THE ROOM BUGIS

Convenient location, within walking distance to many places, and the metro is a short ride away. It's located on the second floor. The rooms are fine, beds are comfortable, and the linen is fresh. The men's shower rooms need renovation; the doors are broken and don't close completely, with difficulty. The entrance to the second floor is quite dirty.

As a Singapore resident, I occasionally stay here when my lease runs out. I've probably revisited more than 5 times already. It seems like a few things have changed, perhaps the owner or manager. 1. Extremely uncomfortable mattress. Out of all the hostels I've stayed in, this mattress was the worst. The springs made it hard and painful every time I lay down. I'm not sure if it was just my bed. Please put something on top of it. 2. The towels have changed from large to small. I personally didn't like this. 3. This has always been a complaint: guests are supposed to take off their shoes inside, but there are uncivilized guests who walk around with their shoes on. I wish they would enforce this rule.

Seriously, avoid this hotel if you can. They lock the doors and refuse to give out the access code, leaving me locked out at midnight. 1️⃣ I stayed here for seven days. On the sixth day, a curly-haired, English-speaking, middle-aged female staff member, who seemed to be a cleaner or at the front desk, locked the door. I asked her for the code, and she assured me she wouldn't lock it. Yet, when I returned, it was locked again and stayed locked every night. I'd come back at 12 AM and wouldn't know the main door's access code, and neither she nor anyone at the front desk would tell me. 2️⃣ When I went to retrieve my luggage, someone happened to be leaving and held the door open, so I went in. Later, that same cleaner saw me and locked the door again. She then wouldn't let me in and verbally chastised me in English, saying that if I wanted to store my luggage, I had to tell her, and if I didn't, she would demand a fine and I'd have to pay her money? 3️⃣ After getting in, I sat at the front desk for a bit, and that female cleaner came over and demanded, 'Where is your luggage? Tell me!' It was as if she was treating me like a thief. Then she said, 'You can leave now, so why are you still here?' I told her I was waiting to book my ride-hailing service. 4️⃣ In short, they treat customers like potential thieves, their attitude is absolutely terrible, and they lock the doors. 5️⃣ Especially that one female cleaner at the front desk, her attitude is incredibly bad. She even spoke very rudely to the Black woman on the bed opposite mine, saying, 'You have to leave now!' I felt completely unsafe staying here. They lock the doors, treat customers like thieves, and constantly interrogate them. I honestly want to tell the front desk here to *******! Get out!!! Everyone, do not stay here! Do not stay! They lock the doors and don't give out the code.

Booked a female dorm bed because I was attending an event at the Suntec Convention Centre. The location is super convenient, situated right between Bugis and the Esplanade—about a ten-minute walk to Suntec, and just a bit further to the Esplanade, Marina Bay Sands, and the Merlion. Given the price, I wasn't expecting much in terms of service anyway; the self-service style is actually quite nice, and having a water dispenser was a big plus. Personally, I feel the only downside is that the toilets and bathrooms are combined—I forget if there were three or four of them. Even though there's a sign at the door suggesting a 15-minute limit, it feels like no one cares, so you have to wait quite a while during peak hours.

Perfect for a solo traveler! The surrounding amenities are quite complete. There's a food street downstairs, and the subway and bus stops are pretty close, just a few minutes' walk away. It's also very convenient for an evening stroll by the sea!