Pierre Hotel Reviews

Response from Property: 尊敬的客人，您好！感謝您選擇皮埃爾Pierre Hotel酒店（吳哥夜市暹粒酒吧街中心店），也非常感謝您對我們服務與客户關懷的認可。很高興瞭解到您在入住期間感受到了良好的客户支持和周到的服務團隊用心。我們會繼續保持服務的温度與效率，讓每一位客人都能安心、舒心地享受旅途。期待您再次光臨，歡迎隨時回來與我們相聚。

Response from Property: 尊敬的客人，您好！感謝您選擇皮埃爾Pierre Hotel酒店並分享您的入住體驗。我們非常高興得知您對員工服務的肯定，也讚賞您對WiFi使用體驗的認可。很榮幸聽到早餐時播放的舒緩老歌為您帶來了愉悦的感受。您的滿意與再次光顧的期待將成為我們持續提升的動力。期待您再次回到酒店，繼續享受舒適與温馨。

Response from Property: Dear Value Guest,Thank you for your feedback. We’re sorry to hear your stay was only just okay. We apologize for the unpleasant smell and the condition of the towels. Your comments have been shared with our housekeeping team so we can address these issues and improve the experience for future guests.Best regards,Team Management

Response from Property: 【💖Outdoor swimming pool💖Free private parking💖High-speed Wi-Fi throughout💖Brand new air conditioning💖24-hour attentive front desk service💖】Dear Guest, Thank you for your recognition and positive review! The front desk offers Chinese-speaking service, ensuring seamless communication and a comfortable stay. The hotel is conveniently located in the heart of the city center, making it easy to explore and enjoy local attractions. It's only a 20-minute drive from the airport, a truly excellent location. We will continue to provide attentive service and look forward to your next visit!

Response from Property: 【💖Outdoor swimming pool💖Free private parking💖High-speed Wi-Fi throughout💖Brand new air conditioning💖24-hour attentive front desk service💖】Dear Guest, Thank you so much for your detailed review and heartwarming recognition! The hotel room was warm and comfortable, the bedding was soft and comfortable, the 24-hour hot water was plentiful and reliable, the air conditioning was very effective, and the soundproofing was excellent. The hotel is easy to find, just a taxi ride from the airport. The front desk staff thoughtfully provided sightseeing route planning and were fluent in Chinese, which was very convenient. The breakfast selection was extensive, catering to both Asian and Western tastes, and the taste was widely praised. We especially appreciate your praise for the front desk staff; their service was friendly and enthusiastic, and they even thoughtfully recommended local coffees and specialty drinks. Their service was meticulous and attentive throughout. We are honored to receive your full marks for such excellent value for money and look forward to your next stay. We wish you a pleasant journey!

Response from Property: 【💖Outdoor swimming pool💖Free private parking💖High-speed Wi-Fi throughout💖Brand new air conditioning💖24-hour attentive front desk service💖】Dear Guest, Thank you so much for your perfect review and heartfelt sharing! We are delighted that you enjoyed the hotel's attentive and thoughtful service. The room was bright and airy, with plenty of sunlight, and the view from the window was soothing and calming. The overall environment was tranquil and peaceful, with a simple yet sophisticated and stylish decor that made for great photos. The hotel has complete facilities and a smooth and stable internet connection, ensuring a comfortable and relaxing stay. It is our greatest honor to provide you with a comfortable and wonderful stay during your travels, and we look forward to your next visit!

Response from Property: 親愛的客人您好，非常感謝您選擇入住Pierre Hotel並分享您關於家庭旅行的體驗。很高興得知酒店在暹粒之行中為您的家庭帶來了舒適與便利，讓旅途更輕鬆、更愉快。我們一直致力於為親子與家庭客人提供貼心周到的服務與適合的住宿體驗。期待不久的將來再次歡迎您和家人回到酒店，繼續享受美好的旅程。

Response from Property: Thank you for your recognition😊! We boast a convenient location and thoughtful service from our staff. We will always keep up our dedication, look forward to your next visit, and wish you a smooth journey in all your travels~

Response from Property: Dear valued guest, we sincerely appreciate your honest feedback 🙏.We have immediately arranged to rectify the noise reduction measures and working hours for the construction at the rear. We will strictly control the construction noise and operation time to minimize the impact on our staying guests and provide you with a quiet and comfortable resting environment.We are also deeply grateful for your candid reminder. We will promptly announce relevant information, offer proper reassurance and make optimizations. We look forward to bringing you a better and more pleasant stay experience in the future!

Response from Property: 親愛的客人，您好！特別感謝您對皮埃爾Pierre Hotel酒店的肯定與支持，看到您覺得“還是很好、沒問題”，我們也感到很開心。您的滿意是我們持續用心服務的動力。期待您在暹粒再次與我們相遇，祝您旅途順心，萬事如意！

Response from Property: Thank you for your kind compliment and recognition✨! We will keep dedicating ourselves to providing thoughtful services, maintaining our prime location advantages, and striving to meet every guest's needs wholeheartedly. We look forward to your next visit and wish you a pleasant journey!

Response from Property: Thank you for your recognition and positive feedback 😊! We will keep dedicated to providing thoughtful services, steadily improve the quality of breakfast, maintain a comfortable accommodation experience all the time, and look forward to your next visit~

Response from Property: Dear Anderson4506, Greetings from Pierre Hotel in Siem Reap! Thank you so much for your 5 stars rating on Trip.com. We are glad to hear that our location and other facilities are great for your stay. My team and I are feeling extremely contented to deliver the highest level of service. We do have both elevator and stairs on site at our property. Thank you for bringing this to our attention, and we hope to see you soon. Yours Sincerely, Pierre Hotel Management

Response from Property: 【💖Open-air Swimming Pool💖Free Private Parking Lot💖High-speed Whole-house Wi‑Fi💖Brand-new Air Conditioners💖24-Hour Warm Front Desk Service💖】Dear Guest, thank you very much for taking the time to share your experience of your stay. We sincerely apologize for failing to deliver a flawless experience to you. We have carefully noted down all the issues you raised and will arrange our staff to inspect and rectify each item immediately, comprehensively upgrading our room conditions, supporting facilities and service procedures. We hope you can give us another chance to let you see our brand-new improvements on your next visit. Wish you a pleasant journey.