J7 Angkor Hotel

J7 Angkor Hotel Reviews

J7 Angkor Hotel

Royal Residence, NR6, Krong, Siem Reap, Siem Reap Province, 17252, CambodiaView hotel details
J7 Angkor Hotel
J7 Angkor HotelJ7 Angkor HotelJ7 Angkor Hotel
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Guest Reviews of J7 Angkor Hotel

9.3/10
Great
100 review
Verified reviews
Location9.6
Amenities9.1
Service9.3
Cleanliness9.2
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All reviews(100)
Positive reviews(96)
Reviews with photos/video(24)
Great service(30)
Awesome stay(20)
Clean pool(14)
Great swimming pool(14)
Large rooms(8)
Located in the city centre(8)
Well decorated(5)
Tasty food(5)
Negative reviews(4)
Guest User
Executive Club Room with Balcony
Stayed in Jan 2026
Solo traveller
3 review
10/10
Outstanding
Posted on Feb 21, 2026
Location is good, quiet and nice. Service friendly and kindly. Nice place to stay in sSem Reap
Response from Property: Dear Valued Guest,Thank you very much for your outstanding review and perfect rating. We are delighted to hear that you enjoyed our quiet and convenient location, as well as the friendly and kind service provided by our team.Your kind words truly motivate us to continue delivering excellent hospitality to all our guests. We are very pleased that you had a pleasant stay in Siem Reap and chose our hotel.We look forward to welcoming you back again in the future.Kind regards,Hotel Management Team
Guest User
Classic King Room
Stayed in Dec 2025
Couple
4 review
10/10
Outstanding
Posted on Jan 25, 2026
We stayed 5 nights at this hotel. The staff were absolutely amazing- super kind, helpful and friendly. The room was spacious and clean. Breakfast had a wide variety. Highly recommend
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback
Guest User
Classic King Room
Stayed in Oct 2025
Family
1 review
10/10
Outstanding
Posted on Nov 16, 2025
Beautiful hotel! The rooms were large and clean. The service was excellent. I booked a tour online with TripAdvisor and there was a mix up. The hotel manager and his staff were so kind. They helped me call the tour company and the tour company finally came. Breakfast has little options but the pastries were amazing.
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback
khoom
Classic King Room
Stayed in Oct 2025
Couple
12 review
10/10
Outstanding
Posted on Nov 21, 2025
You can easily walk to the night market Street. What's the restaurant beside and the staff was really helpful. A unique hotel with ancient theme
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback
Raymond TCY
Classic King Room
Stayed in Oct 2025
Solo traveller
125 review
10/10
Outstanding
Posted on Nov 14, 2025
The staffs are friendly, room is big and clean with the necessary amenities are provided.
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback
Mr. Kavan
Executive Club Room with Balcony
Stayed in Aug 2025
Couple
2 review
10/10
Outstanding
Posted on Sep 25, 2025
It was a great experience staying here and highly recommend. Also thank you for the upgrade to the luxury suite for the duration of our stay.
Response from Property: Dear Mr. Kavan,Warmest greetings from J7 Angkor Hotel, Siem Reap, Cambodia!Thank you for your compliment given within this review.As we will put more efforts and continue to improve our services and facilities further, we hope that your next experience will be made a big difference if you happen to come back and give us the opportunity to serve you again.Kind regards,Sony OEUN Operation Manager
Guest User
Executive Club Room with Balcony
Stayed in Jan 2026
Couple
1 review
8.0/10
Very good
Posted on Feb 20, 2026
Honestly expected more from this hotel based off reviews. I will say location and staff are great! Accommodating and helpful. However, cleanliness of hotel did not meet my expectation. The soap they use for the bathroom and to clean the towels smell like smoke. The bathroom including the one in the room wasn’t as cleaned as I like. The bed was fine (and quite comfy). Pool could be cleaned more as there were leaves towards the jacuzzi side. Location is great but I would not stay here again.
Response from Property: Dear Valued Guest,Thank you for taking the time to share your detailed feedback. We truly appreciate your honest comments.While we are pleased to hear that you found our location convenient and our staff accommodating and helpful, we are sincerely sorry that the cleanliness did not meet your expectations. This is certainly not the standard we strive to uphold.Please accept our apologies regarding the bathroom condition, towel odor, and the pool cleanliness. Your comments have been immediately shared with our housekeeping and maintenance teams for thorough review and corrective action. We are also reassessing our cleaning procedures and product usage to ensure a fresh and comfortable experience for all guests.We regret that your stay did not fully reflect the level of quality we aim to provide. Your feedback is extremely valuable to us as it helps us improve, and we genuinely hope you might consider giving us another opportunity in the future to restore your confidence in our hotel.Kind regards,Hotel Management Team
Guest User
Classic Twin Room Non smoking
Stayed in Jan 2026
Travelling with friends
4 review
10/10
Outstanding
Posted on Feb 18, 2026
The hotel was quiet and comfortable with a very calm interior. It was a relaxing and wonderful stay. Thank you.
Response from Property: Dear Valued Guest,Thank you very much for your wonderful review and perfect rating. We are delighted to hear that you found our hotel quiet, comfortable, and relaxing.Creating a calm and welcoming atmosphere for our guests is very important to us, so it truly means a lot to know you had a wonderful stay. Your kind words are greatly appreciated.We look forward to welcoming you back again in the near future.Warm regards,Hotel Management Team
Guest User
Classic Twin Room Non smoking
Stayed in Jun 2025
Couple
5 review
10/10
Outstanding
Posted on Jul 29, 2025
Perfect hotel, great location. A nice trip to Siem Reap and we really enjoy the stay in this hotel, highly recommend it!
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback
Guest User
Classic King Room
Stayed in Aug 2025
Couple
3 review
9.0/10
Great
Posted on Sep 28, 2025
Positives - very good communication for bookings - check in very smooth and enjoyable - very friendly and helpful staff through out the hotel - room very well presented and clean - pool lovely and clean looks very nice at night with coloured lights - bed large and very comfortable Opportunities - breakfast was same each day, other hotels vary the food , ie a different breakfast buffet menu which alternates between days would be much more interesting for guests and also the staff at the hotel kitchen to do something different - at breakfast time some foods like bacon run out, seems that the staff not well resourced / trained / given autonomy to ensure foods do not run out - shower water .. low pressure and just luke warm.. probably to save on cost of heating water but not respectful to guests
Response from Property: Dear Richard,Warmest greetings from J7 Angkor Hotel ! Thank you for sharing your valuable feedback for us to learn and improve further, We have taken your comments seriously, and we are currently working to resolve this problem at our best. We really appreciate for your acknowledgement on the staff efforts to make your stay as comfortable and happy as possible. Thank you for your kind words. Best regards, Sony OEUN Operation Manager
Guest User
Classic Twin Room Non smoking
Stayed in Feb 2025
Couple
4 review
10/10
Outstanding
Posted on Mar 10, 2025
Excellent service! Everyone there was so kind. We had so many lovely conversations with staff. The facilities had everything you needed - gym, 24 hour in-room dining, pool, bar, massage. Location is walkable to many restaurants, stores etc. We enjoyed our stay and would definitely stay again. Room was large, bed was comfy. Enough space to lounge, 2 desk areas, large bathroom, tub/shower and closet space. Staff was amazing! We loved everyone and Mr.November at the pool educated on many traditional customs, we had a wonderful conversation with him as with everyone there. Front desk was helpful, friendly. Can’t say anything negative, very good hotel.
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback
Anonymous User
Classic King Room
Stayed in Mar 2025
Solo traveller
44 review
10/10
Outstanding
Posted on Apr 22, 2025
Room was so spacious and quite nice. Bathroom was clean and modern!
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback
Anonymous User
Classic Twin Room Non smoking
Stayed in Dec 2025
Travelling with friends
27 review
10/10
Outstanding
Posted on Jan 15, 2026
Highly recommend, will choose this place again next time.
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Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback
Guest User
Classic King Room
Stayed in Jul 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Aug 14, 2025
THE BEST HOTEL. The room is so clean, And Very Polite and helpful staff. They helped me a lot, thank you so much. I will definitely use the hotel again when I come back to Siem reap.
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback
Melissa92
Classic King Room
Stayed in Jul 2025
Solo traveller
10 review
10/10
Outstanding
Posted on Aug 9, 2025
10/10 for this hotel and would highly recommend. The staff are friendly and welcoming, the rooms are very spacious and clean, location is right next to royal palace & not far from shops/restaurants, the spa treatments are well worth the cost and the pool is relaxing and beautiful! Really enjoyed my stay here.
Response from Property: Thank you very much for choosing our hotel for your accommodation and thank you for taking your value time to review our hotel, We are really appreciated for your feedback