Guest Reviews of The Clan Hotel Singapore by Far East Hospitality
9.2/10
Great
431 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.5
Amenities9.0
Service9.0
Cleanliness9.4
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All reviews(431)
Positive reviews(420)
Reviews with photos/video(149)
Clean pool(82)
Great swimming pool(82)
Easy to get around(82)
Close to metro(66)
Has an infinity pool(28)
Well designed(28)
Loved the night views(7)
Loved the massages(5)
Negative reviews(11)
Sohyun Na
Deluxe Room
Stayed in Nov 2025
Solo traveller
10 review
10/10
Outstanding
Posted on Dec 13, 2025
The rooftop pool was absolutely amazing, just as I had heard. From the location and atmosphere to cleanliness and service, there was really nothing to complain about.
I have stayed at many hotels around the world, and in terms of friendliness and hospitality, this hotel easily ranks among the top. It was my first time staying at a Singapore local hotel chain, and it turned out to be an incredibly satisfying and impressive experience.
I was also lucky to book it at a great price, which made the stay even more enjoyable. I would definitely love to stay here again on my next visit to Singapore. :)
Response from Property: Dear Esteemed Guest Soh Yun,It is especially rewarding to know that our team’s dedication to warmth and professionalism resonated so deeply with you. We are also thrilled that you found value in your booking, as we continuously strive to offer exceptional experiences that are both memorable and accessible.Your kind words serve as a great source of motivation, and we eagerly anticipate the pleasure of welcoming you back on your next visit to Singapore. Until then, we remain at your service.Best RegardsPoojaThe Clan KeeperBe One Of Us
Anonymous User
Premier Room
Stayed in Oct 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on Nov 23, 2025
Honestly amazing service, amazing vibes, environment and absolutely love the tea scent. Been wanting to stay at The Clan hotel ever since it first opened and finally got to stay there over the weekend.
The most amazing part was the hotel staff giving a free birthday cake despite the fact that my birthday has already passed for a day. Love everything the hotel has to offer, from food to services. Everything is just purely wonderful
Response from Property: Dear Valued Guest,Thank you so much for taking the time to share such a heartfelt and glowing review of your recent stay at The Clan Hotel. We are absolutely thrilled to learn that your experience resonated so deeply, from the ambiance and aromatic tea scent to the exceptional service provided by our dedicated team.It brings us immense joy to know that our gesture of celebrating your special day—even just a day past—added a memorable touch to your visit. Our team takes great pride in crafting personalized moments for our guests, and your kind words affirm our commitment to excellence.We truly appreciate your gracious compliments regarding our culinary offerings and services, and we are honored to have been a part of your long-awaited stay with us. Your feedback inspires us to continue delivering exceptional experiences.We look forward to the pleasure of welcoming you back for another unforgettable stay in the near future.Warm regards,PoojaThe Clan KeeperBe One Of Us
Aus travellers
Premier Room
Stayed in Aug 2025
Couple
4 review
10/10
Outstanding
Posted on Oct 11, 2025
We had such a lovely stay at this Singapore hotel and would highly recommend booking a premier room for the incredible view - sipping tea while gazing out was a perfect way to unwind. The room itself was fantastic, with a spacious shower and a collection of beautiful amenities to try. The breakfast selection was also excellent, with a great variety of delicious food. The gym was spacious, though it was a bit lacking in weights machines for a serious workout. All in all, it was a wonderful experience and we would definitely stay here again.
Response from Property: Dear Distinguished Guest ,Thank you for sharing your delightful feedback about your stay with us. We're thrilled to hear that you had a lovely stay at our hotel and that the premier room's incredible view met your expectations. We're glad that you enjoyed sipping tea while taking in the view, and we're pleased to hear that the room itself was fantastic, with a spacious shower and beautiful amenities.We appreciate your kind words about our hotel's amenities and services. We're proud to offer a range of facilities that cater to our guests' needs, and we're glad that you found the breakfast selection excellent, with a great variety of delicious food.We also appreciate your feedback about the gym, and we're glad that you found it spacious. We'll take your feedback into consideration and explore ways to enhance our gym facilities to better meet the needs of our guests.We're committed to delivering exceptional experiences that exceed our guests' expectations. Your feedback is invaluable in helping us refine our services and maintain our high standards. We'll continue to work diligently to ensure that every guest has a pleasant and memorable stay with us. We value your loyalty and look forward to serving you again soon.Thank you again for choosing [Hotel Name]. We appreciate your feedback and look forward to welcoming you back soon.Warm regards,PoojaThe Clan KeeperBe One Of Us
Guest User
Premier Room
Stayed in Aug 2025
Business traveller
11 review
10/10
Outstanding
Posted on Sep 28, 2025
Excellent experience! The room was spacious and bright, and the breakfast had a great variety. The staff were also very polite and attentive, completely exceeding our expectations. It's located in the banking district, so there are plenty of dining options nearby.
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Response from Property: Dear Distinguished Guest,Thank you so much for this incredible review! We're overjoyed that our hotel exceeded your expectations. Our team works hard to provide spacious rooms, delicious breakfast, and exceptional service and it's fantastic to hear we succeeded. We'll look forward to welcoming you back soon!Best RegardsPooja The Clan KeeperBe One Of Us
Joachim Lim
Deluxe Room
Stayed in Jul 2025
Business traveller
4 review
10/10
Outstanding
Posted on Aug 30, 2025
A second time returnee; pleasantly greeted with special amenities in the room to welcome me on this trip for work. Comfy bed and wonderful overall experience; will be back …
Response from Property: Dear Valued Guest Joachim,We are absolutely thrilled to hear that your recent stay with us was nothing short of exceptional! It warms our hearts to know that the thoughtful amenities and warm hospitality extended to you resonated with your expectations. We are honored that you have chosen to return to our esteemed hotel, and we look forward to welcoming you again in the future.Your endorsement means the world to us, and we are grateful for your confidence in our brand. We will continue to strive for excellence in service and hospitality, ensuring that every guest feels valued and pampered.Once again, thank you for your kind words and for being an integral part of our hotel's journey. We eagerly anticipate your next visit and the opportunity to exceed your expectations once more.Warm regards,Pooja The Clan KeeperBe One Of Us
Guest User
Deluxe Room
Stayed in Dec 2025
Couple
2 review
10/10
Outstanding
Posted on Feb 1, 2026
This hotel was centralized to our interests as we were able to walk everywhere we wanted to see. This location enabled us to walk to the Hawkers markets where you picked your choices of food really cheap.
thetripmaster99
Deluxe Room
Stayed in Nov 2025
Couple
2 review
10/10
Outstanding
Posted on Dec 26, 2025
Right beside MRT, surrounded by good food, great staff, clean and beautiful room, great stay as a whole!
Guest User
Deluxe Room
Stayed in Nov 2025
Solo traveller
3 review
7.7/10
Good
Posted on Jan 3, 2026
The room was a bit small, but the location was great. However, the sink design wasn't very practical.
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Coby Soh
Deluxe Room
Stayed in Nov 2025
Family
1 review
9.5/10
Amazing
Posted on Dec 28, 2025
Location is excellent, lots of restaurants and cafe around. MRT is just behind the hotel which is great
Anonymous User
Deluxe Room
Stayed in Nov 2025
Family
4 review
9.5/10
Amazing
Posted on Dec 23, 2025
The room was small, but it fit the price. The air conditioning was incredibly noisy, but I was too tired to bother changing rooms. It's a bit annoying that they only provide drinks in the mini-fridge once. If I booked day by day, wouldn't I get a new set every day? Though I didn't even finish the four bottles provided. On the day we checked out, there was an older gentleman in the lobby, seemed like a staff member but didn't introduce himself. He made tea for me, which I appreciated. However, he used his phone to take our pictures. Thinking back, that wasn't appropriate. Please investigate and delete our photos. This happened on December 25th, 2019. Thank you.
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Frequent Flyer Fy
Premier Room
Stayed in Apr 2025
Business traveller
24 review
9.5/10
Amazing
Posted on Jun 7, 2025
A perfect stay. The room was excellent and had a nice view of Duxton Hill. It was in a very new condition and the bed was very comfortable. The interiors are well designed with a nice character. The breakfast was good and had a daily special item. The location is really convenient. Highly recommended.
Guest User
Deluxe Room
Stayed in Apr 2025
Travelling with friends
10 review
10/10
Outstanding
Posted on Jun 27, 2025
Facilities: Very new and perfect, the style is similar to hotels in Hong Kong, but the footprint is still a bit larger than those in Hong Kong.
Cleanliness: Very clean.
Environment: I can only say I picked the perfect hotel. It's excellent, very close to the subway station, and not overly crowded. The swimming pool upstairs also offers great views.
Service: Everyone I encountered was very friendly, and Chinese-speaking staff were available.
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KINGJAMES26
Deluxe Room
Stayed in Apr 2025
Family
2 review
10/10
Outstanding
Posted on May 13, 2025
so far the best Hotel that me and my family enjoy staying for 1 night . Looking foreard again to check in on this hotel again. Its a great pleasure for us my family love it and me
Xiaolangxigua
Deluxe Room
Stayed in Dec 2025
Travelling with friends
9 review
7.5/10
Posted on Jan 14, 2026
The room was a bit small; I had to put my suitcase on the bed to pack and unpack!
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Guest User
Deluxe Room
Stayed in Apr 2025
Couple
5 review
9.5/10
Amazing
Posted on May 31, 2025
The place was great and clean. It has a good location too and highly recommended!