ibis budget Singapore West Coast Reviews

Response from Property: Dear Larry, Thank you for sharing your feedback.We apologize for the noise disturbance. As we understand how important a peaceful stay is, please approach our front desk colleagues who will immediately look into the issue to ensure a quieter environment.Your feedback is invaluable in helping us improve and we hope to have the opportunity to welcome you back for a more comfortable stay.Warm Regards,JanetGuest Experience Executive

Response from Property: Dear Vladimir,Thank you for choosing our hotel to be your preferred accommodation during your visit to Singapore.It is heartening to hear that your stay had been a wonderful one and that our location had met your expectations. Our hotel is indeed very well located and ideal for travellers with our easy accessibility to eateries, public transport, convenient amenities and National University of Singapore.We hope to remain the hotel of your choice in your next visit to Singapore!Warm Regards,JanetGuest Experience Executive

Response from Property: Dear PNTW,Thank you for your positive feedback and for choosing to stay with us. As your booking is under the discounted rate with non-cancellation policy as reflected in the booking confirmation, it is not possible to get a refund as the non-refundable rates offer the best value at the time of booking. This non-cancellation policy is similar to flight bookings and in line with standard hotel practice. We regret your experience and highly recommend you carefully check the terms and conditions at time of booking to select the best option to suit your needs. We look forward to welcome you back for a better experience in the near future.Warm Regards,JanetGuest Experience Executive

Response from Property: Dear Guest,Thank you for letting us know we have met your expectations as a budget-conscious urban explorer! We are delighted to hear that the service of our team, our excellent location and clean rooms were the highlights of your stay with us. It is always great to learn that our efforts contribute to a positive experience for our guests. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear wong,THank you for returning to stay with us again. Standard rooms do not have windows and we do see this is indicated on the booking platform. Our helpful reservation team or Front Desk would be glad to recommend the relevant rooms if you require windows and a refrigerator during your stay. We look forward to welcome you back again.Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,We are not able to retrieve details of your stay with us. All our rooms are assigned in accordance with the confirmations from our partnering booking platforms. As our Standard rooms do not have windows and this is clearly indicated on the booking platform, please book our Superior and Deluxe rooms if you prefer having a windowWarm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,The Hotel Team is delighted to receive your awesome review! Our hotel is ideal for travellers with our convenient location and great accessibility to public transport, eateries and National University of Singapore (NUS). We are happy to hear that you liked the breakfast at our partnering cafe. We hope to remain the hotel of your choice in your next visit to Singapore!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Stephanie, Thank you for choosing us as your preferred hotel accommodation. Being a no-frills budget hotel, we strive to provide an affordable and convenient option for travelers who prioritize practicality over luxury. Wishing you a good business trip and hope to have you stay with us again.Warm Regards,JanetGuest Experience Executive

Response from Property: Dear Amalina,The Hotel Team is delighted to learn of your wonderful family stay with us, in particular from our hotel's convenient location. Our hotel is indeed well located in close proximity to many restaurants, public transport and amenities. We look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Ridhuan,Thank you for leaving a five star review for ibis budget West Coast, and loving the great accessibility we provide for our guests with our convenient location! Our hotel is indeed very well located with our close proximity to eateries, public transport and convenient amenities. We would love to welcome you back for another awesome experience with us on your next visit!Warm Regards,RolandGuest Experience Executive

Response from Property: Dear Guest,Thank you for leaving a five star review and compliments for our lovely hospitality team. It has definitely been our immense pleasure to have provided you with an excellent hotel experience and we certainly look forward to another opportunity to do so again soon.Warm Regards,RolandGuest Experience Executive