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Verified reviews
Location8.9
Amenities7.9
Service8.3
Cleanliness8.3
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All reviews(289)
Positive reviews(261)
Reviews with photos/video(81)
Convenient location(66)
Easy to get around(55)
Close to metro(42)
Average sound insulation(23)
Clean pool(9)
Large rooms(9)
Great swimming pool(9)
Friendly front desk staff(8)
Negative reviews(28)
rubykim
Deluxe Twin Room
Stayed in Oct 2025
Family
53 review
9.5/10
Amazing
Posted on Nov 14, 2025
Is at prime location is recommendable to both locals and tourists ✍️🌸
_WeChat280395****
Deluxe Twin Room
Stayed in Aug 2025
Business traveller
17 review
10/10
Outstanding
Posted on Sep 6, 2025
It's very close to a popular Instagrammable spot that's often packed with people queuing for photos. However, the hotel room didn't provide slippers; you had to purchase them for S$3.
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Tyler vs the world
Deluxe Twin Room
Stayed in Feb 2025
Couple
4 review
9.0/10
Great
Posted on Mar 14, 2025
One of the best and spacious hotel in singapore. No complain but if a few amenities like slipper, face only towel and hair dryer would be better.
Hey they have pools. Cool consistent aircon.
Anonymous User
Deluxe Twin Room
Stayed in Jan 2025
Solo traveller
56 review
8.0/10
Very Good
Posted on Feb 12, 2025
The location is good, the building is old, but it is a cosy hotel.
Amenities are minimal. No slippers.
The sound of the room door closing is too loud. During the night or in the morning, the sound will wake you up. Those who wish to sleep peacefully should be careful.
DCSWYH
Deluxe Twin Room
Stayed in Dec 2024
Business traveller
23 review
7.0/10
Posted on Jan 14, 2025
I really don't know as normally I don't like to write something negatively about the hotel but this time unfortunately it's really beyond my most hatred imagination. Sadly to say almost everything is perfectly screwed. From the staffs to the noisy mainlanders guests and lastly to the inconsistency of the water temperature this place is a complete nightmare. Never again I will ever step into this hotel and the consolation part is at least there is this friendly Chinese security uncle. Wake up YWCA this is not the way of giving back to the community yeah
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Jun 2, 2025
We will book again
HardyT
Executive Queen Room
Stayed in Nov 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 1, 2025
Location and service were excellent. The room was chilly, but it was great to sleep in. Best spot in Fort Canning.
Guest User
Executive Room
Stayed in Nov 2024
Family
2 review
4.0/10
Posted on Jan 12, 2025
Rooms are badly sound proofed, you can hear every bits of sounds from your neighbors room (good for spy) and vice versa. Hotel staff, including sales manager Mr.Eric claims its normal but none of them ever stepped inside the room to verify. I wrote to complain to their assistant director Kelvin Tay but no one replied. I think the hotel belongs to Church, its motto proclaiming Love and Care, but the management thinks otherwise. Who knows. Only God knows, but he is also short of manpower.
Another wierd thing is after raining the fly insects from the opposite Fort canning mountain will invade inside the room (though the windows are all sealed and doors are always shut).
Apart from these excluding intermittent short of hotwater supply, just outside the hotel there is a linkage way conveniently leads to Plaza Singapura shopping mall for you to stack up your snacks for late night prying, but it also leads to Dhoby Ghaut MRT station if you decide to take to your heels.
Amazing BKK
Deluxe Twin Room
Stayed in Nov 2024
Solo traveller
10 review
10/10
Outstanding
Posted on Dec 24, 2024
I am very satisfied and happy with the hotel. It's more spacious to compare with other same price hotels. It's so clean. The hotel staff r nice and professional. One of the advantages of the hotel is its location, too. It's opposite to the Fort Canning park. However, If the hotel can fix/ reduce the noise of the door when closing door, it would be perfect. The door is old style door and every time guets next door close the door, it causes a big noise and it's disturbing.
Anonymous User
Deluxe Twin Room
Stayed in Nov 2024
Family
6 review
9.5/10
Amazing
Posted on Dec 14, 2024
Con : Cupboard to enclose fridge squeaky. No hair dryer. Only 1 complimentary carpark ticket per day..
Pro : Staffs were helpful and polite. View from room was enchanting. Location is perfect so no fuss with taking public transport.
Maylissha
Executive Queen Room
Stayed in Nov 2024
Couple
10 review
10/10
Outstanding
Posted on Dec 15, 2024
Very clean and tidy, close to MRT and fort canning park. Staff are friendly and helpful. Also there's bidet in the room. Recommended place to stay 😍 surely will come again.
Guest User
Deluxe Twin Room
Stayed in Jul 2025
Couple
2 review
7.0/10
Posted on Aug 10, 2025
Overall good. Service was fine and reception was helpful as always.
Michkoay
Deluxe Twin Room
Stayed in Mar 2025
Couple
42 review
10/10
Outstanding
Posted on May 21, 2025
Refurbished hostel into hotel . Classy lobby , room was clean and overall is well. Only downside is the soundproof
Guest User
Deluxe Twin Room
Stayed in Mar 2025
Family
1 review
10/10
Outstanding
Posted on May 21, 2025
Location was so nice. hotel was better than expected. best with kids as rooms are big and opposite The jubilee playground in fort canning park
AZURA AZILAH AYUB
Executive Room
Stayed in Oct 2024
Business traveller
1 review
10/10
Outstanding
Posted on Nov 25, 2024
Great hospitality and i enjoy stay at YWCA include the food. Thank you.