Heritage Collection on Victoria - Mobile App Check-In

Facilities: State-of-the-art. I downloaded the app myself to check in. I called the staff, and they helped me with the procedures. Hygiene: Clean and tidy. Environment: The hotel's environment is elegant and comfortable. Whether it's the guest rooms, the exterior corridors, or the garden outside the rooms, everything offers a high-quality experience. Service: The entire check-in process was self-service. I called the staff, and they were friendly and helpful, resolving all issues.

The renovation is very new, and all the basic facilities are there. Check-in was very convenient.

Hygiene: Super clean, it felt like the cleaning staff or owner must have OCD, which is great, haha. The shower was very clean, and the overall room design was very comfortable. Facilities: Very complete, there was even a glass kettle, cutlery, and plates in the drawer. However, one downside is that there's no elevator, so if you have a lot of luggage, you have to carry it up and down a very narrow, high, and steep staircase yourself, which is very inconvenient. The stairs inside the apartment are also a bit steep, so you need to be careful. The space on the first floor can be a bit cramped; two people with two 20-inch suitcases can barely open them. Service: The front desk is only staffed during fixed hours. Since we were out early and back late, we only saw them twice during our three-day stay, but each time they were very friendly and greeted us. When we checked our luggage at the end, the staff member was also very enthusiastic. Environment: Within a 10-minute walk, there are many Instagrammable spots, including a fun historical and cultural district called Kampong Glam. There's plenty to eat, drink, play, shop, and see. It's also not noisy here; generally quiet.