The Landmark Hotel Reviews

Response from Property: Dear Guest,Thank you for taking the time to share your feedback.We are pleased to hear that you found our location convenient for exploring Batu Pahat and that Grab services were easily accessible.We would also like to clarify that the air conditioning system in our rooms is individually controlled, not centralized. Each room is equipped with its own air conditioning unit, allowing guests to adjust the temperature according to their preference.We appreciate your feedback and will continue to ensure our facilities provide a comfortable stay for all guests. We look forward to welcoming you back to Landmark Hotel again soon.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback. We sincerely apologize for the inconveniences you experienced during your stay.We are truly sorry regarding the toilet leakage issue in your first room and the inconvenience caused when you had to repack your belongings and return to the Front Desk for a room change. We understand that this situation was frustrating, and we appreciate your patience and understanding while our team arranged an alternative room.We also apologize for the inconvenience caused by the early extension call during your check-out time. As a returning guest, we truly appreciate your continued support, and we will remind our team to be more mindful and considerate when handling guest communications.Regarding the TV issue, we apologize for the disturbance and inconvenience caused. We have shared your feedback with our maintenance team for further checking to ensure such issues can be addressed.Thank you again for bringing these matters to our attention. Your feedback is valuable in helping us improve our service and facilities. We hope to have the opportunity to welcome you back and provide you with a smoother and more comfortable experience in the future.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you for taking the time to share your feedback.We sincerely apologize that the cleanliness of the bathroom did not meet your expectations. Finding hair and used tissue is unacceptable, and we have shared your comments with our Housekeeping team for immediate improvement. We also appreciate your feedback regarding the noise from the hallway and neighboring rooms.We are, however, delighted to know that you were pleased with the room, room service, and our check-in and check-out experience. Thank you for your valuable feedback, and we hope to welcome you back for an even better stay in the future.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you for your kind review and for choosing Landmark Hotel during your first visit to Johor.We are delighted to hear that you had a pleasant stay and that we could be part of your enjoyable experience in Batu Pahat. Your support means a lot to us.We look forward to welcoming you back on your next visit to Johor.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you for taking the time to share your detailed feedback.We are pleased to hear that you found our staff friendly and helpful, and that the room was neat and clean. Your kind words are greatly appreciated.We sincerely apologize for the inconvenience caused by the weak Wi-Fi, limited TV channels, and the musty smell in the room. Your feedback has been shared with the relevant teams as we continue to improve our facilities and guest experience.Thank you once again for your valuable comments. We hope to have the opportunity to welcome you back and provide you with an even better stay in the future.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you for your kind review and for staying with us.We are glad to hear that you found our hotel clean, easy to locate, and convenient for getting around the town. It is also great to know that the parking availability added to your overall convenience during your stay.We truly appreciate your feedback and look forward to welcoming you again in the future.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you for your wonderful feedback.We are delighted to hear that you enjoyed our cozy rooms, comfortable beds, soft pillows, hot showers, and clean washrooms. Your comfort and satisfaction are very important to us, and we are pleased that you had an enjoyable stay.We truly appreciate your support and look forward to welcoming you back to Landmark Hotel again soon.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you so much for your wonderful review and for choosing to stay with us.We are delighted to hear that you had a comfortable stay and enjoyed a good night's sleep. It is great to know that you appreciated the cleanliness of the room, the in-room amenities, convenient location, and the friendliness of our reception team. We are also glad you enjoyed the special discount at Landmark Café/Restaurant.We truly appreciate your feedback regarding the hallway noise. Your comments are valuable to us, and we will continue working towards improving our guests’ comfort and overall experience.We look forward to welcoming you again for another pleasant stay.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you for your kind review and for choosing to stay with us.We are delighted to hear that you enjoyed our spacious and clean room, convenient location, and private parking facilities. Your positive feedback means a lot to us and motivates our team to continue providing a comfortable stay experience.We look forward to welcoming you back again soon.Warm regards,Landmark Hotel Team

Response from Property: Dear Guest,Thank you for your kind feedback.We are delighted to hear that you enjoyed our convenient location and appreciated the cleanliness of our rooms. Your support means a lot to us, and we look forward to welcoming you back to Landmark Hotel again soon.Warm regards,Landmark Hotel Team

Response from Property: Thank you so much for your fantastic review! We’re delighted to hear that you enjoyed the clean rooms, friendly staff, and our restaurant offerings without a price increase during CNY.Your kind words mean a lot to our team, and we look forward to welcoming you back again soon! 😊

Response from Property: Thank you for your kind feedback. We’re glad you enjoyed the spacious and clean triple room during your stay.