Novotel Sihanoukville Holiday Resort

The hotel was everything. I stayed for 2 nights and 3 days and we spent all the time from the pool, to the beach and then restaurants. They have an outdoor bar by the poolside, an outdoor restaurant 1 on the 2nd floor and a cigar lounge. There’s not much to do in the area but the hotel offered enough for relaxing as it has its own private beach. There’s staff was very friendly and helpful and on our 2nd day, they helped us to upgrade from city view room to ocean view. I’d definitely recommend if going to Sihanoukville. Food wasn’t my thing though but everyone’s taste is different.

The he staff was warm, friendly, and attentive. They went above and beyond to ensure both my parents and I felt comfortable and well taken care of throughout our stay. The breakfast buffet is delicious and so so much more .. * Overall, our stay was a wonderful experience that brought my family closer together.

I really liked the breakfast..and that the hotel is located at the beach. After going into the water a few times...my swimwear now smells like raw sewage. After washing in hot water with heavy detergents..the smell lingers and the swimwear had to be disposed of. There is a waste treatment in the water beside the hotel. The staff in the cafateria has a habit of reserving tables for their friends...and its disgusting and exclusionary behavior. A male staff member did this to me twice during breakfast...and his manager was happy to support this behavior as i tried to find a place to sit in the busy cafateria. Sitting at a table joined together... these nasty people finish their meals and then move their plate to my direction. So i would search for single tables and this staff member in the photo would make that difficult. The hotel is poorly designed and a death trap. I smashed my index finger in the heavy balconey door....the pillows were awful and i suffered damage to me neck....i fell entering the bar area because my sneaker got caught in the seperate stone grates in the floor. Although a woman staff came to assist me... she soon began to make light of the situation as though a 50 y.o woman falling is a joke. My pants were damaged.. I cut my knee....and the pain to my left foot being trapped in that grate was excrutiating. The manager quickly ran away and did nothing to assist. Avoid this place if you can. It is quite expensive and i only chose it because it was newer and supposed to be cleaner.

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Room condition, cleanliness, location, and sraff service, everything is really good! I am sure to visit there again!!

Clean and nice hotel with beach front location. However, price is not justified. It’s more like 4-star hotel but charging for 5-star hotel one.