To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.2
Amenities7.0
Service7.5
Cleanliness7.3
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All reviews(245)
Positive reviews(198)
Reviews with photos/video(49)
Great service(19)
Awesome stay(18)
Strange smell in room(14)
Easy to get around(11)
Convenient location(11)
Great value for money(5)
Close to metro(5)
Nice bathtub(4)
Negative reviews(47)
mMegz2008
Superior Queen Room
Stayed in Jun 2026
Couple
9 reviews
9.5/10
Amazing
Posted on Jul 20, 2026
Recommended😊
The room was small but incredibly clean ..
Excellent value for money
The bed was very comfortable Me and my Husba nd loved it..surely will come back again
Anonymous User
Connecting Room
Stayed in Jun 2026
Couple
2 reviews
8.5/10
Very good
Posted on Jul 10, 2026
enjoyed the cheap and affordable prices despite rooms having bathtub and all that. only thing is that the carpark is a little dangerous to park in. other than that, im quite satisfied
OlsFia
Superior Queen Room
Stayed in May 2026
Travelling with friends
2 reviews
10/10
Outstanding
Posted on Jun 16, 2026
I am pretty recommended this hotel coz location is near mrt and location so convenient. Staff was so friendly too
Anonymous User
Superior Queen Room
Stayed in Apr 2026
Booked for others
23 reviews
8.0/10
Very good
Posted on May 9, 2026
Everything was pretty good overall... ~~~~.........................................................................
Original textTranslated by Google
Guest User
Superior Queen Room
Stayed in Jun 2026
Business traveller
12 reviews
10/10
Outstanding
Posted on Jul 22, 2026
Excellent service, very impressed. Convenient for travel and perfect for a relaxing getaway. Easy to get around.
Original textTranslated by Google
Guest User
Premier King Room With Bathtub
Stayed in Nov 2025
Couple
1 reviews
7.0/10
Posted on Dec 23, 2025
Good location. Near Mistafa, City Square and Farrwr Park MRT. Will be better if there's bidet in toilet.
Response from Property: Dear Guest,Thank you for your feedback. We’re delighted to know you enjoyed the convenient location near Mustafa, City Square, and Farrer Park MRT, and appreciated the clean condition of the room. We’ve also noted your suggestion regarding a bidet in the toilet and will share this with our team as we continue to improve guest comfort. We look forward to welcoming you again.Best regards.
Guest User
Superior Queen Room
Stayed in Apr 2026
Solo traveller
3 reviews
10/10
Outstanding
Posted on Jun 10, 2026
I always love to stay on this hotel, clean, and feels home, its also just nearby all those stores, food hall, and also city square. I would definitely recommend this hotel
Mohammad Al Mamun
Deluxe Family Room
Stayed in Jan 2026
Other
19 reviews
10/10
Outstanding
Posted on Apr 3, 2026
Nice Singapore but expensive fro. Chi a.
Guest User
Deluxe Queen Room
Stayed in Oct 2025
Solo traveller
8 reviews
6.0/10
Posted on Nov 14, 2025
terrible hotel. pictures online do not match reality. bed was rock hard. you drop an egg and it will crack i guarantee. never again
yss kim
Deluxe Family Room
Stayed in Apr 2026
Family
1 reviews
9.0/10
Great
Posted on May 12, 2026
Good service from front staff . Hotel is clean and housekeeper is doing good for everyday. No noise at night good location many food store around near bus stop and MRT.
Just one thing to complain, it's too many dust flow in the air and air conditioners have to be clean soon
Guest User
Superior Queen Room
Stayed in Apr 2026
Solo traveller
13 reviews
8.0/10
Very good
Posted on May 5, 2026
Well found the hotel easily able to access to MRT lines and also easy for food hunter, despite the construction of road which does not affect much
JConrad
Superior Queen Room
Stayed in Mar 2026
Business traveller
45 reviews
5.5/10
Posted on Apr 4, 2026
Location was convenient, a stone's throw away from City Square shopping mall.
The bathroom was awful and no amenities as well.
Eden Wee Lee
Superior Queen Room
Stayed in Feb 2026
Other
12 reviews
9.0/10
Great
Posted on Mar 29, 2026
Overall experiece was good. The not so good part was that the front desk staffs weren't seem to be really understand English. It's a little difficult while communicating with them. However, it doesn't affect much since this is a sudden plan to get a hotel room
Response from Property: Dear Guest,Thank you for sharing your experience. We’re glad to know your overall stay was good and that you found the room convenient for your plans. We’re sorry communication with our front desk team felt a little challenging, and we appreciate your understanding. We hope to welcome you again for another pleasant visit.Best regards,
Sok Alex
Superior Queen Room
Stayed in Sep 2025
Travelling with friends
1 reviews
7.5/10
Posted on Oct 11, 2025
Room is clean and service is good. Overall stay is good experience.
Guest User
Premier King Room With Bathtub
Stayed in Jan 2026
Couple
1 reviews
5.0/10
Posted on Feb 15, 2026
Not recommended
TV speaker is broken, a lot of weird noises, can’t hear anything. Air-con is not cold, and it blow dust out. Bathtub blinds is moldy. Insect found in the toilet entrance. No box tissue provided. Room not fully matching with the picture post. Quite a disappointing stay.
Response from Property: Dear Guest,Thank you for sharing your experience. We regret to hear that several aspects of your stay, including the room facilities and cleanliness, did not meet expectations. Your feedback is valuable, and we will review these points with our team to improve comfort, maintenance, and overall guest satisfaction moving forward.Best regards.