Poulowai Street 300, Sihanoukville, Sihanoukville Province, CambodiaView Hotel Details
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Easton Grand Hotel Guest Reviews
4.4/5
Very Good
22 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.5
Amenities4.4
Service4.4
Cleanliness4.4
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All reviews(22)
Positive reviews(19)
Reviews with photos/video(3)
Great service(6)
Clean and tidy(5)
Negative reviews(3)
Guest User
Deluxe Standard Room
Stayed in Dec 2023
Family
4 review
1.5/5
Posted on Jan 2, 2024
No enough parking for customer and free space in front of hotel also not allow customer parking. Immoral security, when I arrive, security just look at my far and ignore. Not even come tell me where I can park. At night, after coming from outside, I drive car in hotel, security shout to me that Parking is full and go to park on the road. I don’t think it is good solution for customer since u have set car parking is available in hotel, but when arrive just can park only 3-4 car and full while there are 6-7floor hotel. And no body take care my car that parking in the road as well. That is very unresponsive
Response from Property: Dear Guest, Thank you very much for your stay and your evaluation of the hotel, We apologize for not giving you a satisfactory accommodation experience. We attach great importance to your feedback and we will strive to provide better services. We look forward to welcoming you and your valued guests again in the near future.
Nara Smith
Deluxe Standard Room
Stayed in Nov 2023
Couples
34 review
3.0/5
Posted on Nov 27, 2023
The room was clean and easy check in .. the main problem Aircond not cool with few rooms during we staying.
Response from Property: Dear Guest,Thank you for choosing to stay at Easton Grand Hotel. We appreciate your feedback we will work on improving better service. We look forward to welcoming you and your valued guests again in the near future.
Anonymous User
Standard Twin Room
Stayed in Apr 2024
Travel with friends
2 review
3.2/5
Posted on Apr 7, 2024
The room not really cool and not clean
Response from Property: Dear Guest, We apologize for not giving you a satisfactory accommodation experience. We attach great importance to your feedback and we will strive to provide better services. We look forward to welcoming you and your valued guests again in the near future.
Guest User
Standard Twin Room
Stayed in Apr 2024
Couples
11 review
5.0/5
Outstanding
Posted on Apr 20, 2024
Recommended by a friend, I like this hotel, it is clean and sanitary, the location is very easy to find, staying in a king-size room with a direct sea view, I have stayed here many times. Recommend everyone to stay here often!
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise. We will continue to maintain the quality of our service and let more guests feel our professionalism and dedication. Welcome to visit us again!
匿小秘
Deluxe Standard Room
Stayed in May 2024
Family
2 review
4.2/5
Very Good
Posted on Aug 22, 2024
Not far from the beach
Original TextTranslated by Google
Guest User
Deluxe Standard Room
Stayed in Dec 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Dec 13, 2023
The front desk service is good, Chinese communication is ok, the price is reasonable, it is worth recommending!
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for staying at Easton Hotel and leaving your valuable review. We will continue to work hard. Welcome to visit us again!
Guest User
Deluxe Standard Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 30, 2024
Especially the lady at the front desk, she is very polite, has a very good attitude, and the experience is particularly good
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Guest User
Deluxe Standard Room
Stayed in May 2024
Business travellers
19 review
5.0/5
Outstanding
Posted on May 31, 2024
The room is clean and tidy. The service is warm and thoughtful. It feels like finding the taste of home abroad.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise. We will continue to maintain the quality of our service and let more guests feel our professionalism and dedication. Welcome to visit us again!
Guest User
Deluxe Standard Room
Stayed in Mar 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Mar 31, 2024
Clean and tidy, the service is very attentive, and everything is arranged properly.
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of us. We will continue to maintain our service quality and let more guests feel our professionalism and attentiveness. Welcome to visit us again!
Guest User
Deluxe Standard Room
Stayed in Nov 2023
Solo travellers
1 review
5.0/5
Outstanding
Posted on Nov 28, 2023
The room is clean and tidy, the service is good, and it is convenient to travel. It is near the two lions landmark in Sihanoukville.
Original TextTranslated by Google
Response from Property: Dear guest, Thank you very much for staying at Easton Hotel and leaving your valuable review. We will continue to work hard. Welcome to visit us again!
Guest User
Sea View Deluxe King Room
Stayed in Sep 2023
Solo travellers
6 review
1.0/5
Posted on Sep 13, 2023
Abominable environment, people who can tolerate the noise might be able to stay
Original TextTranslated by Google
Response from Property: Dear guest, hello! We are deeply sorry for the problems you encountered. The hotel's rooftop is undergoing minor construction for a week. The hotel attaches great importance to your opinions. We have reported it to the relevant departments and made adjustments. Thank you very much for your suggestion and welcome to stay again!
Guest User
Deluxe Standard Room
Stayed in Aug 2024
Solo travellers
5 review
5.0/5
Outstanding
Posted on Aug 17, 2024
Very good, very good
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise. We will continue to maintain the quality of our service and let more guests feel our professionalism and dedication. Welcome to visit us again!
Zhengpeixiang
Deluxe Standard Room
Stayed in May 2024
Business travellers
36 review
5.0/5
Outstanding
Posted on May 8, 2024
Good location, cost-effective
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise. We will continue to maintain the quality of our service and let more guests feel our professionalism and dedication. Welcome to visit us again!
Guest User
Deluxe Standard Room
Stayed in May 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on May 9, 2024
Very satisfied, thank you
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise. We will continue to maintain the quality of our service and let more guests feel our professionalism and dedication. Welcome to visit us again!
Beifengchuidaojianpuzhai
Deluxe Standard Room
Stayed in Sep 2023
Business travellers
209 review
5.0/5
Outstanding
Posted on Oct 12, 2023
The hotel has a unique location
Original TextTranslated by Google
Response from Property: Dear guest, thank you very much for your praise of us. We will continue to maintain our service quality and let more guests feel our professionalism and attentiveness. Welcome to visit us again!