Village Hotel Sentosa by Far East Hospitality

Village Hotel Sentosa by Far East Hospitality Reviews

Village Hotel Sentosa by Far East Hospitality

10 Artillery Ave, #02-01 Palawan Ridge, Sentosa Island, 099951, SingaporeView Hotel Details
Village Hotel Sentosa by Far East Hospitality
Village Hotel Sentosa by Far East HospitalityVillage Hotel Sentosa by Far East HospitalityVillage Hotel Sentosa by Far East Hospitality
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Village Hotel Sentosa by Far East Hospitality Guest Reviews

4.5/5
Great
2112 review
Verified reviews
Location4.6
Amenities4.4
Service4.4
Cleanliness4.5
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All reviews(2112)
Positive reviews(2031)
Reviews with photos/video(919)
Great swimming pool(757)
Small room size(191)
Perfect for kids(172)
Offers pick-up/drop-offs(61)
Nice sea view(49)
Close to beach(46)
Has facilities for children(21)
Has an infinity pool(18)
Negative reviews(81)
Anonymous User
Deluxe Family Room
Stayed in Sep 2024
Family
1 review
4.0/5
Very Good
Posted on Sep 17, 2024
Good as a 4-star hotel with very nice pools! However, hotel staff is not really friendly and helpful.
Response from Property: Dear Guest,Thank you for sharing your feedback. We’re glad to hear that you enjoyed our pools and found them a highlight of your stay. However, we sincerely apologize for the lack of friendliness and helpfulness you experienced from our staff. Your comments are important, and we will work to improve our service standards to ensure a better experience for all our guests.We hope to have the opportunity to welcome you back for an improved stay in the future.Yours Sincerely, Elroy Laurent Leow"Where you eat, play and explore like a local"
Dina89
Deluxe Room
Stayed in Sep 2024
Family
2 review
4.7/5
Amazing
Posted on Sep 9, 2024
The room is clean and good size. They have quite a number of pools and activities. My sons enjoy it very much. The location is good, walking distance to RWS and 1 stop away to beach station
Response from Property: Dear Dina89,Thank you for your lovely feedback! We’re delighted to hear that you enjoyed our clean and spacious rooms, as well as our pools and activities. It’s wonderful to know your sons had a great time, and that our convenient location added to your overall experience. We look forward to welcoming you and your family back to Village Hotel Sentosa!Yours Sincerely, Elroy Laurent Leow"Where you eat, play and explore like a local"
kyg2022
Deluxe Room
Stayed in Sep 2024
Family
22 review
4.5/5
Great
Posted on Sep 8, 2024
3rd time at this hotel and as usual, it was overall a pleasant 2 nights' stay. Check in took a long while cos I requested for a room with bathtub. After a long search, it was still not available. Convenient location near to Imbiah station, nice environment with good facilities.
Response from Property: Dear kyg2022,Thank you for choosing to stay with us again, and for sharing your feedback! We’re pleased to hear that you enjoyed your stay and our convenient location near Imbiah station. We apologize for the wait during check-in and for not being able to accommodate your request for a room with a bathtub. Your continued support means a lot to us, and we look forward to welcoming you back for another pleasant stay.Yours Sincerely, Elroy Laurent Leow"Where you eat, play and explore like a local"
Siew Yin
Deluxe Family Room
Stayed in Sep 2024
Family
1 review
4.5/5
Great
Posted on Sep 14, 2024
Enjoyed the stay with family members (all adults) over 3D2N in the Deluxe Family Room. Like the connecting room and the amenities provided in the room. The staff were very friendly and often gave out treats such as ice cream around the reception area. I feel the staff takes pride in what they are doing. I think the hotel also looks into details to make the stay safe and comfortable. We love the bed and little things such as the corner guards they put around the furniture and also ice machine outside our rooms for us to collect ice to make cold drinks especially in such a hot weather. The breakfast has enough spread for me. One thing they can improve is to put some lemon grass fragrance around the hotel and for the toilet sometimes it smells.
ken2024
Deluxe Room
Stayed in Aug 2024
Family
1 review
3.2/5
Posted on Aug 30, 2024
The hotel provided a satisfactory stay with comfortable rooms. Service was adequate but lacked personal touch. The location was convenient, yet amenities were basic. Overall, a decent option for budget-conscious travelers.
Response from Property: Dear Ken2024,Thank you for your feedback. We’re glad to hear that you found our rooms comfortable and the location convenient. We appreciate your comments about the service and amenities and will use them to enhance our guest experience. We hope to have the opportunity to provide you with a more personalized experience in the future.Yours Sincerely, Elroy Laurent Leow"Where you eat, play and explore like a local"
Nurliyana Md Jamal
Deluxe Room
Stayed in Aug 2024
Couples
1 review
5.0/5
Outstanding
Posted on Aug 26, 2024
Thoroughly enjoyed our stay at the hotel. The staff were friendly and forthcoming. Cleaning staff were friendly and efficient.
Response from Property: Dear Nurliyana Md Ja,Thank you for your wonderful feedback! We’re delighted to hear that you thoroughly enjoyed your stay and found both the staff and cleaning team friendly and efficient. Your satisfaction is our priority, and we look forward to welcoming you back in the future!Yours Sincerely, Elroy Laurent Leow"Where you eat, play and explore like a local"
CarlosLee
Family Room
Stayed in Aug 2024
Family
3 review
5.0/5
Outstanding
Posted on Aug 11, 2024
Very clean. The location is good near the monorail station. There is a hotel shuttle bus to the Vivocity. Process of check in and check out is very smooth.
Response from Property: Hi CarlosLee,Thank you for your kind review! We’re thrilled to hear that you found our hotel clean and well-located, and that the check-in and check-out processes were smooth. It’s great to know that our shuttle service and proximity to the monorail station added to your convenience. We look forward to hosting you again soon!Yours Sincerely, Elroy Laurent Leow"Where you eat, play and explore like a local"
Guest User
Deluxe Room
Stayed in Sep 2024
Travel with friends
2 review
5.0/5
Outstanding
Posted on Sep 8, 2024
Soooooo Nice ! Really like these moments and a swimming pool is waaaaw
Response from Property: Dear Guest User,Thank you for your kind words! We’re thrilled to hear that you enjoyed your stay and had a great time at our swimming pool. We look forward to welcoming you back for more wonderful moments at Village Hotel Sentosa!Yours Sincerely, Elroy Laurent Leow"Where you eat, play and explore like a local"
BCom
Deluxe king Room
Stayed in Jul 2024
Family
6 review
5.0/5
Outstanding
Posted on Jul 17, 2024
It was an amazing time at the hotel. The staff were really supportive. The location is suitable for Universal studios because the train station is across the road
Response from Property: Dear BCom,Thank you for your wonderful feedback! We’re thrilled to hear you had an amazing time and found our staff supportive. It’s great to know that our location was convenient for your visit to Universal Studios. We look forward to welcoming you back for another fantastic stay!Yours Sincerely, Elroy Laurent Leow"Where you eat, play and explore like a local"
foodpie
Deluxe Room
Stayed in Jul 2024
Family
3 review
5.0/5
Outstanding
Posted on Jul 20, 2024
Very very nice hotel! Beautiful pool and nice room. They had prepared birthday surprises.
Response from Property: Hi foodpie,Thank you for your kind words! We’re thrilled to hear you enjoyed the beautiful pool, the nice room, and the birthday surprises. It’s wonderful to know we could make your stay special. We look forward to welcoming you back!Yours Sincerely, Elroy Laurent Leow"Where you eat, play and explore like a local"
Jaehun
Deluxe Room
Stayed in Jun 2024
Travel with friends
4 review
4.5/5
Great
Posted on Jul 3, 2024
Clean, new built, nice amenities. It’s between the universal studios and beaches but no direct access to beach so you should walk abt 15~20 minutes to beach or take sentosa express. Also you should take sentosa express to visit universal studios. Pool was also nice but temp is kinda cold.
Miss Quite
Deluxe Room
Stayed in Jun 2024
Family
1 review
5.0/5
Outstanding
Posted on Jul 9, 2024
The hotel is near by Imbia station and well located to see all the sightseeing. Walking distance to the beach and shopping area. The room was big, clean and modern. Plus a very welcoming bidet (auto open functions)😂. The pool was true to the photographs upon the hotel's website, large, clean and lots, it was a great way to start the morning.
Response from Property: Dear M‍i‍s‍s‍ ‍Q‍u‍i‍t‍e,Thank you for sharing your experience with us! We're delighted to hear that you enjoyed our hotel's convenient location near Imbiah station, as well as its proximity to local attractions, the beach, and shopping areas. It's wonderful to know that you found your room spacious, clean, and modern, and that our bidet features added a touch of comfort to your stay. We're thrilled that you also had a great time at our pool, and that it met your expectations from our website.We look forward to welcoming you back for another fantastic stay!Yours Sincerely, Elroy Laurent Leow"Where you eat, play and explore like a local"
Be-YOU-Ty!
Family Room
Stayed in Jun 2024
Family
3 review
4.7/5
Amazing
Posted on Jun 12, 2024
My family and I enjoyed our stay at this hotel. Staff are very friendly and accommodating. The only downside room refreshment needs to be improved. Coffee and tea avail near the lift lobby. The kettle in the room is a bit dusty and moldy. So we didn’t dare to use. Pool and amenities are kids friendly though. Overall, we will consider to stay again in this hotel.
Becca02
Deluxe Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on Jun 3, 2024
Beautiful resort with amazing pools and restaurant. Great location and child friendly. Staff were helpful and welcoming.
ZoeG
Family Room
Stayed in May 2024
Family
1 review
5.0/5
Outstanding
Posted on May 31, 2024
It’s a pleasant stayed. Me and my family enjoyed it so much. The location is so convenient, walking distance to the monorail station. I love the cleanliness of the hotel. I love the pool as well with a beautiful scenery. Will be back!