ISA Raeburn Park Apartments

ISA Raeburn Park Apartments Reviews

ISA Raeburn Park Apartments

10 Raeburn Park Block A, 088702, SingaporeView Hotel Details
ISA Raeburn Park Apartments
ISA Raeburn Park ApartmentsISA Raeburn Park ApartmentsISA Raeburn Park Apartments
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ISA Raeburn Park Apartments Guest Reviews

3.3/5
63 review
Verified reviews
Location3.3
Amenities3.1
Service3.3
Cleanliness3.4
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All reviews(63)
Positive reviews(47)
Reviews with photos/video(6)
Awesome stay(19)
Friendly owner(10)
Too noisy(4)
Negative reviews(16)
kittingkitty
Studio Twin With Kitchenette
Stayed in Jul 2024
Other
180 review
5.0/5
Outstanding
Posted on Jul 7, 2024
Excellent service, nice staff and host. Love this clean, spacious and well equitment apartment. A palace ambience and super huge from the path way to the entrance and all the way to the unit. Felt like your own kingdom when you enter. Super economic price for singapore stay like this. The area is hidden in housing estate around tourist spot like chinatown and also towards east west side of singapore. They provide such a clean and huge water pressure not to mention which makes a plus tick for foreigner who is worried of water hygience. After my check out the staff also greeted me with super nice attitude and easy going personality. Very nice place that won't push or kick guest out once you complete the stay, everything was smooth and perfect. Nice idea of this concept!
Response from Property: Thank you for your wonderful feedback! We're thrilled to hear you enjoyed the spacious apartment, excellent service, and the unique atmosphere. It’s great to know that our location and amenities met your expectations and that our staff made a positive impression. We look forward to welcoming you back for another fantastic stay!
Dondondono
Studio Twin With Kitchenette
Stayed in Jul 2024
Other
2 review
4.0/5
Very Good
Posted on Jul 7, 2024
For this price, you really get a very good deal and a simple place for your travel needs. I stayed here for a night because of some issues at my own place and it was just what I needed - affordable, clean, simple. Loved that the room had a functioning smart TV for me to connect to my laptop via HDMI.
Response from Property: Thank you for your feedback! We're glad to hear you found our place affordable, clean, and just what you needed. We hope to welcome you back again
ARDEMIN
Studio Queen With Kitchenette
Stayed in Jul 2024
Solo travellers
2 review
5.0/5
Outstanding
Posted on Jul 6, 2024
Very nice place to stay, only 1 stop by bus to Outram Park MRT, close to eateries too. There are restaurant & gym in the building :)
Response from Property: Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our location convenient, with easy access to Outram Park MRT and nearby eateries. We look forward to welcoming you back in the future!
Theodora
Studio Queen With Kitchenette
Stayed in Aug 2024
Couples
1 review
3.2/5
Posted on Aug 18, 2024
Was told to pay $100 cash deposit when I arrived, didn't have cash so I paid via paynow which they say will take 3 working days to refund. The room was not like what the picture shown, didn't have the steps like what you saw in the picture. There is no bottled shampoo and soap like usual hotel, they only give small pack of soap, luckily i brought my own. The TV was unable to play video at all despite it having the youtube app. The environment was also rather noisy at night, couldnt really sleep well.
Response from Property: Thank you for sharing your feedback. We apologize for the inconvenience you experienced with the deposit process and the room amenities. Your comments help us improve, and we will look into these concerns to enhance our guests' experience.We hope to have the opportunity to serve you better in the future.
Simmy22
Studio King With Kitchenette
Stayed in Aug 2024
Couples
14 review
1.2/5
Posted on Aug 11, 2024
Constant wifi problems. I had to use my own hotspot the entire time and after calling the reception the wifi finally worked but only for short period of times. It’s frustrating when the wifi doesn’t work. NO cleaning at all and we were not told that we had to request for cleaning. After 4 days of no cleaning we called the number and requested but no one came. I called again the next day and no one came still until we walked down to the reception and then finally we had cleaning done for the room. We had to buy our own soap due to no cleaning and we ran out of toilet roll. It’s a nice room but with consistent cleaning and reliable wifi the room would be grey. The walls are thin so you can hear everything and even with the blinds down, sun light comes in. The fridge freezes everything in it.
Response from Property: Thank you for your feedback. We sincerely apologize for the issues you encountered during your stay. We will address these concerns with our team to ensure that the facilities and services are improved. Thank you again for bringing these matters to our attention. We hope to have the opportunity to provide you with a better experience in the future.
Wai
Studio King With Kitchenette
Stayed in Aug 2024
Business travellers
56 review
3.2/5
Posted on Aug 3, 2024
Place is getting a bit worn out. Lucky the wifi is not too bad. Hot water shower is hot water. Two lizards lived in my room. But Chinese saying they are good luck charm. So I ignored them. Contacting reception is by WhatsApp. Lucky they were quite responsive. Unlike some of the older reviews I saw about the place.
Response from Property: Thank you for sharing your experience. We’re glad to hear that the WiFi and hot water were satisfactory, and that our reception team was responsive. We appreciate your feedback and hope to provide a better experience on your next stay.
Guest User
Studio Queen With Kitchenette
Stayed in Jul 2024
Family
1 review
4.0/5
Very Good
Posted on Jul 29, 2024
the caretakers are nice soecially lani. what i didnt like is the deposit ¥100 that i did not expect in the first place coz i have already paid for everything. what if i didnt have money like cash or creditcard they wont accept me and it would be terrible coz i have my daughter with me.
Response from Property: Thank you for your feedback. We're glad to hear you are satisfied with our team's hospitality. We apologize for the confusion regarding the deposit. We strive to make our policies clear to all guests, and we will review our communication to avoid similar issues in the future. Thank you for bringing this to our attention, and we hope to offer you a smoother experience on your next visit.
Anayatul B.
Studio King With Kitchenette
Stayed in Jul 2024
Couples
3 review
2.7/5
Posted on Jul 25, 2024
During checkin they will ask for S$100 CASH deposit. I offered to pay credit card but front desk said to get the refund post checkout will take 3+ weeks! Completely unacceptable as an international service apartment by any standard. I had to find an ATM which is 1/2 mile away from the property to get the cash. The kitchen was so small and amenities were so basic to none that this place isn’t even worth reviewing. Stay away and there are much better options in SG….
Anonymous User
Studio Queen With Kitchenette
Stayed in Jul 2024
Couples
4 review
5.0/5
Outstanding
Posted on Jul 18, 2024
Nice place, noisy but understandable due to the ongoing construction nearby. Overall, very good. Staff Lanie is very friendly too.
Response from Property: Thank you for your feedback! We're glad you found the place overall very good and appreciated our staff's friendly service. We apologize for the noise from the nearby construction and appreciate your understanding. We look forward to having you stay with us again!
Guest User
Studio Queen With Kitchenette
Stayed in Jul 2024
Couples
1 review
4.0/5
Very Good
Posted on Jul 7, 2024
A little out of the way but quite an easy check in process, pretty clean, has everything you need but don’t expect anything spectacular. Would come back if needed a quiet simple getaway.
Response from Property: Thank you for your feedback! We're pleased you found the check-in process easy and the place clean and well-equipped. We look forward to welcoming you back for another quiet and simple getaway.
Derrick
Studio Queen With Kitchenette
Stayed in Dec 2023
Solo travellers
5 review
4.0/5
Very Good
Posted on Feb 20, 2024
Will require GPS navigation to assist in locating Hotel. Staff friendly and pleasant. Peak festive period saw the only one staff personnel running the hotel operations. She survived the festive ev
Response from Property: Hello Derrick,We're delighted to hear you had a pleasant stay with us! Your feedback about our service and accommodations is truly appreciated. We look forward to hosting you again in the future!Thanks, Management of International Service Apartments
Guest User
Studio Queen With Kitchenette
Stayed in Jun 2024
Solo travellers
1 review
5.0/5
Outstanding
Posted on Jul 1, 2024
Had a very pleasant and comfortable stay! Ms Rani, the sales coordinator, was very helpful and friendly and made sure that the entire experience was enjoyable for me. Location is easily accessible , about 10 mins from the closest MRT station. The rooms were clean and cosy. It was perfect for a solo female traveller like me! (:
Response from Property: We're delighted to hear you had a comfortable stay! Your feedback about our team and our location means a lot. We look forward to your next visit!
Andrew
Studio King With Kitchenette
Stayed in Dec 2023
Couples
1 review
2.0/5
Posted on Dec 31, 2023
Definitely not a good place to stay for a tourist. located far away from any public transport, have to relay on taxi, parking on premises is expensive. Hotel doesn’t have an independent entrance or building, its part of other commercial warehouses. its not purposely built for a hotel, its being renovated to be a place of accommodation. Room is small and shower hot water pressure is low in general not worth the price i paid which was about SGD$150/night
Response from Property: Thank you for taking the time to share your feedback with us. We apologize for the inconvenience you experienced during your stay. Your comments regarding the location, transportation options, and facilities are noted, and we are continuously working to improve our guest experience. Now there is a Free Shuttle Service on weekdays, excluding holidays, to facilitate easier transportation. We appreciate your understanding and hope to have the opportunity to welcome you again in the future, with a better experience that meets your expectations.
Shanti
Studio King With Kitchenette
Stayed in Jul 2024
Family
8 review
3.0/5
Posted on Aug 1, 2024
The room is spacious, the location is wuite near to the bus stop but lack of amenities.
Response from Property: Thank you for your feedback and ratings! We are always trying to provide better services to our guests. We appreciate your comments and hope to exceed your expectations on your next visit.
binson lim
Studio Queen With Kitchenette
Stayed in Jul 2024
Other
36 review
3.0/5
Posted on Jul 29, 2024
The place not bad can stay overnight only not convenient to go buy food
Response from Property: Thank you for your feedback and ratings! We are always trying to provide better services to our guests. We appreciate your comments and hope to exceed your expectations on your next visit.