Holiday Inn Express Singapore Serangoon Guest Reviews
4.4/5
Very Good
228 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.3
Amenities4.3
Service4.5
Cleanliness4.5
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All reviews(228)
Positive reviews(218)
Reviews with photos/video(45)
Great location(23)
Easy to get around(18)
Great value for money(14)
Friendly front desk staff(10)
Tasty food(8)
Average sound insulation(6)
Would stay again(5)
Comfortable bed(5)
Negative reviews(10)
Guest User
Standard Queen Room
Stayed in Jan 2025
Travel with friends
4 review
1.5/5
Posted on Feb 20, 2025
Very terrible experience for us travelers. Especially its transportation and its location in which located between Lavender MRT Station and Jalan Besar MRT Station.
itskeagan
Standard Room With 2 Single Beds
Stayed in Feb 2025
Couples
63 review
5.0/5
Outstanding
Posted on Mar 21, 2025
great place to stay! super convenient location. Would stay again
BryBryBry
Accessible Queen Room
Stayed in Feb 2025
Travel with friends
11 review
4.2/5
Very Good
Posted on Mar 20, 2025
Decent facilities but breakfast was average and I unfortunately encountered a slightly rude staff member.
Guest User
Standard Room With 2 Single Beds
Stayed in Feb 2025
Family
4 review
5.0/5
Outstanding
Posted on Mar 16, 2025
The hotel was clean. Staff were nice and helpful. They prepared free hot grab n go breakfast as my flight was in the early morning.
Choose this due to Friendly staff and the room is super clean. All the local food is located nearby at a walking distance. Convenient for all things.
Guest User
Standard Queen Room
Stayed in Nov 2024
Family
3 review
5.0/5
Outstanding
Posted on Jan 2, 2025
Great stay! Super clean, amazing breakfast! Comfy beds and pillows! Location is super easy to get to Bayfront. About 15/20 min by subway. Definitely my choice for the next stay in Singapore!
Guest User
2 Single Standard Top Floor
Stayed in Jan 2025
Family
1 review
4.7/5
Amazing
Posted on Feb 21, 2025
The room is small but the others are perfect for staying this property.
Merlin25
Standard Queen Room-Top Floor
Stayed in Mar 2024
Couples
2 review
5.0/5
Outstanding
Posted on May 2, 2024
Its was so amazing expirience everything is good,highly recomend,cleanliness is 100%,the food is taste good and the staff is friendly,i will book again foe my next staycation!
Guest User
Standard Room With 2 Single Beds
Stayed in Sep 2024
Solo travellers
3 review
4.2/5
Very Good
Posted on Oct 17, 2024
very friendly front desk receptionist that helped me with my check in to ensure it was all smooth.
pleasantly surprised that they over 'take-away' for their hotel breakfast too !
slight downside was the rooms weren't very soundproof, was repeatedly awaken by the knockings next door.
Guest User
Standard Room With 2 Single Beds
Stayed in Jan 2025
Couples
4 review
5.0/5
Outstanding
Posted on Feb 4, 2025
Really clean and good location. Spacious rooms and helpful staff!
Anonymous User
Standard Queen Room
Stayed in Apr 2024
Couples
14 review
4.7/5
Amazing
Posted on May 24, 2024
Very new hotel. Very clean and comfy. Very friendly staffs. Great value!
ASIFE
Accessible Queen Room
Stayed in Jun 2024
Business travellers
7 review
5.0/5
Outstanding
Posted on Jul 19, 2024
It’s a business friendly hotel in Jalah Bazar, actually it must be renamed to Holiday inn express, Jala bazaar. This will avoid confusion for taxi drivers who often mistake and take you to Holiday inn Little India. Hotel is nice with good breakfast
TheBizTraveller
Standard Room With 2 Single Beds
Stayed in May 2024
Business travellers
12 review
4.0/5
Very Good
Posted on Jul 11, 2024
Not bad. Breakfast is good. But hoeever, some guest use their bare hand to touch the bread and return to counter. Need to prevent this issue from happening