Fragrance Hotel - Ocean View Reviews
Fragrance Hotel - Ocean View
432 Pasir Panjang Rd, 118773, SingaporeView hotel details
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Guest Reviews of Fragrance Hotel - Ocean View
7.4/10
124 review
Verified reviewsLocation7.3
Amenities6.6
Service7.9
Cleanliness7.9
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All reviews(124)
Positive reviews(112)
Reviews with photos/video(14)
Great location(11)
Clean and tidy(10)
Convenient location(8)
Friendly host(6)
Perfect for business trips(5)
Awesome stay(5)
Negative reviews(12)
Guest User
Standard Double or Twin
Stayed in Jan 2026
Family
3 review
Very good
Posted on Feb 22, 2026
Too cramped for even two persons. Room is small and claustrophobic. No windows. Feels like a prison cell.
Guest User
Standard Double or Twin
Stayed in Dec 2025
Travelling with friends
1 review
Posted on Jan 21, 2026
The room was tiny, and the shower space was even smaller. The soundproofing was terrible, making the environment noisy. The slippers were paper-thin. I booked a double bed, but they assigned me a king-size bed on the first floor, and I couldn't get a good night's sleep.
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Response from Property: Dear Guest,Thank you for your feedback. As a budget-friendly accommodation, we intentionally streamline our room sizes and services, skipping non-essentials to keep our rates competitive. Room allocation depends on the availability of twin versus double rooms. We apologize for not being able to fulfil your room preference as there were no available bedrooms during your stay with us. We hope we will have the opportunity to serve you better in the future and that you will enjoy the comfortable and affordable rooms that many of our returning guests have always enjoyed.Warm regards,JanetGuest Experience Executive
Guest User
Standard Double or Twin
Stayed in Sep 2025
Business traveller
3 review
Very good
Posted on Nov 17, 2025
Good location, near eating place, and also bus station just nearby, lot of bus go mrt station.
Response from Property: Dear Guest,It means a lot to us to hear that you had a great stay in our hotel and that our accessible location had met your needs as a traveler. We are indeed strategically located with close proximity to dining places and a nearby bus stop with buses linking directly to the extensive Singapore MRT network. We look forward to welcoming you back to our hotel in the future.Warm regards,JanetGuest Experience Executive
BJ Hamzah
Superior Double Room
Stayed in Jan 2025
Couple
9 review
Posted on Feb 19, 2025
A comfortable stay near amenities. Room fits just nice for a king size bed, a built-in wardrobe with some hangers, 3 hooks to hang clothes. Toilet space is acceptable without bidet but a plus point the shower faucet and tap are near the toilet seat. Basic toiletries provided with very thin towels and floor mat provided. Tea Coffee making facilities provided too with 2 bottles of drinking water, but no purified water dispenser at this hotel for refill. One lift serves this 5 storey building. Halal food outlets located next to this hotel and a 5 minutes walk to a masjid.
Response from Property: Dear BJ Hamzah,It means a lot to us to hear that you had a comfortable stay in our hotel and that our room and amenities had met your expectations. Many guests had shared your sentiments as they also expressed the convenience of our location being in close proximity to dining options and public transport.We hope to have the opportunity to welcome you back the next time you return to Singapore.Warm Regards,JanetGuest Experience Executive
BLOOMFOSS PTE LTD
Superior Double Room
Stayed in Jun 2025
Business traveller
35 review
Posted on Sep 21, 2025
i stayed here for quite a number of times and reason being it is convenient to where i am going
Response from Property: Dear Guest,Thank you for being a returning guest. We are pleased to hear that our location has been convenient for your needs, and that it keeps drawing you back. We look forward to having you stay with us again very soon.Warm Regards,RolandGuest Experience Executive
Kian Tat Lim
Standard Double or Twin
Stayed in Aug 2025
Couple
3 review
Very good
Posted on Nov 3, 2025
It's a cosy nice room for a quick check in and rest between work.
Response from Property: Dear Kian Tat,Thank you for your kind words. We are glad you found our room nice and cozy - perfect got a quick rest between work. Our convenient hotel location near Pasir Panjang Wharf makes it an ideal stopover for many professionals on the go. We look forward to your next stay with us!Warm regards,JanetGuest Experience Executive
jagerbomb
Superior Double Room
Stayed in Sep 2024
Couple
5 review
Outstanding
Posted on Oct 31, 2024
great view and quick check in , our go to hotel 🫣😂 a lot of good food as well !!
Response from Property: Dear Jagerbomb,Thank you for leaving a glowing review! We take pride in serving our guests the best way we can and your excellent rating is the best motivation for our staff to continue delivering service excellence to all our valued guests. Thank you for recommending our hotel to other travellers and we look forward to welcoming you back again. Warm regards,JanetGuest Experience Executive
Anonymous User
Standard Double or Twin
Stayed in Jan 2025
Travelling with friends
3 review
Outstanding
Posted on Mar 19, 2025
Overall cleanliness was well maintained , location wise is easily located . Food around the area would open up till late night ! Staff were friendly and nice!
Response from Property: Dear Guest,Thank you for your positive review and for complimenting our cleanliness, convenient location and friendly service from the hotel staff.It means a lot to us to hear that you had a great stay in our hotel and that our accessible location had met your needs as a traveler. You are indeed correct to point out that our hotel is in the vicinity of some really great food and we hope you have found time to explore the various cuisines within our vicinity!It is our pleasure to have you stay with us and we look forward to having you back again.Warm Regards,JanetGuest Experience Executive
Ferdi26
Standard Double or Twin
Stayed in Jul 2025
Solo traveller
17 review
Very good
Posted on Aug 26, 2025
Overall good. Basic necessities are there.
Response from Property: Dear Ferdi,Thank you for sharing your positive stay experience. We strive to provide great value and we are always here to ensure that your stay with us is comfortable. We certainly look forward to welcoming you back soon!Warm Regards,RolandGuest Experience Executive
Yogarajh Gunalan
Standard Double or Twin
Stayed in Nov 2024
Booked for others
1 review
Outstanding
Posted on Dec 19, 2024
The hotel was nice and quiet and clean and the reception are we helpful and friendly
Response from Property: Dear Yogarajh,The Hotel Team is delighted to receive your awesome review! We are happy to hear that you had enjoyed our beautiful hotel with clean tidy rooms and friendly helpful reception team. We would love to welcome you back for another wonderful experience with us on your next visit!Warm Regards,JanetGuest Experience Executive
Inggo Judie
Standard Double or Twin
Stayed in Sep 2024
Couple
8 review
Outstanding
Posted on Nov 11, 2024
I type the wrong sate and they refund my money,a bit sad but it's oaky
Response from Property: Dear Inggo,We are sorry to hear that you had entered the incorrect dates for your initial booking with us. We do hope that you have managed to enter new bookings for our hotel with the correct dates now, and we look forward to serving you soon! Warm Regards,RolandGuest Experience Executive
HH EL
Standard Double or Twin
Stayed in Dec 2025
Business traveller
2 review
Very good
Posted on Jan 29, 2026
Comfort, ok
Response from Property: Dear HH EL,Thank you for sharing your positive stay experience. We strive to make each stay as comfortable and affordable for all our guests and we are glad that we had met your expectations. We hope to have the pleasure of inviting you through our doors again!Warm Regards,RolandGuest Experience Executive
Guest User
Standard Double or Twin
Stayed in Apr 2024
Business traveller
19 review
Posted on May 7, 2024
The hotel is small but is ok for short stay. Good location and quite near to amenities facilities.
Response from Property: Dear Guest,Thank you for complimenting our hotel's convenient location and great accessibility to a wide range of amenities. We look forward to welcome you back to enjoy the cosy and affordable accommodations which our hotel is known for.Warm Regards,RolandGuest Experience Executive
Anonymous User
Standard Double or Twin
Stayed in Sep 2024
Other
2 review
Posted on Oct 19, 2024
I booked another night for the convenient location.
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Cik Payong
Superior Double Room
Stayed in Feb 2024
Business traveller
33 review
Outstanding
Posted on Apr 6, 2024
Good place to stay..location very strategic..customer service also very helpful and save for money..
Response from Property: Dear Payong,Thank you for your five star rating! We are delighted that we are able to fulfil all expectations of your stay with our strategic location and the service from our helpful staff! Our hotel is indeed very strategically located and allows for easy access to the popular attractions via Singapore's world class public transport system. We would love to have the opportunity to welcome you back again!Warm Regards,RolandGuest Experience Executive