Angkor Sand Hotel Reviews

Response from Property: Dear guest, Thank you so much for your wonderful review! We're thrilled to hear that you found Angkor Sand Hotel to be a better and more affordable option. It's great to know you enjoyed the newly renovated room, comfortable bed, and efficient A/C. We're also glad the bathtub was a pleasant surprise and that you had a good experience with our Wi-Fi.Our central location and nearby amenities are indeed convenient, and we're happy you appreciated the proximity to Pub Street. We're especially delighted that you enjoyed our unique sandy poolside area with coconut trees, creating a beach-like oasis in the city center is something we're very proud of.We look forward to welcoming you again soon!Regards,The Angkor Sand Hotel Team

Response from Property: Dear Guest,Thank you for your fantastic review!We are delighted to hear that you enjoyed your stay with us and found our location convenient. It's wonderful to know that you appreciated our friendly staff and the small beach around the pool.Your recommendation means a lot to us, and we look forward to welcoming you back for another great stay!Warm regards,The Angkor Sand Team

Response from Property: Dear Guest,Thank you for sharing your feedback with us.We are pleased to hear that you found the bed super comfortable and the air conditioning effective. However, we apologize for the cleanliness issues you encountered with the floor and balcony. Your comments have been shared with our housekeeping team to ensure these areas are thoroughly cleaned for future guests.We also regret the inconvenience caused by the lack of tea, coffee, a kettle, and the issue with hot water. We will review our room amenities. We addressed the hot water problem and it is now solved.Thank you for noting that the bath looked great, even though you didn't use it. We appreciate your feedback and hope to have the opportunity to welcome you back for a more pleasant stay in the future.Best regards,The Angkor Sand Team

Response from Property: Dear Guest,Thank you for sharing your feedback with us. We sincerely apologize for the inconvenience you experienced due to the lack of an elevator. We understand how challenging it can be to carry luggage to the 4th floor, especially for those with mobility issues.Your comfort is important to us, and we are actively exploring solutions to improve accessibility for all our guests. In the meantime, our staff is always available to assist with luggage upon request.We appreciate your understanding and hope to have the opportunity to serve you better in the future.Best regards,The Angkor Sand Team