Hotels Near Prasat Bat Chum in Siem Reap

We are booked into the hotel for four nights. The hotel is lovely with an attractive stairway as you enter the hotel. The reception staff were polite, helpful and pleasant. The swimming pool is lovely and good in size. There is a pool bar but services is slow and not very attentive to customers needs. The orchid restaurant serves a varied breakfast. The main restaurant serves lunch and dinner. The food in this restaurant is tasty but be vary as you may not always get what you ordered, e.g. you may be give large prawns instead of lobster that you ordered. The room size is very good. Getting to the main town is easy by tuk tuk and they are easily available.

The hotel is in excellent shape. The air conditioning is very strong. The rooms are very clean. The hotel's location is near everything. What I'd really like to tell you is that the food is very good and the staff delivers excellent customer service. The breakfast menu includes a soup station, omelets from an egg station, local tastes, lots of fresh fruit, and bread you will love. The hotel restaurant features a ”Happy Hour” and very good pizza and cheeseburgers. Oh, and take it from someone with a great deal of experience with hotels-the staff is very young but they are smart, very enthusiastic, and they deliver outstanding customer service. They speak English very well. It starts at the front desk. They are really on the ball. They can answer any questions about the local town. The concierge staff also does an excellent job. It doesn't stop there. The housekeepers work very hard and show pride in their work as do all of the food service staff. You'll love this hotel. It's the service that makes the difference.

Quiet in the noisy, good service, and overall satisfaction. The room details are very good, and the decoration design is almost a bit relative to the price/performance ratio.

Beautifully designed Resort and the Staff is incredible friendly! Does Not Matter If the Front of the House employees, waiters or housekeeping; all really Professional. The breakfast offers a big variety of Asian Cuisine and Western Classics. Pool area is very nice. The only Part which could be improved is that the rooms are spacious as well as well maintained, but in general a Bit old and could get a do-over.

The hotel has beautiful premises inside and outside. It's very clean, and the staff is exceptional. We enjoyed the breakfast very much and especially the noodle soup station where they make everything to your liking; also a variety of delicious bread. It's a good location, about 16 -18 minutes walk to the Pub street or you can take a tuk tuk as there are plenty of them. We preferred walking. We had dinner one night and lunch in the hotel's restaurant and the food was tasty. On arrival we asked to change our room to the one overlooking the garden and pool as the view in the front of the building overlooking the road wasn't that great. We had of course to pay the difference but it was much nicer. It's a shame that the hotel wasn't very full during our stay. We enjoyed staying 4 nights there and definitely would recommend this hotel.

The service is very good, the location is convenient, the hotel environment is also good, and there is a breakfast basket prepared for early sunrise, which is very considerate. Angkor Wat is also very beautiful and worth visiting. The only suggestion is whether the room door can be closed when turning down the bed at night. I understand that it is normal to open the door when cleaning the room, but Siem Reap has a high temperature and many plants, so there are a lot of mosquitoes. We were bitten and couldn't sleep on the first night. We killed more than ten mosquitoes. I hope it can be more flexible and the waiter can close the door when cleaning.

We had the best time ever at The Embassy Angkor! The rooms are beautiful with the most comfy bed we had all vacation. The breakfast is delicious and the pool is so nice we could stay there for days. We were also very impressed with Rin, Lucky, Morning star and the rest of the staff who were always very kind and helpful. Overall highly recommended and we would love to come back

I am writing to express my utmost satisfaction and gratitude towards the impeccable services provided by your hotel, The Sarai. I have had the opportunity to stay in numerous hotels during my travels, but The Sarai has truly left a lasting impression on me. First and foremost, I would like to highlight the outstanding level of service that your staff exhibited throughout my stay. The entire team at The Sarai, especially Rose, David, and Anna, went above and beyond to ensure that I had a delightful experience. Their dedication and willingness to assist me were truly commendable. I must add that all the other staff members were equally helpful and contributed to making my stay exceptional. Apart from the exceptional service, I was particularly impressed with the hotel's amenities. The comfortable beds ensured a restful sleep, the delicious breakfast provided a great start to the day, and the fabulous pool offered a refreshing retreat. Furthermore, I was thrilled to receive a complimentary 30-minute massage, which I decided to extend due to its immense relaxation benefits. I also want to express my appreciation for the assistance I received from your staff in various other aspects. From arranging transportation to and from the airport to helping me mail out postcards, their support was invaluable. I couldn't have asked for more. In terms of location, The Sarai's proximity to the main shopping and restaurant area is incredibly convenient. The short tuk tuk ride or 10-minute walk ensured that I had easy access to all the attractions and amenities in the city. Additionally, I would like to mention the excellent tuk tuk drivers that your hotel has partnered with. These local drivers were not only knowledgeable about their beautiful city, but they also provided exceptional service and were readily available to show me around. Their passion for Siem Reap was evident, and I thoroughly enjoyed exploring the city with their guidance. My experience at The Sarai has been nothing short of extraordinary. The combination of exceptional service, top-notch amenities, and a dedicated staff has made my stay truly memorable. I am grateful for the outstanding hospitality and will not hesitate to recommend The Sarai to anyone visiting Siem Reap. Thank you once again for providing me with a remarkable experience.

My first time to experience such a world class treatment from all the staff. I was picked up from the airport and offered me a cold towel and a cold drink. When i arrived at the hotel, i was greeted with a welcoming drink and another cold towel. The buffet breakfast were so superb. Every time i sat at the table, they would again gave me a cold towel. (Seriously, this hotel has tons of cold towels 😂). Every time i went to the pool, there was a hot tea and an unlimited banana chips being served immediately. My room was insanely beautiful. I was welcome with a personalised note in my bed, great view of the balcony and very chic bath tub. The room's interior design is also to die-for. 😍 To the staff, thank you guys for being so friendly, approachable and professional. Special mentions to the Supervisor who always greets me with a welcoming smile whenever he sees me (sorry i forgot your name sir). To Ms Chet, who gave me a tour. To the guy who gave me a scarf upon checkout( sorry i also forgot your name, too. ☹️). To Mr. Myr whose very approachable. To the girl who helped me take my pictures in the pool (sorry i forgot your name too) and to my driver Mr Moe. Thank you guys for making my stay a memorable one. Just a little thing to add, I’m just not used about the cleaning protocol. I was startled and woke up many times by the hotel cleaning staff by automatically opening my door and asked me if i want to clean the room even though i did not put a signage in front of my door or informing somebody. However, those are just small matter than can be fixed. Truthfully, i don’t have anything bad to say about this hotel. I don’t mind staying here for a long time. ❤️❤️❤️

I rarely take time to write detailed reviews but I wanted to share my truly unforgettable experience at The Royal Family Suite by Memoire Palace Resort & Spa. Nestled amidst the vibrant city, the hotel stands out as the epitome of luxury and hospitality. Impeccable service (a special thank you to the manager, John), exquisite, carefully thought out design (you can literally swim from your balcony), and outstanding amenities, I genuinely believe Memoire Palace Resort & Spa has established itself as the premier destination for travelers seeking an unforgettable experience in Siem Reap. Some of my favorite parts about the hotel and experience in general were: Interior & Exterior Architecture: A harmonious blend of traditional Khmer influences and contemporary elegance creates a truly breathtaking atmosphere. The attention to detail in the interior design, with its lavish furnishings, excellent choice of lighting, and unique artistic touches, elevates the overall experience to new heights. The room was spacious, elegantly furnished, and equipped with state-of-the-art amenities. The plush bedding, tranquil ambiance, and panoramic views create an oasis of relaxation. The Exceptional Service: One of the standout features of Memoire Palace Resort & Spa is its commitment to providing exceptional service to its guests and the environment. The staff members are attentive, courteous and go above and beyond to meet every guest's needs. The manager even made an effort to visit me at the gym as he could not greet me at the reception. The hotel's staff is truly dedicated to creating a seamless and memorable stay for each visitor. In addition, the commitment to a plastic-free experience was impressive - there was literally none in all the facilities. They should be commended. Culinary Options: Memoire Palace Resort & Spa boasts an impressive array of dining options, each offering a unique culinary experience. From traditional Khmer delicacies to international flavors. The Stage 1960 had an impressive menu with imported meats I doubt can be found elsewhere; breakfast every morning was beautiful with the freshest local ingredients to create innovative dishes; even the room service, typically an afterthought, was thoughtful with something for everyone. Location: The Royal Family Suite by Memoire Palace Resort & Spa is ideally located. The hotel is a stone's throw away from the magnificent Angkor Wat, allowing guests to easily explore the UNESCO World Heritage site. Additionally, it's only a 2-minute ride to the bustling Old Market and the vibrant Pub Street, providing convenient access to local markets, shops, and lively nightlife. Tuk-tuk drivers are on standby outside the hotel so there is no wait In summary, Memoire Palace Resort & Spa is a beacon of luxury, hospitality, and elegance in Siem Reap. I have yet to find a flaw! Whether you are a business traveler, family, or here for a honeymoon - I highly recommend choosing this resort when booking your accommodation in Siem Reap!