Village Hotel Sentosa by Far East Hospitality

Beautiful environment and pleasant scenery! A fantastic hotel! The pool is great for family fun, and you can even watch fireworks at night 🎇! This is definitely the top choice for a family-friendly hotel getaway!

The hotel's pool is absolutely stunning. The room itself was pretty basic, just functional, but it was kept clean. It's super convenient for getting to Universal Studios. There aren't many food options nearby, so we took a shuttle to VivoCity twice, which was easy and the MRT was free. Overall, it was a good stay. The hotel is very popular, but the front desk staff were still quite friendly.

The hotel environment is really great, with many pools that my kids absolutely loved. Grabbing a drink or ice cream from the poolside bar really completed the vacation vibe. The hotel is also very close to the MRT station, making it convenient to get to Universal Studios or travel to other islands. Plus, the QR code provided by the hotel allows for free entry and exit from the island.

The only upside was the convenient location; it's just one express stop away from Universal Studios and the Aquarium. However, Sentosa Island isn't that big, so it's not far to walk either. The stay was even worse than a budget hotel; there wasn't even a closet in the room. The floor space was small, making it difficult to even open a suitcase. They boast about being eco-friendly, not providing drinking water, and instead give you an enamel mug to fill from the tap. But without disposable cups, it's not very hygienic to use. The swimming pool looked pretty, but it was actually very crowded, and the water was so dirty I didn't dare to swim. The common areas weren't cleaned; I stayed for three days, and a piece of paper remained untouched in the elevator the entire time. For a hotel like this, charging nearly 5,000 a night, and being full of tour groups, I wonder if they're paying the same exorbitant price?

Just checked out and I'm very satisfied with all aspects of the hotel. The breakfast was quite good, and all the outdoor facilities were a big hit with the kids. A special thanks to the handsome gentleman at the front desk and all the baggage storage staff – your warm and thoughtful service made me want to leave a glowing review!

Clean and tidy, with the subway right outside. Housekeeping was prompt. It's also great for families with kids; we just pushed the beds together for two adults and one child, and it worked perfectly.

The hotel is on Sentosa, about a 20-minute taxi ride from the city. When entering the island, just show your hotel booking to the staff to waive the entry fee. Check-in isn't until 3 PM. The room was quite large and comfortable. I didn't get a chance to use the pool or have breakfast, but overall it was decent.

This is the absolute worst hotel I've ever stayed at. My family of three checked in at 10 AM, but we didn't get our room key until around 3 PM. When we finally did, they assigned us the furthest room possible, not directly accessible. We had to take an elevator to the 3rd floor from the lobby, walk a bit, then take another elevator to the 2nd floor, and walk even further inside. No one helped us with our luggage, and it was incredibly inconvenient with three suitcases and a child. Japanese and Korean guests who checked in later than us got rooms much closer and with direct access. Are you discriminating against Chinese people? The hotel staff were arrogant; those who spoke Chinese insisted we speak English. Even if they don't speak Chinese, they should find someone who does, especially since I'm a paying customer. I wasn't feeling well and it took them half an hour to bring an extra blanket. The walk from our room to the hotel lobby was long enough to get to Universal Studios itself. It was so inconvenient to leave the hotel, wasting so much of my time. The room's facilities and cleanliness were terrible; it smelled awful, worse than a budget motel in China. I've never left a bad review in my 10 years of using Ctrip, but this is my first. It was a complete waste of money and a terrible experience. The only good thing about this hotel is its location, very close to Universal Studios, just one tram stop away.

We stayed in a family room, which consisted of two connecting rooms. The rooms were indeed small, but the big beds were a plus! The hotel pool was great for kids. However, the facilities and interior decor didn't quite live up to the nearly five-thousand-dollar price tag per night. For a hotel that positions itself as a swimming-focused destination, it's a shame there's no washing machine, or at least some dryers. The location is excellent though, very close to the beach and Universal Studios, both within walking distance.