Grand Copthorne Waterfront Reviews

Very spacious room with both a shower stall and a bathtub. Added bonus that there is filtered drinking water available directly in the room. Service was generally good as well - had a faulty minibar fridge which was replaced quite quickly by maintenance staff. Based on the cleanliness, room comfort and location of the hotel to many restaurants and a big mall (Great World City) nearby, would definitely recommend.

Good location, I would surely choose to stay here again during my next trip to Singapore. Will be good if the management can add more sofa / couch at the lobby. For now they only have 4 chairs.

Overall the stay was great. The hotel while is near an mrt still need to walk abit to get the hotel. Other than the travelling to hotel part, the rest is great. The check-in was seamless and the receptionist was helpful. The room itself is clean and big and comfortable and very much worth the value of money that I paid for as compared to other hotels around the price range. Will definitely visit the hotel again as my gf like it alot

Clean, convenient (near MRT and airport) Good service nice view Enjoyed the stay~

Clean and nice and a very good room. Staff are friendly. Food was great. Water provided. Great wifi and goof television.

Located near town. View from 26th floor was amazing. Food at red house was great.

Spacious room with quite a good view, hotel looks big and grand. Bed was extremely comfy, had a really good night's sleep

First time staying here since Covid. Check-in was fast. It was a self check-in system. Only thing is that they didnt accept contactless mode of payment for the hotel deposit. So i still had to proceed to the counter to complete my check-in as i did not have my physical credit card with me. Not an issue. There was a lift leading straight to the carpark. Very useful and helpful. Room size was acceptable. Not huge but not small either. There was a filtration system for drinking water. Therefore, no bottled water was provided. But then again, Singapore’s tap water is pretty much safe for drinking unless otherwise stated. Loved the rainshower in the room. I did not get the opportunity to try out the gym and the wellness services in the hotel. Will definitely find an opportunity to try them out someday.

Appreciated from the help from Manager Seelan. He has politely settle me down to wait for my and helped me to get a cooffee, as i had an overnight flight. And get me a early checkin at last, which make my day.

Grand Copthorne Hotel Singapore offers a truly delightful stay. From the warm welcome at check-in to the luxurious amenities in the room, every aspect exceeded my expectations. The hotel's central location made exploring the city a breeze, and the stunning views of the Singapore River were an added bonus. The staff were attentive and friendly, ensuring a memorable experience. I highly recommend Grand Copthorne Hotel for an unforgettable stay in Singapore.

Clean and nice and a very good room. Staff are friendly. Food was great. Water provided. Great Wi-Fi and good television.

Room is spacious and comfortable. Bathroom equipped with standing shower and bathtub. Overall stay is comfortable, just that the walkway to rooms/lift lobby though clean but dim, which could be due to the pale blue wall paint and carpet. For a short 2D1N staycation is OK. Nearest MRT is Havelock, which is approx 6mins walk opp. from Hotel

The stay is good with great night view and easily accessible to anywhere. Enjoy very much

We stayed for two nights and both felt the quality of the experience was well below our expectations. When we arrived there were ants crawling up and down the windows and we had to get room service to spray the room. As I was not feeling 100%, I stayed in the room whilst my partner went for a walk to get food. I wanted to sleep but some of the bedroom lights remained on regardless of which switches were tried. My partner returned and he was unable to solve the light issue. By this time it was about 11pm so we called reception who arranged for two electricians to attempt to fix it. The electricians did a partial fix but said they needed to return the next day to fix the problem. They did fix the problem the next day but I noticed that they had to go into other rooms to also fix the lighting issue. During the first day we could not lock our valuables away as the safe would not work. This was eventually fixed. Furthermore on the morning of departure we were woken to persistent banging at 03:30 in the morning. I believe maintenance was scheduled to take place at this time. This was obviously not ideal! I then bought unopened packet food from a supermarket and kept it in a large zipped bag. Unfortunately on the day of departure the ants were all over the unopened packets of food which were in the new bag. The little black dots in the picture provided are ants. I also took a video of these ants. As I have a milk allergy, I was unable to eat the alternative food which the hotel provided to my partner in compensation. I am very disappointed with the lack of care afforded to the guests and would this advise against a stay here.