The aircond in our first room wasn’t working - we called reception once to report this, then walked down to the lobby twice to follow up, waiting in the stuffy room for someone to check the A/C, and only after 45 minutes got a call to say that the serviceman was going for a break. It was only at this point they offered us a different room.
The room floor was also unswept with dust and bits of metal all over. Window sheers were unwashed and stained. But the beds were reasonably clean and comfortable.
The room we switched to had a working A/C and a clean floor, but this time the toilet had a terrible stench. Again reported this to the reception where they suggested providing an air freshener, but as expected no follow up was done. Just had to hold our breaths every time we visited the toilet.
Location and rooms are ok for the price, plus there is a gym and swimming pool, but basic cleanliness, A/C, and guest service left much to be desired. Wouldn’t be staying again.