Holiday Inn Singapore Atrium Reviews

Response from Property: Thank you for sharing your experience! We’re delighted to hear that your daughters enjoyed their stay and found the room comfortable. We look forward to welcoming you all back soon!

Response from Property: Dear Keith,Thank you for your honest and thoughtful feedback.We’re glad to hear you found the location convenient and that the signs made it easy to find your way to the hotel. We know how important a smooth arrival is after a day of travel.We’re truly sorry that your initial room didn’t meet expectations, and we appreciate your patience and understanding. It means a lot to us that you gave our team the opportunity to make it right. We’re so pleased they could assist you promptly and provide a more comfortable room that allowed you to rest well for the night.Your kind words about our staff’s responsiveness are very much appreciated, and we’ll make sure they know their efforts made a difference.We hope to welcome you back for a more seamless and restful experience in the future.Sincerely,PaulineFront Office Manager

Response from Property: Dear MarianMae,Thank you for your wonderful review. We're delighted to hear that you enjoyed your stay at Holiday Inn Singapore Atrium. We look forward to welcoming you back for another great stay soon.Sincerely,KrishanAssistant Front Office Manager

Response from Property: Thank you for sharing your feedback with us. We're pleased to hear that you enjoyed our great location and breakfast offerings.We do apologize if the room you received did not fully meet your expectations, though we're unsure of the specific concerns regarding the mismatch with your booking. We would love to hear more details so that we can address this properly and ensure that all of our rooms meet our guests' expectations.Thank you again for your understanding. We hope to welcome you back for a smoother experience in the future.Sincerely,PaulineFront Office Manager

Response from Property: Dear NiuniuEe,Thank you for your kind words! We're delighted you enjoyed your stay and that we could be part of your special celebration. We hope to welcome you back again soon.Sincerely,PaulineFront Office Manager

Response from Property: Dear Jessica,Thank you for your feedback. We regret to hear that your check-in experience did not meet your expectations, as this is not the service we strive for. Your comments have been shared with our Front Office team to improve. We hope to welcome you back for a better experience in the future.Sincerely,MiaHotel Manager

Response from Property: Dear Gene Chu,We’re truly sorry for the delay you faced at check-in and that the room condition did not meet your expectations. Please know your feedback is important to us and we are working on improvements. We appreciate your patience and hope we can welcome you back for a much better experience.Sincerely,Mia Hotel Manager

Response from Property: Dear Puterafahd,Thank you for sharing your fantastic feedback! We’re thrilled to hear that your short staycation was such a great experience. It’s wonderful to know that you were pleased with the quality of the food and service, and that our staff—from the bell boy to housekeeping—were able to make your stay more pleasant.We’re also happy to hear that the free breakfast for children was appreciated and that it helped create wonderful memories for your family. Your kind words mean a lot to us, and we’re so pleased to have played a part in making your trip memorable.We look forward to welcoming you back to any of our Holiday Inn hotels in the future and hope to provide you with another exceptional stay!Sincerely,PaulineFront Office Manager

Response from Property: Dear Jin Chong, Thank you for your feedback! We’re delighted to hear that you enjoyed our convenient location. Your feedback on our facilities will be reviewed internally. Once again, we hope to welcome you back soon! Sincerely, Pauline Front Office Manager

Response from Property: Dear Brandon,Thank you so much for your lovely feedback! We’re truly honoured to be your go-to hotel for staycations, and it’s always a pleasure to welcome you back to Holiday Inn Singapore Atrium.We’re glad to hear you had another enjoyable time with us—whether it’s relaxing with a drink at 317 Atrium Bar or indulging in our buffet spread, it’s great to know these experiences continue to hit the mark for you.We can’t wait to have you back for more good times, great food, and relaxing stays. Till then, take care and see you again soon!Sincerely,PaulineFront Office Manager

Response from Property: Thank you for your kind feedback.We hope to welcome you again soon.Sincerely,PaulineFront Office Manager

Response from Property: Dear JayBkk, Thank you for your kind review! We're so happy to hear you had a great experience. We look forward to welcoming you back soon! Sincerely, Pauline Front Office Manager

Response from Property: Dear valued guest,Thank you for your wonderful review. We're thrilled to hear that you enjoyed your stay — from our friendly team and prompt service to the comfort and cleanliness of your room.It means a lot to us that you'd choose to return, and we can’t wait to welcome you back for another great experience.Sincerely,PaulineFront Office Manager