider ways to enhance our offerings in the future. Your satisfaction is important to us, and we look forward to welcoming you again for an even better experience!Warm Regards,Soung Key Operation Manager
Guest User
Classic King Bed Pool View
Stayed in Apr 2025
Couples
1 review
9.5/10
Amazing
Posted on May 6, 2025
My wife and I had a great stay here. The hotel is beautiful and well priced. The service is excellent and the staff go above and beyond (even remembering our name after one day). Phea was excellent is attending our every need. He even tried to help me get local Cambodian football shirts (I tried several shops without success). The bar man (Polin and another) was also very good and makes very tasty cocktails (all day happy hour!!)
The style of the hotel is beautiful and feels lush.
Response from Property: Dear Valued Guest,Thank you so much for sharing your wonderful experience with us. We are delighted to hear that you and your wife enjoyed your stay, from our beautiful and lush hotel environment to the excellent service provided by our dedicated staff.It's especially gratifying to learn that Phea’s attentive care and personalized service made your visit memorable, and that he went the extra mile to assist you in finding local Cambodian football shirts. We will be sure to pass along your kind words to him. Additionally, we’re pleased that you enjoyed the cocktails crafted by Polin and our other bartenders during our all-day happy hour.Your positive feedback motivates us to continue striving for excellence in hospitality. We look forward to welcoming you back for another relaxing and enjoyable stay.Warm regards, Soung Key Operation Manager
Guest User
Classic King Bed Pool View
Stayed in Mar 2025
Solo travellers
1 review
9.5/10
Amazing
Posted on May 1, 2025
Absolutely—here’s the review rewritten in first person, without suggesting you were solo:
---
A Fantastic Stay – Warm Service and Beautiful Design
I had a fantastic stay at this resort. From the moment I arrived, I was warmly welcomed by Ms. Mun (the head of service, I believe) and Mr. Run. Their kindness and attention to detail made a lasting impression and really elevated the whole experience.
The resort is beautifully designed, with a calm and elegant atmosphere throughout. My room was spotless, and the bed was incredibly comfortable—one of the best I’ve slept in.
I got a great deal, and the included breakfast was delicious. I especially appreciated the relaxed approach to breakfast time—there was no stress even when I showed up a bit later. Every staff member I interacted with was friendly, professional, and helpful.
All around, it was an excellent stay. I’d happily come back and highly recommend it.
Response from Property: Dear Valued Guest, ank you so much for taking the time to share your wonderful experience! We're delighted to hear that you enjoyed your stay and appreciated our warm service, beautiful design, and comfortable accommodations. It’s especially rewarding to know that our team, including Ms. Mun and Mr. Run, made a positive impression and helped elevate your visit. We’re glad you found the atmosphere calm and the breakfast enjoyable, and we truly appreciate your recommendation. We look forward to welcoming you back soon for another fantastic stay!Best regards, Soung KeyOperation Manager
Guest User
Classic Twin Suite With Pool View
Stayed in Mar 2025
Travel with friends
10 review
9.5/10
Amazing
Posted on Apr 27, 2025
We had a great time at the Embassy. It's essentially a small, upscale resort. Beautiful pool and facilities. Location so-so but there is a free dropoff service which was really helpful. From what I could tell, this was definitely among the nicer hotels in town. Great service, Phea in particular was very helpful and dedicated; helped arrange bikes and plan our itinerary. All positive, good rooms, great price, highly recommend.
Response from Property: Dear Valued Guest,Thank you for your wonderful review. We're delighted to hear that you had a great time at The Embassy and enjoyed our beautiful pool and facilities. It's also great to know that our free drop-off service was helpful and that Phea provided dedicated assistance with bike arrangements and planning your itinerary. We truly appreciate your kind words and high recommendation. It’s fantastic to be considered among the nicer hotels in town. We look forward to welcoming you back for another memorable stay!Best regards,Soung KeyOperation Manager