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Verified reviews
Location7.9
Amenities7.0
Service7.5
Cleanliness7.5
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All reviews(771)
Positive reviews(652)
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Too noisy(39)
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Friendly front desk staff(12)
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Negative reviews(119)
Guest User
Standard Twin Room
Stayed in Feb 2026
Couple
89 review
7.0/10
Posted on Mar 6, 2026
Great location lots of choices for restaurants markets cleanliness needs to improve. We had a room facing the road and it was quite noisy all night other than that or overall the hotel was good.
Response from Property: Thank you for your feedback. We’re glad you enjoyed the location and nearby restaurants and markets. We appreciate your comments about cleanliness and noise, and we will work on improving these areas. We hope to welcome you again.
Anonymous User
Deluxe Queen Room
Stayed in Feb 2026
Business traveller
1 review
6.5/10
Posted on Mar 5, 2026
Stay for 3 nights but bedsheet, pillow, floor mat n blanket were not change +no vacuum floor. Toilet water flow out is bad where I m standing in a flooded floor for bathing or alternate off n on tap water flow to wait water flow reduce then on tap continue bath.
Request chg bedsheet on 3rd night but is a dirty bedsheet n torn pillow case with a Snow hotel printed on the case. I’ve been staying in this hotel for several visits in spore but disappointed on the service for this round.
Improvement- pls hav a 2nd checker on toilet maintenance n hse keeping before handover room to customer.
Your hotel has the most late check time of 3pm bt yet adequate preparation for the room is not complete.
Additional suggestion to fix a mirror in the room because mirror only avail in toilet!
Response from Property: Thank you for your feedback and for staying with us again. We sincerely apologize for the issues you experienced during this stay. Your comments about housekeeping, room preparation, and bathroom maintenance have been noted and will be shared with the team for improvement. We appreciate your suggestions and hope to provide you with a better experience on your next visit.
Sohag SHAFI
Deluxe Queen Room
Stayed in Jan 2026
Solo traveller
24 review
10/10
Outstanding
Posted on Feb 22, 2026
I had a fantastic 4-night stay at Kam Leng Hotel in the Deluxe Queen Room. The room was very clean, comfortable, and well-maintained. The bed was cozy, and the overall atmosphere of the hotel was calm and relaxing.
The staff were friendly, polite, and always ready to help with any requests. Check-in and check-out were smooth and hassle-free. I also appreciated the convenient facilities like parking and luggage storage, which made my stay even more comfortable.
The location is great, with easy access to nearby attractions and transport options. Overall, it was a pleasant experience, and I would definitely recommend Kam Leng Hotel to anyone looking for a comfortable and affordable stay. I would happily book again in the future!
Response from Property: Thank you for your wonderful review of Kam Leng Hotel! We’re delighted to hear you enjoyed your stay in the Deluxe Queen Room and appreciated the cleanliness, comfort, and relaxing atmosphere. It’s great to know our team, facilities, and convenient location made your visit even more enjoyable.We truly appreciate your recommendation and look forward to welcoming you back again soon!
Kagome
Standard Queen Room
Stayed in Jan 2026
Family
3 review
5.5/10
Posted on Feb 17, 2026
Not so clean. We’ve stayed at several hotels, but this is the only one where we saw a mouse — it was very surprising.🐁😩
Response from Property: Thank you for your feedback. We sincerely apologize for this unacceptable experience. Seeing a mouse is certainly not the standard we aim to provide.We have informed our housekeeping and pest control teams to take immediate action and ensure this does not happen again.We truly appreciate you bringing this to our attention, as it helps us improve. We hope you will give us another opportunity to provide you with a much better experience in the future.
Guest User
Standard Twin Room
Stayed in Jan 2026
Other
3 review
2.0/10
Posted on Feb 26, 2026
Honestly, I have never stayed in such a terrible hotel before. I never expected to experience something like this in Singapore. The hygiene standards are extremely poor. There was visible mold and water damage around the door frame and walls, which is completely unacceptable. I even saw mice during my stay, and there were many small flying insects inside the room.
The noise at night, combined with the insects, made it impossible to sleep properly. The entire room felt dirty and poorly maintained.
This was one of the worst hotel experiences I’ve ever had. I would not recommend this hotel to anyone. Serious improvements in cleanliness and pest control are urgently needed!!!!
rubykim
Standard Twin Room
Stayed in Jan 2026
Family
76 review
9.5/10
Amazing
Posted on Feb 7, 2026
Is accessible location as is easily located, but till now there isn't any deluxe twin selection in the trip.com app, hopefully the selection of the deluxe twin will be updated soon✍️🌸
Response from Property: Thank you for highlighting our convenient location 🌸 We appreciate your feedback regarding the Deluxe Twin room on the Trip.com app. Currently, this room type is not available for selection, but we’re hopeful it will be updated soon. Thank you for your understanding, and we look forward to welcoming you again!
Daphne Toy
Standard Queen Room
Stayed in Dec 2025
Couple
10 review
7.5/10
Posted on Jan 4, 2026
A staycation with my partner. I loves the location cos there is a lot of nice restaurants and cafes around. Room is decent but surprisingly the toilet is big. But do suggest the hotel to do abit of upgrading cos there is wear and tear in my room. But overall nice. Only stayed for a night.
Response from Property: Thank you for sharing your experience. We’re happy you enjoyed the location and found the room comfortable, especially the spacious bathroom. We appreciate your suggestion on upgrading and will take it into consideration. Hope to welcome you back for a longer stay next time 😊
Miao13
Deluxe Queen Room
Stayed in Nov 2025
Couple
10 review
5.5/10
Posted on Dec 17, 2025
We stayed in a Deluxe Room with City View and were disappointed to find that the "parking" mentioned on the hotel's website wasn't actually a hotel parking lot, but rather a public state parking lot. We had specifically looked for a hotel with free parking and were under the impression that this hotel offered it. It would be helpful if the hotel could clearly indicate that it's a public parking lot to avoid any confusion. Otherwise, the room was okay, but the parking situation was a major letdown.
Response from Property: Thank you for taking the time to share your feedback. We would like to clarify that on our booking platform and website, we do clearly state that parking is available at an additional charge and that it is not a private, on-site hotel parking facility. However, we understand how this may still have been confusing, and we appreciate your suggestion to make this information even more explicit to avoid misunderstandings in the future.
ajaricious
Deluxe Queen Room
Stayed in Oct 2025
Couple
1 review
6.5/10
Posted on Feb 25, 2026
Walking distance within nearby bus stops, train stations, and shops (convenience store, restaurant, etc)
With In-house luggage storage (unlocked/unsecured).
We found a nice breakfast place along the road of Beatty Rd. It’s local dining that serves Kaya toast better than the popular/mall dining ones.
Anonymous User
Standard Twin Room
Stayed in Jan 2026
Travelling with friends
1 review
8.0/10
Very good
Posted on Mar 1, 2026
Value for money near punggol nasi lema
Response from Property: Thank you for your review! We’re glad you found our hotel good value and conveniently located near Punggol Nasi Lemak.
Umi Well Nicole
Standard Twin Room
Stayed in Dec 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Jan 15, 2026
Very clean and comfortable. Booked it for a friend.
Original textTranslated by Google
Response from Property: Thank you for your feedback. We’re glad to hear the hotel was clean and comfortable, and we appreciate you choosing us for your friend’s stay. We hope to welcome you again.
Guest User
Standard Twin Room
Stayed in Sep 2025
Couple
2 review
10/10
Outstanding
Posted on Nov 19, 2025
Hotel location is near lavender station you can walk from the station to the hotel about 10mins. Nearby the hotel have. Lots of store and restaurant. i will book this hotel again when I go to SG.
Response from Property: Thank you for your review! We’re glad you enjoyed our convenient location and nearby stores and restaurants. We look forward to welcoming you back on your next trip to Singapore!
Anonymous User
Standard Queen Room
Stayed in Sep 2025
Solo traveller
20 review
6.0/10
Posted on Nov 1, 2025
Pros: Room was clean.
Two different shower heads.
Cons: The location isn't near anywhere. Lavender MRT is the closest MRT.
No fridge.
Bathroom floor space is long, but narrow.
Response from Property: Thank you for your review! We’re glad you liked the room and showers. We’ll note your feedback about the location and bathroom.
SAfetravel
Standard Twin Room
Stayed in Feb 2026
Solo traveller
15 review
8.0/10
Very good
Posted on Mar 5, 2026
Choose The single rooms with the big single bed ...theu are much better than the one with two small beds (if this is avlbl do not book it). This is my second stay (first one wasnt that great) but this time it was much better.
Response from Property: Thank you for your feedback and for staying with us again. We’re glad to hear your second stay was much better. We appreciate your comments and hope to welcome you back again.
HS03
Deluxe Queen Room
Stayed in Jan 2026
Couple
9 review
2.5/10
Posted on Mar 3, 2026
Absolutely disgusting experience. The room was filthy — the headboard was covered in stains of who knows what, there was hair all over the floors, and we even found condom wrappers left behind. It looked nothing like the photos advertised online. The corridors made you feel unsafe with horrible smell.
There was barely any space to move around, let alone put our bags down properly. The whole place smelled unpleasant and felt completely unhygienic.
Avoid at all costs. Do not waste your money. Please don’t put yourself through staying at this hotel.
Response from Property: We’re very sorry to hear about your experience and sincerely apologize for the issues you encountered. This is not the standard we aim to provide, and your feedback is taken very seriously. We will review these concerns with our housekeeping and maintenance teams to ensure this does not happen again. Thank you for bringing this to our attention.